Villa, 3 slaapkamers, aan zee | Uitzicht op strand/zee

Beoordelingen van The Cliff Resort & Residences

4 out of 5
The Cliff Resort & Residences
Zone 5, Phu Hai Ward, Phan Thiet, Binh Thuan

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 249 van 416 beoordelingen" "
Gastenscore: 8 - Goed. 136 van 416 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 416 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 416 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 416 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Annelies, Amstelveen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk vertoeven NA rondreis
Na onze rondreis, heerlijk vertoeven in dit hotel. Vriendelijk personeel- goede ligging tov strand.
7 nachten verbleven in augustus 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prachtig uitzicht

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was beautiful! The staff was amazing and friendly, the spa was beautiful, the gym was well fit up, the rooms were clean, the beds were comfortable, and the food was amazing.
2 nachten verbleven in april 2024
Reactie van fom op 2 mei 2024
Dear Ms. Jessica , Warmest Greetings from The Cliff Resort & Residences !We would like to express thank you for staying with us at The Cliff Resort and for writing a positive review on Expedia.com about us.We are really delighted to hear that you had a pleasant moment during your stay in our property recently. We are also to hear your valuable feedback about many thing in the resort. We thanks for your share this information. We strive forward to deliver the best service possible to all our guests and to ensure their comfort during their time with us. We most definitely look forward to welcoming you back to stay in The Cliff resort in near future.Yours Sincerely,

10/10 – Uitstekend

Bernhard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The stay was great. The resort has so much more potential. If staff would speak English and the beach bar would give some kind of entertainment, it would be excellent.
9 nachten verbleven in maart 2024
Reactie van fom op 30 apr 2024
Dear Mr. Bernhard, Thank you for your positive feedback about The Cliff Resort & Residences, We are grateful you are taking the time to share your experience.We are always improving our activities as complete satisfaction is our goal and it would be our pleasure to have the chance of welcoming you back at the Cliff Resort and Residences and make your stay unforgettable once again!We wish you a lot of happiness !Kind Regards,

10/10 – Uitstekend

namho

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
최고의 추억
최고의경험 무이네 오면 반드시 재방문 할게요
2 nachten verbleven in januari 2024
Reactie van fom op 14 mrt 2024
친애하는 남호씨,지난 1월 더 클리프 리조트 & 레지던스를 이용하시고 좋은 리뷰 남겨주셔서 진심으로 감사드립니다.좋은 추억을 간직하시고 시간을 내어 다른 사람들과 공유해주셔서 정말 기쁩니다.우리는 우리의 표준이 높이 평가되고 인정되는 것을 보게 되어 매우 기쁩니다.우리는 앞으로도 다시 당신을 섬길 수 있기를 기대합니다.따뜻한 안부,

10/10 – Uitstekend

Vi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van FOM op 4 apr 2024
Dear Ms. Vi, Thank you so much for your great review, following your stay at The Cliff Resort & Residences. We are very happy you kept excellent memories and you took the time to share them with others. We are so happy to see that our standards are appreciated and acknowledged. We look forward to serving you again in the future.Warmest Regards,

10/10 – Uitstekend

Tyrone

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was relaxing!
2 nachten verbleven in december 2023
Reactie van FOM op 4 apr 2024
Dear Mr. Tyrone, Thank you so much for your great review, following your stay at The Cliff Resort & Residences. We are very happy you kept excellent memories and you took the time to share them with others. We are so happy to see that our standards are appreciated and acknowledged. We look forward to serving you again in the future.Warmest Regards,

10/10 – Uitstekend

Ying Chieh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van fom op 22 dec 2023
Dear Ms. Ying Chieh, A very warm and heartfelt thank you for the wonderful words following your recent stay at The Cliff Resort & Residences.We look forward welcoming you upon your next visit!Kind regards,

10/10 – Uitstekend

JIHOON

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van fom op 22 dec 2023
Dear Mr. JIHOON, A very warm and heartfelt thank you for the wonderful words following your recent stay at The Cliff Resort & Residences.We look forward welcoming you upon your next visit!Kind regards,

8/10 – Goed

sau

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
safe and quiet
6 nachten verbleven in maart 2023
Reactie van fom op 31 mrt 2023
Dear Mr. sau , Thank you so much for your great review, following your stay at The Cliff Resort & Residences in Mar.We are very happy you kept excellent memories and you took the time to share them with others.We are so happy to see that our standards are appreciated and acknowledged. We look forward to serving you again in the future.Warmest Regards,

