We sent this email to The hoster Dan and Patti , they never to reply :
“ Dear Dan and Patti,
Property 14481 Salt Meadow Dr that have ther termintes
As we spoke yesterday about the issue with the termites, here are the pictures and videos. Starting on Wednesday June 1st, 2022 at around 11:15 pm our daughters screamed and we ran upstairs to find termites were everywhere. You have a lovely place. Unfortunately, termites infested your property. Termites were in the toilets, beds, sofa, floor, ceiling, and evidently they have been in the property for quite some time because there were lots of dead termites in the track of the patio sliding door. If you knew termites were a problem like you said, you should have told us on the listing or treated it before our stay. I understand it's termite season and you can't control nature but you can control the termite infestation in the house and get rid of them. We didn't call you when we first found them at 11:30 pm on Wednesday, June 1st because it was late at night and we took care of it ourselves temporarily. For awhile, we didn't see any new termites until I got up Saturday morning so it was probably there since Friday. I am letting you know to ask for you to extend a little courtesy to your guests for a small compensation for the inconvenience that we experienced. Especially our children who got so scared they refused to use the second restroom again. I am not asking for a full refund as you incorrectly assumed and accused us of. The small compensation is up to your discretion as to what you see fit. Do what you feel is right for your customer. I am also attaching pictures and videos. I will also forward this email to VRBO. Thank you.
Uyen Truong
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