The VRBO was generally pretty nice, but we had some issues. First off, two of the bedrooms didn't have doors. That normally wouldn't be an issue, but since we were staying with coworkers it felt a little uncomfortable. Two of the bedrooms also didn't have closets which upset the people staying in the rooms in question. The loft had many stains on the carpet, which was disappointing after paying about $30K expecting a nice rental. There was also a bloody tissue behind the toilet in the loft restroom upon arrival. We checked in 30-minutes later than we said we would (check-in was set for 4pm but we arrived at 4:30pm), and the housekeepers were STILL in the middle of cleaning once we arrived. In the chaos, the housekeepers accidentally took one of our grocery bags. We complained to Park City Rentals (who were always easy to get a hold of), and they did not help us or offer to reimburse us -- we assume the bag that was accidentally taken was worth about $75. The housekeepers also asked us if we wanted to unload the dishwasher ourselves -- we politely asked them to since the dirty dishes were not used by us so it seemed unfair for us to have to put them away. The housekeepers seemed annoyed by us and unloaded the dishwasher -- and many of the dishes were still filthy. It was disgusting and we had to reload the dishes and wash them again. Also, we had a random man enter the unit completely unannounced to "fix the hot tub" when only women were home.