10/10 – Uitstekend

Sonny

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern and luxury, well upkeep facilities.
2 nachten verbleven in februari 2023
Reactie van fom op 31 mrt 2023
Dear Ms. Sonny , On behalf of the team, we would like to thank you for staying with us at The Cliff Resort & Residences and for writing a positive review on Expedia about us.It is very pleasure to hear that you had a wonderful experience during your stay in our property recently. We strive forward to deliver the best service possible to all our guests and to ensure their comfort during their time with us.We trust that we will meet you again soon and we look forward to welcoming you back to The Cliff Resort.With kind regards,

10/10 – Uitstekend

Gøran

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nyttårsferie.
Hadde rom med havutsikt, veldig flott og hadde det helt topp i de 10 dagene vi var der. God service og restauranten hadde meget bra mat. Eneste minus var trimrom som hadde veldig billig/dårlig utstyr, noe vi bruker ofte når vi er på tur.
10 nachten verbleven in januari 2023
Reactie van fom op 19 jan 2023
Kjære herr Gøran,Vi setter oppriktig pris på din tid ved å dele fantastiske anmeldelser relatert til ditt nylige opphold på The Cliff Resort.Vi er veldig glade for at du har hatt et godt opphold og at du syntes gjesterommet var fin utsikt, god service og god mat.Vi beklager så mye å høre kommentaren din angående GYM-utstyret, vi gjenkjenner og forbedrer umiddelbart.Gi oss gjerne beskjed om hvordan vi kan hjelpe deg videre med å gjøre ditt fremtidige opphold med The Cliff morsommere og minneverdig.Takk nok en gang, og vi ser frem til å ønske deg velkommen tilbake hit snart.Med vennlig hilsen,

10/10 – Uitstekend

KIL HO

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2023
Reactie van fom op 22 jan 2023
Dear Mr. Kil Ho,Thank you very much for your review us, hope to see you soon.Best regards

10/10 – Uitstekend

Tony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic room and view!
Incredible room. Had the one with the ocean view and jacuzzi on the balcony. Surpassed expectations!
6 nachten verbleven in december 2022
Reactie van fom op 24 jan 2023
Dear Mr. Tony, On behalf of the team, we would like to thank you for staying with us at The Cliff Resort & Residences and for writing a positive review on Expedia.com about us.It is very pleasure to hear that you had a wonderful experience during your stay in our property recently. We strive forward to deliver the best service possible to all our guests and to ensure their comfort during their time with us.I trust that we will meet you again soon and we look forward to welcoming you back to The Cliff Resort.With kind regards,

8/10 – Goed

JUNGHYUN

2 nachten verbleven in november 2022
Reactie van fom op 24 jan 2023
Dear Mr. JUNGHYUN, Thank you for staying with us and sharing your experience.We look forward to welcoming you and your family back soon again.Yours sincerely

10/10 – Uitstekend

WOOHYUN

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

ChangHwan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
두번째 방문합니다. 가장 최고의 여행지이자 숙박업소로 추천드립니다.
2 nachten verbleven in september 2022
Reactie van Huong -CS op 6 okt 2022
친애하는 손님,휴가를 위해 Cliff를 선택하고 저희 호텔에 대한 좋은 리뷰를 작성해 주셔서 감사합니다.곧 만나 뵙기를 기대합니다.고객 관리 부서

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Verde Lounge
Verde Lounge, do not choose this room, there is no view outside, even can not open curtain..
2 nachten verbleven in april 2022
Reactie van fom op 6 mei 2022
Dear Sir/ Madam, Thank you for sharing your experience with us. Talk about the Verde Lounge, it’s our design at the beginning time, we also describe quite clearly in the channel booking – Expedia.com, we are looking forward to your kindly understanding in regard this room type. We are willing to advise you all product we have, for sure you will get a best comfortable room. We hope to seeing you again soon Kind regards

