Een buitenzwembad en ligstoelen
Beschikbaarheid controleren

Beoordelingen van NH Palermo

4 out of 5
NH Palermo
Foro Italico, Palermo, PA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 256 van 766 beoordelingen" "
Gastenscore: 8 - Goed. 318 van 766 beoordelingen" "
Gastenscore: 6 - Redelijk. 124 van 766 beoordelingen" "
Gastenscore: 4 - Matig. 45 van 766 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 766 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

8,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Megan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het hotel was netjes met schone kamers, heel vriendelijk en behulpzaam personeel en het zwembad was een groot pluspunt. Je kon er lekker ontspannen en aan de drukte van de stad ontsnappen. De meeste bezienswaardigheden zijn op loopafstand en er stopt een bus voor de deur. Het hotel is op loopafstand van het centraal station. Erg lekker en gevarieerd ontbijt, met bijna dagelijks nieuwe, lokale specialiteiten. Ik zou hier zeker nog een keer verblijven!
7 nachten verbleven in augustus 2022

10/10 – Uitstekend

Albert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service, kwaliteit en schoon
3 nachten verbleven in september 2021

8/10 – Goed

Jacques

Positief: Personeel en service, comfort kamer
Buurt wat minder en hotel niet echt schoon. Airco stonk enorm, wel andere kamer gekregen.
2 nachten verbleven in augustus 2020

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in augustus 2020

6/10 – Redelijk

Tea

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Matig hotel in Palermo
Dit hotel ligt aan de rand van Palermo bij de zee. Het hotel is aan onderhoud toe. De badkamer rook niet erg fris en de douche zat los. Er is een zwembad maar die is pas open in juni. Pas na het boeken is dit duidelijk zichtbaar. Parkeren kan kostelos aan de straat. Al met al vrij prijzig en als je hier met kinderen heen gaat die willen zwemmen, dan alleen in het hoigseizoen.
3 nachten verbleven in april 2019
Reactie van Customer Care op 28 mei 2019
Dear Guest, I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. We Apologize for the inconvenient for the pool, ufficially we open in june, but like every year we open the 19 of may. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Customer Care NH PALERMO

4/10 – Matig

Eduard

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Betreurenswaardig/ niet NH waardig hotel!!!!!
Ons verblijf in dit hotel bleek een grote teleurstelling te zijn.... het tapijt in de gang naar onze kamer zat vol met vlekken en gaten. Onze kamer was eveneens in slechte staat met bladerende verf van het plafond en schimmel in de badkamer!!!! De foto"s op de site komen dus niet overeen met de kamer welke wij hebben gekregen. Niet een NH waardig hotel welke wij gewend zijn. Daarnaast zaten ze in een verbouwing en begon het gedril al s"ochtends om 7.30 uur!!!! Wij zullen dit hotel ZEKER NIET AANBEVELEN!
2 nachten verbleven in april 2019
Reactie van Customer Care op 28 mei 2019
Dear Guest, I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Customer Care NH PALERMO

8/10 – Goed

Jacqueline

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2019
Reactie van Customer Care op 29 apr 2019
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through ….. and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. I hope to welcome you back again soon, Kind regards Customer Care NH PALERMO

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Het hotel hadden we gekozen om het zwembad. Dit ging pas op de dag van vetrek open. De twee queensize bedden bleken een queensize bed en een slaapbank te zijn.
7 nachten verbleven in mei 2018

10/10 – Uitstekend

Judit, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig hotel met zwembad.
Het hotel is prachtig. Maar de omgeving is niet fijn hoewel het aan zee ligt. Om het hotel is niet fris. Jammer dat ze daar niets aan doen. Vrij parkeren. Het is ongeveer 600 meter naar het centrum.
7 nachten verbleven in augustus 2017

10/10 – Uitstekend

Conny&Henk, Kerkdriel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel,goede ligging.
Wij vonden het een prima hotel. De stad is op loopafstand te doen. De stad Palermo zelf heeft mooie gebouwen en een prachtige cultuur,alleen jammer dat er niks bij gehouden wordt. Het verkeer is een drama,maar wel grappig om te zien. ze rijden maar wat, maar houden wel rekening met elkaar.

