Playa del Castillo de San Gabriel

This place had rude staff, refused to follow up on a single request, had paltry amenities, and was unpleasant overall. They have the phone lines broken in so you have to go to reception for any concern, and then they say they'll do something and never do. I asked TWO times about broken air conditioning, I asked TWICE for them TO CLEAN MY BED SHEETS and they NEVER DID, and I asked FIVE TIMES to have help with wifi NOT WORKING and they never showed up. Further, the water is NOT drinkable but they don't even give water on checkin to have anything. If you are charging over 100/night and can't even provide wifi or cleaning services, and are regularly rude to guests, you deserve poor reviews. No food or activities nearby, the car rental people are never there except an hour a day (and overcharge more than anywhere nearby), and the excursion options are horrible. Go into other hotels and work with them instead.

We hadden best veel negatieve reviews gelezen, maar wij hebben het juist als heel goed ervaren. Personeel werkt knetterhard, en hebben zichtbaar plezier in hun werk en superaardig naar hun gasten toe. Appartement prima, zelfs slaapbank was netjes opgemaakt en lag prima. Locatie kon niet beter. Eten was gevarieerd en goed (al moet je het natuurlijk niet gaan vergelijken met de all inclusive buffetten in turkije) Het zwembad is niet verwarmd, dus water was erg koud. Maar ja dat wisten we van te voren. Kortom we zouden zoweer gaan!