Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 358 van 1006 beoordelingen" "
10 - Uitstekend
358
Gastenscore: 8 - Goed. 205 van 1006 beoordelingen" "
8 - Goed
205
Gastenscore: 6 - Redelijk. 163 van 1006 beoordelingen" "
6 - Redelijk
163
Gastenscore: 4 - Matig. 139 van 1006 beoordelingen" "
4 - Matig
139
Gastenscore: 2 - Ontzettend slecht. 141 van 1006 beoordelingen" "
2 - Ontzettend slecht
141
7,4/10
Netheid
8,2/10
Personeel en service
6,8/10
Voorzieningen
6,6/10
Staat van de accommodatie en faciliteiten
7,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Beau
Zakenreiziger
24 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the stay , pool and hot tub are nice.
Beau
1 nacht verbleven in april 2024
Reactie van Melinda op 24 mei 2024
Your positive review just made our day! It's fantastic to know you enjoyed your time here. Come back and make more memories with us!!
10/10 – Uitstekend
Carmen
Reisde met een groep, Reisde met familie
23 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the vibe and the cleanliness
Carmen
2 nachten verbleven in mei 2024
Reactie van Missy op 23 mei 2024
Thank you for the 5 star rating, Carmen! We really appreciate it!
4/10 – Matig
Steve
Reisde met familie
20 mei 2024
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beds were 12 " off the floor. People shouting in the halls both nights, window shade was absolutely filthy when pulled down. Tub very slippery. Water from faucet sprayed out of the sink and was not adhered to the sink.
Steve
2 nachten verbleven in mei 2024
Reactie van Melinda op 20 mei 2024
We're truly sorry to hear about your experience here. Your feedback is crucial, and we take it seriously. We would appreciate the opportunity to address your concerns directly. Please reach out to us so we can work towards a resolution. Thank you.
2/10 – Ontzettend slecht
Leonardo
Reisde met familie
13 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a terrible time at this hotel the beds are terrible the staff forgot to do the room we had a meting and we had to shower their was no clean towels the room was not done I told management to do the room at nine o clock and we came back in a hurry at 5:00 pm and they had to do the room at that time.
The rod at the closet falling down the Kleenex Tissues are worst than paper for the kitchen.
I hate this place!
Leonardo
2 nachten verbleven in mei 2024
Reactie van Brent op 13 mei 2024
We're truly sorry to hear about your experience here. Your feedback is crucial, and we take it seriously. We would appreciate the opportunity to address your concerns directly. Please reach out to us so we can work towards a resolution. Thank you.
10/10 – Uitstekend
Ariana
11 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ariana
1 nacht verbleven in mei 2024
Reactie van Maggie op 12 mei 2024
We're thrilled you had a fantastic time with us! Your positive feedback means the world to us. Can't wait to host you again!
4/10 – Matig
Darcy
9 mei 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There is a surprise facilities fee not included in the Expedia price of $25 per night. The hotel is fairly well located, the rooms are large (but actually too large because not enough furniture) but it feels unfinished, like they are going through a transition that is ongoing. It certainly didn't feel like a "Spa." I did like that the rooms are not carpeted, but the floors were still not clean and I had to ask them to mop the floors while I went for a walk. They did oblige promptly.
Darcy
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 10 mei 2024
Thank you for taking the time to provide your feedback. I would like to take this opportunity to clarify the 25.00 fee mentioned in your review. It is important to note that when you receive the billing breakdown from Expedia, the fee is included to indicate that it is charged by the property, and not through Expedia. I understand that this may appear confusing, however, please note that you have not been charged twice.I would also like to clarify that our establishment is a hotel and spa, which offers guests the option to book appointments at our on-site spa. That being said, it is important to note that we are not a typical spa-like atmosphere, but rather a unique, boutique property with a beautiful rooftop and relaxing pool.I hope that this provides some clarity and reassurance. Following our renovations, we sincerely hope that you will consider returning to experience our improved facilities. Thank you again for your feedback and please do not hesitate to contact us should you require any further assistance.
8/10 – Goed
Michael
9 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Michael
1 nacht verbleven in mei 2024
Reactie van Melinda op 10 mei 2024
Your positive review just made our day! It's fantastic to know you enjoyed your time here. Come back and make more memories with us!
10/10 – Uitstekend
Jessica
Reisde met partner
8 mei 2024
Positief: Netheid, personeel en service
I really liked the friendliness of the reception staff. Melinda helped me and was super sweet. The gentleman(forgot his name) helped with getting my bags to the room.
