This was the greatest vacation rental of all the homes I rented on VRBO (approx 15 homes over the years)...I have rented several multi-million dollar homes. First, Karen was the easiest person to work with. She communicated with me and answer all my questions...I will admit, I had a LOT of questions. It was like "To good to be True" for the price...therefore I had lots of questions. Her management property team (Peter and the concierge team) contact us immediately(within 24hrs) after we paid, to see what our needs/wants were (i.e. transportation, food, tours, entertainment, grocery shopping, daily in-house cooked meals, daily menu, etc). The property staff constantly kept in touch with us, to see what they could do to make my vacation a great experience. When we arrive the security staff greeted us with friendly loving open arms. Romeo and Joseph took care of us and made sure we had transportation and the same taxi driver. I mention to them I would like to have the same driver. They call restaurants and made reservations for us..They just went out of their way to make our stay enjoyable...Then the icing on the cake was Jasmine, the housekeeper /cook. She treated us with so much love. She cooked breakfast every morning and setup breakfast on the patio..she wash, fold and iron our clothes, kept the Villas extremely clean. This lady was Amazing. She was always wanting to do something to put a smile on our face. I enjoyed talking to her...she became like family. Matter of fact, I was looking forward to chat time with her. Jasmine cooked our breakfast to perfection. When I was getting in the car to leave, I had to get back out and hug her again and again. I felt like, I was leaving my mom behind. As for the Villas it was exactly like the pictures on VRBO. The beach view, the inside and outside. The greenery is beautiful and the beach is less than 25 steps from patio. I was on the plane looking at my calendar to see when I could return to my new Villa and my new family..This is the first house I rented on VRBO with all this high quality service and staff. Yes, you get a staff with this Villa to ensure your stay is the best. You wish for it, they can make it happen. If I had not experience this for myself. ...I would have thought "For this price, it's to good to be true". However, it was all true. I felt like a celebrity. Thank you Karen, Romeo, Joseph, Jasmine, Peter and the young lady who was the concierge. Looking forward to my return.