8/10 – Goed

Tim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is very nice. Restaurant is good, especially the staff. Beach is much cleaner compared to the other resorts in the area. Unfortunately there was some noisy corporate event when we were there and they were allowed to monopolize the property and beach which took away from the experience. My only major concern was the hotel attempted to seize/retain my passport until departure. When I told them I was uncomfortable when that they said I could keep it, but would not be allowed to charge anything to the room. This was ridiculous as I had pre-paid for one of the most expensive rooms at the resort. When I offered to pay a deposit with my credit card, I was declined. This is outrageous policy - hotels should not be allowed to keep passports as collateral. That is scary as all hell, and I have heard too many horror stories to trust anyone with my passport.
1 nacht verbleven in maart 2022
Reactie van fom op 7 apr 2022
Dear Mr. Tim, Thank you for your valuable feedback. While we’re glad that you liked the location, our staffs and clean beach. We’re disappointed to learn that it was the solitary positive aspect of your entire stay. We’re concerned after knowing that your stay with us did not match up to the quality that we strive to offer at all times. We apologize for all our shortcomings and we’ll definitely pass your feedback to the teams responsible to ensure that there occurs in the next time. We’re equally disappointed to learn that our staff failed to leave a positive impression on you. We expect your pardon and we request you to give us another chance to welcome you again for a perfect stay! We are sanguine that you shall notice the difference on your next visit! Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2021
Reactie van fom op 3 mei 2021
Thank you very much

10/10 – Uitstekend

Jungkil

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quite good
Cozy place
3 nachten verbleven in februari 2021
Reactie van fom op 18 feb 2021
Dear Mr. Jungkil, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Regards,

10/10 – Uitstekend

DAWEI

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2020
Reactie van fom op 18 jan 2021
Thank you

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in oktober 2020
Reactie van Fom op 26 okt 2020
Thank you very much for your stay Regards

10/10 – Uitstekend

Kyungeun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2020
Reactie van fom op 8 sep 2020
Dear Mr. & Ms. Kyungeun, Thank you very much for your kind review. We are pleased to know you enjoyed your stay and our friendly service. The entire team joins me to send you our warmest thoughts and hope that you and your family are safe and healthy. We look forward to welcoming you back in the nearest future. Stay Healthy!

10/10 – Uitstekend

Santhosh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020
Reactie van fom op 1 sep 2020
Dear Mr. Santhosh, We appreciate your time to share your great review and our entire team look forward to welcoming you back soon The Cliff Resort Wishing you a good week ahead. Best regards,

10/10 – Uitstekend

Dang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location, amazing view
Good location, amazing view, the staff are hospitality and helpful
1 nacht verbleven in februari 2020
Reactie van fo op 14 aug 2020
Dear Mr./Ms. Dang on, We are delighted to have been your chosen hotel during your recent stay in Phan Thiet Mui Ne. It was truly a pleasure to serve you. We appreciate your great feedback especially for room view, Location and staffs. Your comments have been shared with the hotel team motivation for them to continue to deliver exceptional services. Thank you for staying at The Cliff Resort and we hope you choose to create more memories with us whenever your travels bring you back to Mui Ne Sincerely yours,

10/10 – Uitstekend

Ddouglas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is my 2nd time staying here with the upgraded room to Tera Ocean View. Really enjoyable. Food is still as good as last time i stayed. Highly recommended for all of you who want to travel with couples or family.
2 nachten verbleven in juli 2020
Reactie van The Cliff op 16 jul 2020
Dear Mr. Ddouglas, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Warmest Regards and Stay Safe!

10/10 – Uitstekend

Anne W

1 nacht verbleven in maart 2020
Reactie van fo.manager op 6 mei 2020
Dear Anne W, Good morning from The Cliff Resort & Residences ! Thank you very much for staying with us and also to your encouraging review. We believe that the review will be a great appreciation to our hotel staff who are trying their best to deliver exceptional level of service. Once again, thank you very much and we hope to welcome you back to the hotel soon. Warm regards,

10/10 – Uitstekend

Dang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location, amazing view, the staff are hospita
Good location, amazing view, the staff are hospitality and helpful
1 nacht verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
잘 지냈습니다.
여기에 나와있는 사진들이며... 후기이며... 딱 그만큼은 하는 리조트입니다. 그 이상.. 그 이하도 아닌...
3 nachten verbleven in januari 2020
Reactie van Guest Relation op 6 feb 2020
님께 Value Guest, 팀을 대표하여 The Cliff Resort & Residences에 머무르고 우리에 대한 긍정적 인 평가를 작성해 주셔서 감사합니다. 최근에 호텔에 머무르는 동안 멋진 경험을 했다니 매우 기쁩니다. 우리는 모든 손님에게 최고의 서비스를 제공하고 우리와 함께하는 시간 동안 그들의 안락함을 보장하기 위해 노력합니다. 곧 다시 that겠습니다. 더 클리프 리조트에서 다시 만나기를 기대합니다. 친절한면에서 손님 관계