Not having a microwave in the room is inconvenient enough but they did not have one in the hotel for guest use and I felt that is ridiculous in 2024.
Jessica
2 nachten verbleven in mei 2024
Reactie van Missy op 9 mei 2024
Thank you for the kind review, Jessica! We love our supervisor Melinda, She always goes above and beyond. Unfortunately, after covid, they took out all the microwaves in the rooms. We hope to have microwaves back in the rooms in the near future!
10/10 – Uitstekend
Oneka
7 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property location makes it a great place to stay. Very convenient
Oneka
2 nachten verbleven in mei 2024
Reactie van Maggie op 7 mei 2024
Thank you for taking the time to share your positive experience! Your positive feedback means the world to us. Can't wait to host you again!
6/10 – Redelijk
Yvette
7 mei 2024
Negatief: Voorzieningen
The beds were low to the ground so for people with bad knees and back I could not recommend and there is only 1 chair and it has wheels, which is a safety hazard if you have health concerns.
Yvette
2 nachten verbleven in april 2024
Reactie van Aubrey op 7 mei 2024
We're sorry to hear that your stay didn't meet your expectations at the Clarendon Hotel. Your feedback is invaluable, and we want to ensure a better experience for you in the future, your feedback will help us with improvements. Thank you
10/10 – Uitstekend
Joseph
4 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I arrived before my check in and staff was able to check me in I was glad after my 6 hour flight I was tired. The bar has some good drinks youre lit with just 1 the jalapeño margarita was bomb. The only issue is that I was looking forward to having a bubble bath but they needed up bot giving me that room with a tub. I’ll definitely come back here next time
Joseph
1 nacht verbleven in maart 2024
Reactie van Melinda op 5 mei 2024
Your positive review just made our day! It's fantastic to know you enjoyed your time here. Come back and make more memories!
8/10 – Goed
Catherine
4 mei 2024
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The inensand beds were really comfortable. Nice towels. The room was pretty clean but yet nails sticking out of the bathroom sink area and holes cut in the walls. Neither of the blinds close completely.
Catherine
1 nacht verbleven in mei 2024
Reactie van Melinda op 4 mei 2024
Thank you for taking the time share your positive experience! We're thrilled you loved The Clarendon Hotel. Your satisfaction is our top priority. Until next time! Cheers
10/10 – Uitstekend
Jonathan, Casa Grande
3 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very helpful the room was very clean
Jonathan
2 nachten verbleven in mei 2024
Reactie van Melinda op 3 mei 2024
Thank you for taking the time to share your positive experience! We're thrilled you loved The Clarendon Hotel. Your satisfaction is our top priority. Until next time! Cheers!
6/10 – Redelijk
Fatima
Zakenreiziger
3 mei 2024
There was a tremendous amount of noise at night. Spoke to the front desk, said they were cleaning the restaurant area. I could not understand why they would be cleaning at 11:00-midnight. In addition, there was more noise next to my room in the middle of the night. Overall, this was problematic being that I had to catch a plane with very little sleep the night before due to the noise.
Fatima
2 nachten verbleven in april 2024
Reactie van Melinda op 3 mei 2024
We apologize for any shortcomings you experienced during your stay with us at The Clarendon Hotel. We take your feedback seriously. Please contact us directly so we can work towards a resolution. Thank you for you for your understanding!
10/10 – Uitstekend
Violeta
3 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Violeta
1 nacht verbleven in mei 2024
Reactie van Melinda op 4 mei 2024
We're thrilled that you had a fantastic time with us! Your positive feedback means the world to us. Can't wait to host you again!
4/10 – Matig
Allison
2 mei 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Allison
1 nacht verbleven in april 2024
Reactie van Melinda op 3 mei 2024
We apologize for any shortcomings you experienced during your stay with us at The Clarendon Hotel. We take your feedback seriously and are eager to learn more about your specific concerns. Please contact us directly so we can work towards a resolution. Thank you for your understanding.
2/10 – Ontzettend slecht
Manuel
2 mei 2024
Manuel
1 nacht verbleven in mei 2024
Reactie van Missy op 23 mei 2024
We apologize for any inconvenience you experienced during your stay at The Clarendon. Your feedback is important ,and we are committed to making improvements,if you could provide more details, we'd appreciate the opportunity to address your concerns. Please contact us directly. Thank you
10/10 – Uitstekend
Elvira
Reisde met partner
2 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Ironing board but No iron in the room
Elvira
1 nacht verbleven in april 2024
Reactie van Maggie op 2 mei 2024
Thank you for taking the time to share your positive experience! Your positive feedback means the world to us. Can't wait to host you again!
