Exterieur

Beoordelingen van Hotel Lafarques

4 out of 5
Hotel Lafarques
Chemin Des Douys 20, Pepinster, liège

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 6 van 8 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 8 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 8 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 8 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 8 beoordelingen" "

8,6/10

Netheid

7,8/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

willems

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
geweldig hotel en omgeving
1 nacht verbleven in juli 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top ! Alles was goed !kamer proper en mooi, die zwembad is ook top!
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

sesto

Service, resto et chambres d'une très haute qualité !
1 nacht verbleven in november 2018

6/10 – Redelijk

Lionel

Positief: Netheid
Mitigé

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

Jason, Essex, UK

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Cancelled Booking Two Days Prior to Arrival.
Having booked a number of months in advance for the last night of our two week tour of Europe - the hotel cancelled our booking via email (which naturally went to the spam folder) 2 days prior to arrival. My mobile number was available but they chose not to call this. Their excuse was that Expedia bookings often don't turn up. Our own view is that our booking was for a single Saturday night that they made more money by booking it as part of weekend booking for more than one night. As to where they then expected us to find identical rated accommodation in July for a room for 3 people remains a mystery. When we arrived they offered an alternative hotel but we would have had to pay for a second room - which we weren't doing with our original booking. They also insisted we eat in this restaurant as opposed to the replacement hotel. To be quite honest I took this as a total joke - still seeking to make money out of our inconvenience. Their behaviour was deplorable seeking to not honour our booking and showed little care towards our position instead obviously booking the room for the night for more money. This is a truthful honest situation that occurred and caused us great inconvenience and meant we ended our holiday one night earlier than expected returning to the UK.
1 nacht verbleven in juli 2017
Reactie van Lafarques op 9 aug 2017
Dear Sir, Following to this unfortunate misunderstanding, we have proposed you a solution in which we ensure a part of expenditure. There was never any suggestion to make more money with another client We had found a solution to accommodate you in another hotel and a solution so that you can eat but you were not satisfied with it. We always are sorry for this unfortunate period of your holidays and do all we can in our booking process to avoid such inconvenience in the future. Best regards, The Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Excellent séjour, le cadre est beau, la chambre très bien décorée. Dîner gastronomique excellent, tout comme le petit déjeuner. Personnel très sympathique. Parfait.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bel endroit
parfaitement calme, très bel endroit. Seul bémol, le wifi en panne.