4/10
Upon arrival we had dead and live bugs in multi areas of the apartment, including the bed and they did not leave any extra bedding for the sofa sleeper. There was a broken blind in the main bedroom, this was a first-floor unit. The bed and sofa sleeper were extremely uncomfortable; it was as if we were sleeping on the floor.I had reached out the host, their comment was well bugs do enter the apartment, and the cleaning crew had cleaned apartment today. Sure, bugs do enter living spaces but if the apartment was cleaned before our arrival why am I finding them and if you know you have a bug/ant problem then why are you not being proactive for your guests and spray on a regular basis. That evening, I had to strip the bedding wash it and clean down all kitchen counters. Day 2 their cleaning staff came over to do a refresh of the apartment there was no refresh; they simply dropped off extra sheets, bug spray, empty the garbage and left the dead bugs for me to clean up. That evening we were struck with ants in the living room. Finally on Day 3 the maintenance crew arrived to fix the broken blind and towel rack, and Day 4 pest control came by.Overall, it was not a relaxing stay at all between the bug issue and the poor sleeping arrangements. We checked out a day early.
Jacey M.
Séjour de 5 nuits en juin 2025