8/10 – Goed
Karen
1 mei 2024
Karen
1 nacht verbleven in april 2024
Reactie van Melinda op 21 mei 2024
Thank you for taking the time to share your experience! We're thrilled you loved The Clarendon Hotel. Your satisfaction is our top priority.
8/10 – Goed
Christin
Reisde met partner
30 apr 2024
Positief: Netheid, personeel en service en voorzieningen
It was a decent place to stay. The toilet paper holder, shower head, shower curtain rod were all hanging off. Seems like a little TLC would go a long way. Also, the AC never got cold which in AZ kinda stinks. But again, it was decent.
Christin
1 nacht verbleven in april 2024
Reactie van Maggie op 30 apr 2024
We're disappointed to hear that your experience at the Clarendon Hotel fell short of expectations. We apologize for any inconvenience, and we appreciate your feedback.
8/10 – Goed
Kori
29 apr 2024
Kori
8 nachten verbleven in maart 2024
Reactie van Maggie op 30 apr 2024
We're thrilled you had a fantastic time with us! Your positive feedback means the world to us. Can't wait to host you again!
10/10 – Uitstekend
Jeannie
29 apr 2024
Positief: Netheid, personeel en service
Good 👍
Jeannie
1 nacht verbleven in april 2024
Reactie van Maggie op 29 apr 2024
Thank you for taking the time to share your positive experience! Your positive feedback means the world to us. Can't wait to host you again!
6/10 – Redelijk
Christian
27 apr 2024
Christian
1 nacht verbleven in april 2024
Reactie van Melinda op 18 mei 2024
We apologize for any inconvenience you experienced during your stay at The Clarendon. Your feedback is important ,and we are committed to making improvements,if you could provide more details, we'd appreciate the opportunity to address your concerns. Please contact us directly. Thank you.
6/10 – Redelijk
Michelle, tucson
27 apr 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Michelle
1 nacht verbleven in maart 2024
Reactie van Maggie op 28 apr 2024
We apologize for any shortcomings that you experienced during your stay with us at the Clarendon Hotel. We take your feedback seriously and are eager to learn more about your specific concerns. Please contact us directly so we can work towards a resolution. Thank you for your understanding.
6/10 – Redelijk
Christopher
Reisde met partner
25 apr 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property could definitely use some renovations. Bed and stay was good for price. Pool needs to be cleaned badly.
Christopher
1 nacht verbleven in april 2024
Reactie van Maggie op 25 apr 2024
We apologize for any shortcomings you experienced during your stay with us at the Clarendon Hotel. We take your feedback seriously. Please contact us directly so we can work towards a resolution. Thank you for your understanding.
4/10 – Matig
Cody
24 apr 2024
Positief: Staat van de accommodatie en faciliteiten
housekeeping walked into my room while i was asleep at 9am. i did not feel rested At all
Cody
1 nacht verbleven in april 2024
Reactie van Melinda op 25 apr 2024
We're truly sorry to hear about your experience here. Your feedback is crucial,and we take it seriously. We would appreciate the opportunity to address your concerns directly. Please reach out directly to us so we can discuss your issues. Thank you.
2/10 – Ontzettend slecht
Richard
Zakenreiziger, Reisde met partner
24 apr 2024
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No phone no microwave plugins were lose
Richard
1 nacht verbleven in april 2024
Reactie van Aubrey op 24 apr 2024
We're truly sorry to hear about your experience here. Your feedback is crucial, and we take it seriously. The property has not had microwaves nor phones in rooms for several years, however our staff should have addressed this with you at check in and assisted you with how to contact the desk. We thank you for your time and your feedback.
8/10 – Goed
KELLEY
23 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The young lady at the front desk was amazing (Aubrey?). I was in town for a medical emergency and she got me right in , no fuss.
KELLEY
1 nacht verbleven in april 2024
Reactie van Maggie op 28 apr 2024
We're thrilled that you had a fantastic time with us! Your positive feedback means the world to us. Can't wait to host you again!
8/10 – Goed
Amber
Zakenreiziger
20 apr 2024
Positief: Netheid
In the rooms there is not a floor length mirror
Amber
1 nacht verbleven in april 2024
Reactie van Missy op 20 apr 2024
Thank you for the 4 star rating, Amber!