8/10 – Goed

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
God service, fint hotell. Nydelig uteområde og basseng.
10 nachten verbleven in januari 2020
Reactie van Guest Relation op 31 jan 2020
Dear Thomas, Thank you for your positive feedback about The Cliff Resort & Residences, I am grateful you are taking the time to share your experience. We are always improving our activities as complete satisfaction is our goal and it would be our pleasure to have the chance of welcoming you back at the Cliff Resort and Residences and make your stay unforgettable once again! Kind Regards,

10/10 – Uitstekend

Grace, Seoul

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
너무 넓고 침대도 넓고 한국어를 할 수 있는 직원이 있어서 편했어요ㅠㅠ 다들 친절하고 시설도 좋고 수영장과 비치 둘 다 있다는게 큰 장점!! 그리고 3-4시쯤엔 무료로 디저트 과일 먹을 수 있어요 서비스 좋아요
1 nacht verbleven in januari 2020
Reactie van Guest Relation op 26 jan 2020
님께 Grace, 팀을 대표하여 The Cliff Resort & Residences에 머무르고 우리에 대한 긍정적 인 리뷰를 작성해 주셔서 감사합니다. 최근에 호텔에 머무르는 동안 멋진 경험을 했다니 매우 기쁩니다. 우리는 모든 손님에게 최고의 서비스를 제공하고 우리와 함께하는 시간 동안 그들의 안락함을 보장하기 위해 노력합니다. 곧 다시 that겠습니다. 더 클리프 리조트에서 다시 만나기를 기대합니다. 친절한면에서

10/10 – Uitstekend

hongyoul

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2020
Reactie van Guest Relation op 24 jan 2020
Xin Chào hongyoul, Thank you so much for sharing this wonderful review. It was indeed our pleasure to host you at The Cliff Resort. I am delighted to learn that you have had a great stay experience with us. We strive for excellence so we're thrilled you appreciated not only our Resort but also our staff! Your review has also been shared with the team. Once again, thank you for the great feedback and we would love to welcome you back to The Cliff Resort one day! Best regards,

10/10 – Uitstekend

Iffah

3 nachten verbleven in december 2019

10/10 – Uitstekend

jong sook

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Guest relation op 22 jan 2020
Dear jong sook Xin Chao, Thank you for staying with us and posting your review. We are delighted that we could offer you our great personalized service and hopefully we were also able to create some memorable moments throughout your stay. Thank you for the feedback and appreciation, I shall cascade your appreciation to the team. Looking forward to welcoming you back soon Warm regards Guest Relation

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2019
Reactie van Guest Relation op 28 dec 2019
DearValue Guests, Thank you for your amazing comment regarding your stay at The Cliff Resort. I am incredibly delighted to learn that you have a wonderful vacation with us and to receive your nice words about the resort. We are looking forward to welcoming you soon with more exotic experiences. Warmest regards,

10/10 – Uitstekend

Young Hwan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
무이네 더클리프
호텔 시설 및 리셉션리스트 아주 친절하고 잘 care 해주었어요. 무이네 오면 재재문 할만큼 좋았어요
1 nacht verbleven in december 2019
Reactie van Guest Relation op 20 dec 2019
소중한 Young Hwan, The Cliff Resort & Residences에서 최근에 묵은 멋진 단어들에 대해 매우 따뜻하고 진심으로 감사드립니다. 우리는 관련된 모든 직원에게 큰 의견을 전할 것입니다. 다음 방문시 만나기를 기대합니다! 친절하다, 손님 관계

10/10 – Uitstekend

Kristiina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great beach location with excellent service
Cliff resort has one of the best beaches in the area. Clean and nice with beach house restaurant and some activities. Sand is clean and nice. Pool area is large enough and overall the service is on excellent level. Hotel has nice small movie theater and good playroom.
4 nachten verbleven in oktober 2019
Reactie van Guest Relation op 3 nov 2019
Dear Kristiina , Thank you for your amazing comment on Expedia regarding your stay at The Cliff Resort. I am incredibly delighted to learn that you have a wonderful vacation with us and to receive your nice words about the resort. We are looking forward to welcoming you soon with more exotic experiences. Warmest regards, Guest Relation

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2019
Reactie van Guest Relation op 30 okt 2019
Dear Valuable Guests, Xin Chao, Thank you for staying with us and posting your fabulous review. I have cascaded the appreciation to the team and they are delighted to hear from you. We are elated to hear that you had such a great experience interacting with the team and also enjoyed the facilities. Please do not hesitate to contact us for any further assistance and all of us here look forward to welcoming you back in the near future. Warm regards,

