Playa los Charcos

General impression My high expectations based on the high ratings were unfortunately not met. I don't understand the flawless 10-scores; this was not the perfect, unique spot for me. Pros • Complex: Nice resort with a unique style. • Room: Great, spacious duplex room. • Pool: Excellent swimming pool. • Staff: Generally friendly and helpful. • Breakfast: Good quality, but identical daily. Some variation would make a big difference. Cons • Noise: Disturbance from a neighbor's meowing cat. • Food & Drinks: Limited pool bar menu with almost no vegetarian options (now externally sold and independent). • Hygiene: Thick, curly black hairs in the bathroom upon arrival. • Facilities: No tea in the room. The TV is far too small for a 4-meter viewing distance. • Reception: Only open 10:00–18:00. Non-urgent messages sent after hours go unanswered, which feels unprofessional. Unacceptable • Construction & Communication: Despite prior assurances on Hotels.com chat that work was nearly finished, there was active weekday hammering and grinding. Worse, the water was shut off unannounced while I was showering. It was poorly messaged via WhatsApp at that exact moment as "scheduled maintenance"—which it clearly wasn't. The upfront assurance was false. Good to know • Next to a busy road; not recommended if you are sensitive to traffic noise. Without air conditioning, you must sleep with windows open during hot seasons.

Good 4 star hotel. For me it is a working holiday and then this hotel doesn’t fit the bill. Poor WiFi and hardly any decent cellular connection. Eating is very good - pools are great! The hotel should do something against the people that put towels on beds and occupy them while going for breakfast or else. To me that could be a reason for. It coming back, as it isn’t the decency someone would expect

Hotel op zich is zeer net. Personeel heel vriendelijk. Maar hoewel het aan een ´zijstraat´ ligt, zeer veel zwaar verkeer. Tegenover het hotel is een commercieel centrum met discoclub zoveel lawaai dat je niet met vensters open kan slapen (geen a/c) in de week tot 3 uur weekend tot 6h. En dan herbegint het verkeer. Niet om te rusten...