10/10 – Uitstekend
Louise Kimball
19 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjoyed my stay because the checkin and out, pool, housekeeping, functionality was great. There was a huge dance party going on at the pool on a Sunday night, which surprised me. I would have bought earplugs. And the dining was less than expected. I'd recommend eating dinner elsewhere, but overall it just fine. I liked it. I do recommend it. Oh...the pillo
Louise Kimball
1 nacht verbleven in april 2024
Reactie van Missy op 20 apr 2024
Thank you, Louise! We hope to see you back again in the near future!
10/10 – Uitstekend
Deborah
Reisde met familie
18 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff.
Deborah
3 nachten verbleven in april 2024
Reactie van Melinda op 18 apr 2024
Thank you for taking time to share your positive experience! We're thrilled you loved the Clarendon Hotel. Your satisfaction is our top priority. Until next time! Cheers!
10/10 – Uitstekend
Theresa
17 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
VERY friendly staff. Room was very clean. Small hotel but offered pool, hot tub, patio. Comfortable.
Theresa
1 nacht verbleven in april 2024
Reactie van Melinda op 17 apr 2024
Thank you for taking the time to share your positive experience! We're thrilled you loved The Clarendon Hotel. Your satisfaction is our top priority. Until next time! Cheers!
4/10 – Matig
James, Tucson
Reisde met partner
16 apr 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
the property is in major need of an upgrade... old bathroom fixtures... poor lighting in the bathroom
James
1 nacht verbleven in april 2024
Reactie van Brent op 16 apr 2024
We're sorry to hear that your stay didn't meet your expectations at the Clarendon Hotel. Your feedback is invaluable, and we want to ensure a better experience for you in the future. Please connect with us directly so we can address your concerns, updating the bathrooms and lighting will be the next phase of our room upgrades. We are just finishing up the first phase of this process. Thank you for bringing this to our attention.
2/10 – Ontzettend slecht
Shawn
15 apr 2024
Shawn
1 nacht verbleven in april 2024
Reactie van Melinda op 5 mei 2024
We're truly sorry for any inconvenience you experienced during your stay at The Clarendon Hotel. Your feedback is important, and we are committed to making improvements. If you could provide more details, we'd appreciate the opportunity to address your concerns. Please contact us directly. Thank you.
6/10 – Redelijk
Luis
Reisde met een groep
15 apr 2024
Positief: Personeel en service, voorzieningen
Staff was very friendly and helpful. I was able to text a maintenance request and they got back almost immediately with maintenance at my door on minutes. That being said... The room was dusty and finishings are all chipped and worn.
Luis
1 nacht verbleven in april 2024
Reactie van Aubrey op 15 apr 2024
Thank you for taking the time to share your positive experience, about our Staff and Texting service. We apologize for any shortcomings you experienced during your stay with us at the Clarendon Hotel. We take your feedback seriously, thank you for sharing your feedback so we can improve.
6/10 – Redelijk
Davin
13 apr 2024
Positief: Netheid, personeel en service
Davin
2 nachten verbleven in april 2024
Reactie van Aubrey op 14 apr 2024
We're disappointed to hear that your experience at the Clarendon Hotel fell short of expectations. We apologize for any inconvenience, and we appreciate your feedback.
8/10 – Goed
Clinton
13 apr 2024
Positief: Netheid, personeel en service
Clinton
2 nachten verbleven in april 2024
Reactie van Aubrey op 22 apr 2024
Thank you for your valuable feedback, Your feedback is important, and we are committed to making improvements.. We hope to see you again in the future!
10/10 – Uitstekend
Cameron
11 apr 2024
Cameron
6 nachten verbleven in april 2024
Reactie van Melinda op 1 mei 2024
We're thrilled that you had a fantastic time with us! Your positive feedback means the world to us. Can't wait to host you again!
4/10 – Matig
Jessie
Zakenreiziger
8 apr 2024
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
So, it is a cannabis hotel. There are dedicated areas for it and rooms for it. There are areas in the halls that wreak. I did not know this will booking and was not okay with it but I couldn't find another room that wouldn't cost an absolute fortune due to a basketball thing happening over the weekend I was there. It is in the ghetto. There were a number of things that were broken in my room- the shower handle, the safety bar, several lights, the remote for the air conditioner. It wasn't the cleanest. The staff were very nice.