8/10 – Goed

SUNG

리뷰 대비 만족도 낮음
개미 많고 직원들 친절도가 낮은 편임 조식 메뉴는 많으나 맛은 그다지.. 평점이나 리뷰 대비 실망 수영장이나 주변 경관은 good!!
3 nachten verbleven in oktober 2019
Reactie van Guest Relation op 17 okt 2019
님께 SUNG, The Cliff Resort & Residences에서 최근에 묵은 멋진 단어들에 대해 매우 따뜻하고 진심으로 감사드립니다. 우리는 관련된 모든 직원에게 큰 의견을 전할 것입니다. 우리는 당신의 방에있는 개미에 대해 하우스 키핑 매니저에게 알 렸습니다. 다음 방문시 만나기를 기대합니다! 친절하다, 손님 관계

10/10 – Uitstekend

Tuyet my

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
đẹp, tiện nghi va đồ ăn rất ngon
2 nachten verbleven in september 2019
Reactie van Bộ phận CSKH op 2 okt 2019
Anh chị Tuyet thân mến, Thay mặt cho ban lãnh đạo công ty cùng toàn thể nhân viên The Cliff Resort & Residences, cảm ơn quý khách đã lựa chọn The Cliff Resort là nơi nghỉ dưỡng và dành lời khen tới chúng tôi cũng như chia sẻ cảm nhận của mình. Chúng tôi rất vui khi biết được rằng tất cả những dịch vụ và tiện nghi đều đáp ứng được nguyện vọng của quý khách, qua đó đã để lại cho quý khách những kỷ niệm tốt đẹp tại khu nghỉ dưỡng của chúng tôi. Chúng tôi đánh giá rất cao những chia sẻ của quý khách và mong đợi sẽ có thêm cơ hội chào đón quý khách trong những kỳ nghỉ tiếp theo. Trân trọng

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel.
Very comfortable hotel. Nice environment. All staff at hotel were very kind and nice. Zest spa was excellent with competitive price & great service.
3 nachten verbleven in september 2019
Reactie van Guest Relation op 2 okt 2019
Dear Valued Guests, Thank you so much for your great review, following your stay at The Cliff Resort & Residences in September. I am very happy you kept excellent memories and you took the time to share them with others. I will surely pass along your positive comments to all our dedicated team members. We are so happy to see that our standards are appreciated and acknowledged. We look forward to serving you again in the future. Warmest Regards, Guest Relation

10/10 – Uitstekend

Miyoung

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
어느하나 빠지는 것 없는 완벽한 숙소였어요! 특히나 수영장이 너무 커서 리조트 안에서 놀기 제격이었어요.
2 nachten verbleven in augustus 2019
Reactie van Guest Relation op 25 aug 2019
님께 Miyoung, 8 월에 The Cliff Resort & Residences에 투숙 한 후, 여러분의 훌륭한 리뷰에 감사드립니다. 우리는 당신이 훌륭한 추억을 간직하고 다른 사람들과 공유하기 위해 시간을내어 매우 행복합니다. 모든 전담 팀원에게 긍정적 인 의견을 전달하겠습니다. 우리는 우리의 표준이 높이 평가되고 인정된다는 것을 매우 기쁘게 생각합니다. 앞으로 다시 서비스를 제공 할 수 있기를 기대합니다. 따뜻한 안부, 손님 관계

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
服務很差的resort
先說房間,網上圖片大部分是陽台外的按摩池,的確是很漂亮,但都很髒,而且都沒熱水/溫水,一開按摩噴射部分簡直是惡夢,水都飛噴到四處,按鈕是壞的,沒反應,只好關掉旁邊總制.....房間很大,偏舊,廚房的用具都很舊,整間房都很殘舊,而且是沒熱水洗澡的; 以上其實也不是重點,我們是一行12人訂了幾間房,包括一幢villa,我們打算從我們房去家人的villa,因為不知道在哪裡,所以打去前台請他們派車接我們去,結果他們態度超不耐煩一直叫我們走路過去,我們是第一次去,如果我知道路就不用叫車,然後總共2個前台人員打來叫我自己去,而且態度超差 沙灘石頭跟垃圾超多,villa那邊是隨時路人都可以進去的,門鎖都是壞的,這個價格說真也不是便宜,下次不會想再入住
1 nacht verbleven in augustus 2019
Reactie van Guest Relation op 21 aug 2019
亲 Guest, 感谢您对The Cliff Resort&Residences的积极反馈,我很感激您花时间分享您的经验。 关于:房间设施陈旧,接待员对一辆越野车的态度不好,我们道歉并告知FOM再次转发给她的员工。 我们一直在改善我们的活动,因为完全满意是我们的目标,我们很高兴有机会欢迎您回到Cliff Resort and Residences酒店,让您的住宿再次难忘! 亲切的问候, 客人关系

