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Beoordelingen van Country Inn & Suites by Radisson, Pierre, SD

2.5 out of 5
Country Inn & Suites by Radisson, Pierre, SD
East Sioux Avenue, 110, Pierre, SD

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 60 van 303 beoordelingen" "
Gastenscore: 8 - Goed. 41 van 303 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 303 beoordelingen" "
Gastenscore: 4 - Matig. 73 van 303 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 74 van 303 beoordelingen" "

5,4/10

Netheid

7,0/10

Personeel en service

5,8/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Michael

Rooms close to the check in desk are loud
1 nacht verbleven in mei 2024

4/10 – Matig

Jenny

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our door was broken and glued back together. The bottom of shower was nasty stained. There were stains on the bedding.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Corey

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just terrible all around
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kellie

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Tristan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty,garbage laying all over Noisy at all hours Breakfast closed before 9 Had to wait 15 for checkin no one would come to the front
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Ashley

1 nacht verbleven in februari 2024

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

4/10 – Matig

August

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not again.
Bathroom door was broken. Train tracks 100 feet from window. Brown water coming out of tub faucet
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Christopher

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Had a great stay, wonderful, friendly staff and clean room.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thought it was good
3 nachten verbleven in december 2023

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel
This is a very clean, very modern comfortable hotel. I was pleasantly surprised.
1 nacht verbleven in januari 2024

6/10 – Redelijk

steven

1 nacht verbleven in januari 2024

6/10 – Redelijk

lexi

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024

8/10 – Goed

Jasmine

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

4/10 – Matig

Megan

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Missing latch on door, thermostat, and toilet roll holder. Everything felt very used. We try to stay in newer hotels or recently renovated hotels and it was noticeably not newer.
1 nacht verbleven in december 2023

8/10 – Goed

Jonathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Alex op 2 jan 2024
Thank you for your great review!

2/10 – Ontzettend slecht

Adrianna

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible characters
Staff very rude. State that no cops because classy white people stay there.. the rooms are not very clean. House keepers walk in immediately without warning and ifnh say no thank you they persist to come in and clean or be nozy. I will never stay again
3 nachten verbleven in december 2023
Reactie van Alex op 24 dec 2023
Dear Adrianna,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can exceed your expectations.Sincerely,Alex

8/10 – Goed

Scottie

Reisde met een groep
Positief: Comfort kamer
1 nacht verbleven in november 2023
Reactie van Alex op 24 dec 2023
Thank you for your great score 8 out 10

2/10 – Ontzettend slecht

Kandace

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Alex op 13 dec 2023
Dear Kandace,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Alex

6/10 – Redelijk

William

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very run down, but it looks like they attemped to update which was ok. Bedspread was dirty, terrible wall patch in bathroom, heater rattled terribly. Sketchy parking lot. Breakfast server was fantastic snd kept it very clean. The breakfast was good.
1 nacht verbleven in december 2023
Reactie van Alex op 10 dec 2023
Dear Guest,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Alex

4/10 – Matig

Pamela

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room with a view and eco-friendly with laundry. Let the last guests used wash cloth hangin to dry in the shower. Hard pass.
1 nacht verbleven in december 2023
Reactie van Alex op 8 dec 2023
Dear Pamela,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Alex

2/10 – Ontzettend slecht

Dan

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Got to the room and turned around and left, ate the $100 Staff sent us to 3 different rooms that were not clean
1 nacht verbleven in december 2023
Reactie van Alex op 6 dec 2023
Dear Dan,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Alex

4/10 – Matig

James, Sioux Falls

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Heating unit making to much noise. Had to turn off. TV to small and didn’t work all of the time. Free breakfast was a joke. They only had scrambled eggs. Waffle maker didn’t work only cooked waffle part way and was not able to be eaten. Bagel was hard. Apple juice was mostly water.
1 nacht verbleven in december 2023
Reactie van Alex op 6 dec 2023
Dear James,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Alex

2/10 – Ontzettend slecht

Jay

Zakenreiziger, Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
A nice face lift was attempted without infastructure repairs making for poor electrical with cords all over and poor lighting, entrance doors don't function, shower runs all over the floor in the bathroom. The flooring had deep guages and was dirty in the corners. Face boards were placed on existing walls that did not fit properly and had actually broken in corcers or left holes for the electrical to be brough through.
1 nacht verbleven in november 2023
Reactie van Alex op 6 dec 2023
Dear Jay,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Alex

8/10 – Goed

Glenn

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
GOOD: Hotel is nice and the rooms are great. BAD: The pictures dont show it but its right on railroad tracks. Loud trains came though standing on the horn every night at 1:20AM and 3:00AM. The gym equipment is lacking and the treadmill doesn't work.
3 nachten verbleven in oktober 2023
Reactie van Alex op 6 dec 2023
Thank you for your nice feedback

10/10 – Uitstekend

Jim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Young lady checking us in was outstanding. Keep her if you can
1 nacht verbleven in oktober 2023
Reactie van Alex op 6 dec 2023
Thank you for your nice feedback

6/10 – Redelijk

Melany

Positief: Personeel en service, comfort kamer
1 nacht verbleven in september 2023
Reactie van Alex op 3 okt 2023
Dear Melany,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Alex

10/10 – Uitstekend

Karen

1 nacht verbleven in september 2023
Reactie van Alex op 6 dec 2023
Thank you for your nice feedback

10/10 – Uitstekend

Paige

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a really nice place to stay
Reactie van Alex op 3 okt 2023
Thank you