Jessie
2 nachten verbleven in april 2024
Reactie van Maggie op 8 apr 2024
We apologize for any inconvenience you experienced during your stay. Your feedback is important, and we are committed to making improvements. We would appreciate the opportunity to address your concerns directly. Please reach out to us so we can work towards a resolution,Thank you.
8/10 – Goed
Linda
Reisde met partner
7 apr 2024
Positief: Netheid, voorzieningen
There was no phone in the room to contact the front desk. We had to go down to the front desk to get toilet paper.The desk chair was broken, it would not rise up . I felt like a little kid sitting up to a big table.It was hard to do computer work.
The staff were very friendly.
Linda
3 nachten verbleven in maart 2024
Reactie van Aubrey op 8 apr 2024
We apologize for any inconvenience you experienced during your stay at Clarendon Hotel. Your feedback is important, and we are committed to making improvements. For your concern about the phone, our staff should have told you during check in that we do not have phones, we apologize, and will ensure this lapse of information doesn't happen again. Thank you for your feedback.
6/10 – Redelijk
Jason
Reisde met partner
7 apr 2024
Wasnt as nice as what the website made it seem. Pretty much an over glorified Super 8 motel
Jason
1 nacht verbleven in maart 2024
Reactie van Maggie op 7 apr 2024
We are truly sorry to hear about your experience here. Your feedback is crucial and we take it seriously. We would appreciate the opportunity to address your concerns directly. Please reach out to us so we can work towards a resolution,Thank you.
10/10 – Uitstekend
Tarsha
Reisde met een groep
5 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location and great stay!
Tarsha
3 nachten verbleven in februari 2024
Reactie van Missy op 6 apr 2024
We are so happy to hear that you enjoyed your stay with us. We hope to have you back in the near future!
6/10 – Redelijk
Ashley
5 apr 2024
I liked that the rooms were outside and viewed the pool. Furniture in hotel was a little warped but clean nonetheless
Ashley
1 nacht verbleven in maart 2024
Reactie van Aubrey op 7 apr 2024
We apologize for any shortcomings you experienced during your stay with us at the Clarendon Hotel. We take your feedback seriously, thank you for taking the time to let us know how we can improve for our guests.
10/10 – Uitstekend
Rachel
Zakenreiziger
3 apr 2024
Overall ok
Rachel
2 nachten verbleven in april 2024
Reactie van Melinda op 3 apr 2024
Your positive review just made our day! It's fantastic to know you enjoyed your time here at The Clarendon Hotel. Come back and make more memories with us!
2/10 – Ontzettend slecht
Jason
29 mrt 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horrible experience
Jason
1 nacht verbleven in maart 2024
Reactie van Missy op 30 mrt 2024
We are truly sorry to hear about your experience here. Your feedback is crucial and we take it seriously. We would appreciate the opportunity to address your concerns directly. Please reach out to us so we can work towards a resolution. thank you.
10/10 – Uitstekend
Korina
Reisde met partner, Reisde met familie
28 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice.
Korina
1 nacht verbleven in maart 2024
Reactie van Melinda op 28 mrt 2024
We're thrilled that you had a fantastic time with us! Your positive feedback means the world to us. Can't wait to host you again.
10/10 – Uitstekend
Pamela
28 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very refreshing experience of customer service, ambience and historic property. I’ll be back
Pamela
2 nachten verbleven in maart 2024
Reactie van Melinda op 29 mrt 2024
Thank you for your glowing review! We're thrilled that you had a fantastic time with us! Your positive feedback means the world to us. Can't wait to host you again!
10/10 – Uitstekend
Karen
Reisde met een groep
27 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms were nice and the bed was comfortable
Karen
1 nacht verbleven in maart 2024
Reactie van Melinda op 27 mrt 2024
Thank you for your glowing review! We're excited to hear you enjoyed your stay at The Clarendon Hotel. Looking forward to welcoming you back soon.
6/10 – Redelijk
EBRAHIM
26 mrt 2024
Not worth the price they charge!
EBRAHIM
3 nachten verbleven in maart 2024
Reactie van Maggie op 28 mrt 2024
We're truly sorry to hear about your experience here. your feedback is crucial, and we take it seriously. We would appreciate the opportunity to address your concerns directly. Please reach out to us so we can work towards a resolution. Thank you.
8/10 – Goed
Abigail
Reisde met partner
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and polite place
Abigail
3 nachten verbleven in maart 2024
Reactie van Maggie op 26 mrt 2024
Thank you for taking the time to share your positive experience!