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2019
Reactie van Guest Relation op 18 aug 2019
Dear Guests, Thank you so much for your great review, following your stay at The Cliff Resort & Residences in August. I am very happy you kept excellent memories and you took the time to share them with others. I will surely pass along your positive comments to all our dedicated team members. We are so happy to see that our standards are appreciated and acknowledged. We look forward to serving you again in the future. Warmest Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Great customer service
We had a 2 bedroom suite with jacuzzi on the balcony. The view from the balcony was breath taking. There were some faults in the room- airconditioning was weak, the water heater wasn't working 1 night but the hotel cutomer service responded promptly to our complaints and did their best to rectify the faults asap. Overall it was an enjoyable stay.
3 nachten verbleven in juli 2019
Reactie van Guest Relation op 22 jul 2019
Dear Guest, Greetings from Mui Ne! Thank you for your wonderful review, I am so glad that you had a great stay with us at The Cliff Resort & Residences. Our team is trained and delighted to give the best customer care, I will most certainly share your feedback with them! It would be our pleasure to have the chance of welcoming you back at the Cliff Resort and Residences and make your stay unforgettable once again! Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ein rundum perfekter Aufenthalt. Das Hotel und die Anlage sind einfach nur toll. Das Personal ist unglaublich freundlich, das Essen im Restaurant sehr lecker ind von den Preisen her fair. Mit dem Taxi ist man in 3min in einer kleinen Stadt. Es gibt jeden Abend ein Bett-Hupferl, das Zimmer wird toll hergerichtet...es gibt nichts schlechtes zu sagen. Das einzigste was noch toll wäre, ist ein Bar, wo man abend noch gemütlich etwas trinken kann. Das fehlt. Ansonsten alles perfekt. Wir kommen wieder !
7 nachten verbleven in mei 2019
Reactie van Guest Relation op 31 mei 2019
Sehr geehrter Guest , Im Namen von uns allen hier bei The Cliff Resort & Residences möchte ich mich bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns zu besuchen. Ihr Interesse an unseren Dienstleistungen wird sehr geschätzt. Wir freuen uns zu hören, dass die Unterbringung und der Service Ihren Wünschen entsprachen, da die vollständige Zufriedenheit unser Ziel im Cliff Resort & Residences ist. Wir freuen uns, Sie in naher Zukunft wieder zu sehen, Mit freundlichen Grüßen, Gastbeziehung

4/10 – Matig

Geverifieerde reiziger

9 nachten verbleven in februari 2019
Reactie van Guest Relation op 26 mei 2019
Dear Guest, On behalf of all of us here at The Cliff Resort & Residences, I’d like to thank you for taking the time to visit us.Your interest in our services is greatly appreciated. Please let us know , how the problem with your vacation at The Cliff ressort Sincerely,

10/10 – Uitstekend

Liszu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
適合渡假的飯店
飯店很棒!適合渡假,但離市區有點距離。
1 nacht verbleven in mei 2019
Reactie van Guest Relation op 17 jun 2019
亲 Liszu, 来自美奈的问候! 感谢您的精彩评论,我很高兴您在The Cliff Resort&Residences度过了愉快的假期。 我们的团队经过培训,很高兴能够提供最好的客户服务,我一定会与他们分享您的反馈意见! 我们很高兴有机会欢迎您回到悬崖度假村和公寓,让您的住宿再次难忘! 问候, 客人关系

10/10 – Uitstekend

Liszu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
除了飯店離市區有點距離外,其他的都很棒。
1 nacht verbleven in mei 2019
Reactie van Guest Relation op 17 jun 2019
亲 Liszu, 来自美奈的问候! 感谢您的精彩评论,我很高兴您在The Cliff Resort&Residences度过了愉快的假期。 我们的团队经过培训,很高兴能够提供最好的客户服务,我一定会与他们分享您的反馈意见! 我们很高兴有机会欢迎您回到悬崖度假村和公寓,让您的住宿再次难忘! 问候, 客人关系