2/10 – Ontzettend slecht

kuangyu, Plano

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel very dirty. The bed has fleas and bugs. The floor is sticky and dusty. Bathroom drain is very slow.
1 nacht verbleven in september 2023
Reactie van Alex op 23 sep 2023
Dear Kuangyu,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that we can exceed your expectations upon your next visit.Sincerely,Alex

8/10 – Goed

Michele

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We came in late and the staff was still very friendly. We had an early checkout as well and the staff was once again very helpful and friendly.
1 nacht verbleven in september 2023
Reactie van Alex op 23 sep 2023
Thank you for your nice feedback

6/10 – Redelijk

Kaleb

1 nacht verbleven in september 2023
Reactie van Alex op 3 okt 2023
Dear Kaleb,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Alex

2/10 – Ontzettend slecht

Nickolas

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We didn't stay in the room because it smelled so much like fake cleaner scent that we couldn't tolerate it. The front desk lady was nice, but no management on site and they didn't return my calls and they denied a refund through expedia after they called them multiple times. Good times
1 nacht verbleven in augustus 2023
Reactie van Alex op 10 sep 2023
Dear Nickolas,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Alex

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Alex op 10 sep 2023
Thank you for your great review, Joseph

10/10 – Uitstekend

Bill

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk staff was exceptionally helpful and curtious. Check-in was quick and answered all the questions I had about the area.
1 nacht verbleven in september 2023
Reactie van Alex op 10 sep 2023
Thank you for mentioning our front desk. Our teal always willing to assist the guest with smile

8/10 – Goed

Patricia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Alex op 10 sep 2023
Great to see 4 out 5. Thank you.

4/10 – Matig

Mark

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This property is not being maintained. Broken gestures in rooms AC not working and general cleanliness is not great. Front desk staff was accommodating.
2 nachten verbleven in augustus 2023
Reactie van Alex op 1 sep 2023
Dear Mark,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Alex

10/10 – Uitstekend

Michael, Broken Arrow

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was very nice clean and updated. Parking lot and around building had very tall weeds growing in all cracks.
1 nacht verbleven in augustus 2023
Reactie van Alex op 10 sep 2023
Thank you for comments about our room cleanliness as we are working to improve it as well as maintenance.

8/10 – Goed

mel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room
1 nacht verbleven in augustus 2023
Reactie van Alex op 10 sep 2023
Thank you for your comments about the room. We are working on maintenance and happy to see from reviews that guest like it

8/10 – Goed

Shelly

Positief: Personeel en service
Stayed at this facility last year. Since that time, they have made some progress with their renovation efforts but they are not complete. The beds were comfortable and clean and the shower had good pressure and the water was hot. The staff was especially friendly and helpful.
2 nachten verbleven in augustus 2023
Reactie van Alex op 10 sep 2023
Thank you, Shelly. We are working daily to improve the cleanliness and maintenance of our property

2/10 – Ontzettend slecht

DENNIS, SIOUX FALLS

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Driving up to the property was dirty and a old dead bird in front of the door,check in was ok,did some cheap remodeling,hall way carpet was stained and smelled terrible,tv remote was taped up and didnt work,the bed was good,my wife didnt even shower,we left as soon as we woke up,dont stay here,was $140,there has to be better places in our state capital
1 nacht verbleven in augustus 2023
Reactie van Alex op 11 aug 2023
Dear Dennis,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can exceed your expectations.Sincerely, Alex

10/10 – Uitstekend

Carol

1 nacht verbleven in augustus 2023
Reactie van Alex op 10 sep 2023
Thank you for your amazing score, Carol

6/10 – Redelijk

Bruna

Negatief: Staat van de accommodatie en faciliteiten
Place was not at all like the pictures. Needs a deep cleaning. Breakfast was kind of gross
1 nacht verbleven in augustus 2023
Reactie van Alex op 11 aug 2023
Dear Bruna,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - SD110 we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can exceed your expectations.Sincerely, Alex

10/10 – Uitstekend

Lory

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient and safe
2 nachten verbleven in juli 2023
Reactie van Alex op 11 aug 2023
Thank you for your great review!

8/10 – Goed

E Dennis

2 nachten verbleven in juli 2023
Reactie van Alex op 11 aug 2023
Thank you Dennis for the amazing reviews 8 out 10!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay away from this place
Carpet in hallway was worn and thread bare. Door had a hole in the bottom. Room had multiple cracks which were badly patched. Sheets were so bad that we both itched all night. I think they weren't rinsed/washed well enough. Breakfast was marginal at best. The 2 times we went to talk with the front desk, they were on their cell phones and the hotel phone was left unanswered. No one seemed to care about anything. Worst night I have had in a long time.
1 nacht verbleven in juli 2023
Reactie van Alex op 21 jul 2023
Dear Guest,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - PISD we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can exceed your expectations.Sincerely,Alex

4/10 – Matig

Anthony

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I understand there's construction on a portion 9f the building........that's means extra effort into cleaning, it's just the opposite. This property needs a good cleaning from top to bottom.
2 nachten verbleven in juli 2023
Reactie van Alex op 20 jul 2023
Dear Anthony,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - PISD we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can exceed your expectations.Sincerely,Alex

4/10 – Matig

Anthony

Negatief: Netheid, staat van de accommodatie en faciliteiten
Needs a good cleaning!
1 nacht verbleven in juli 2023
Reactie van Alex op 20 jul 2023
Dear Anthony,On behalf of our entire staff at Country Inn & Suites by Radisson, Pierre, SD - PISD we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can exceed your expectations.Sincerely,Alex