6/10 – Redelijk

Shirley, Utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel!
Heerlijke vakantie gehad, top hotel, met erg vriendelijk personeel. Ze doen echt hun best voor je, zodra je iets vraagt. Enige minpuntje, het is best even zoeken om een leuk restaurant op loopafstand te vinden. De stad met winkels is niet ver, restaurantjes is iets verder zoeken. Over het algemeen een absolute aanrader!

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not recommended
Typically NH hotels are great. I have stayed in many of them. But not this hotel. It is badly managed and it doesn't deserve to wear the NH brand. The staff at the front desk is arrogant. The choice at breakfast is great but everything is dirty and messy. The cups are not clean neither is the cutlery. We found an open yogurt in the buffet. The groundfloor restrooms were dirty and lacking toilet paper. It looked like they weren't cleaned for days. The pool is closed during midday!! If you would like to have food after 2.30pm no change, the kitchen is closed. No staff available at the bar or pool. Trying to get a drink is a challenge. The one positive thing: we had a great room. Spacious, renovated. Beautiful bathroom, great beds, nice view on the harbor and sea. The location of the hotel is somewhat distant to the center. It is approx. 3 kilometers and takes you 30 minutes by feet.

8/10 – Goed

F + L

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
HOT HOT HOT
Very nice hotel at good location. Interior in our wing was a bit outdated, but definately good enough for us. Breakfast was good! The only minus was the temperature of aircon and water. Aircon did not have the power to fully cool the room and somehow the water never got very warm. Maybe becouse we were at the end of the hall? All togehter a nice hotel, that we would go back to if we would go to Palermo again.

8/10 – Goed

Susanne

Reisde met familie
Positief: Netheid, personeel en service
Lage ist sehr schön am. Hafen direkt am Meer. Innenstadt zu Fuß leicht erreichbar.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

olga

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is nice and convenience, the staff is great at front desk, bar, house keeping and breakfast room.
1 nacht verbleven in april 2024
Reactie van Customer Care NH PALERMO op 7 mei 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 – Uitstekend

olga

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and staff are great but the area and Sicily in general is dirty and run down. Homeless people sleep in the area, the streets are dirty and poorly maintained.
5 nachten verbleven in april 2024
Reactie van Customer Care NH PALERMO op 7 mei 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.We apologize for your impression about the Sicily.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

4/10 – Matig

Thierry, Tremblay en France

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
La chambre n’est pas du tout insonorisée, nous avions l impression que la fenêtre était entre-ouverte, alors qu’elle était fermée. Nous étions réveillés toutes les nuit avec les bruits extérieurs Absence de bouilloire et de bouteille d’eau gratuites. Pas suffisamment de choix dans le menu du restaurant, mais le peux de plats étaient de bonne qualité.
7 nachten verbleven in april 2024
Reactie van Le Service clients op 9 mei 2024
Cher client,Tout d’abord, je voudrais vous remercier pour la confiance que vous avez reposé sur notre Hôtel en choisissant NH Palermo pour votre séjour.En ce qui concerne vos commentaires, nous les avons lues attentivement et nous souhaitons vous informer que tous les commentaires reçus constituent la méthode la plus fiable pour contrôler le service que nous vous offrons et pour améliorer les problèmes à développer afin de vos satisfaire les atteintes de nos clients et de fournir un service extraordinaire. Ces commentaires seront très précieux pour les prochaines actions à mettre en œuvre. Veuillez recevoir nos excuses les plus sincères pour ne pas avoir pu couvrir vos attentes.Nous espérons que vous nous donnez une seconde chance. Au plaisir de vous accueillir dans un futur proche.Cordialement,Très cordialement

8/10 – Goed

Kate

Reisde met familie
Positief: Netheid, personeel en service
The location for this hotel is great for a short stay in Palermo .. close enough to both the port and the city for all the sights. What was very disappointing and we hadn’t been made aware of was the pool area was closed due to the pool being updated with a new tile band. There are no other areas for lying out at the hotel and the hotel reception were not apologetic when we asked about it. The cleaning around the hotel is a little lax. Rubbish, glasses and a water bottle was left by the pool area for the 3 days we were there. The staircase to the first floor was definitely not mopped down or swept either. The same 6 black sticky spots on the first 6 stairs were there for the duration too. The bedroom was nice but again floors were not washed and the bathroom cleaning was a bit haphazard.
3 nachten verbleven in april 2024
Reactie van Customer Care NH PALERMO op 16 apr 2024
Dear Kate,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.Just to clarify your comment about the pool, is not closed for work in progress we just emptied the pool for clean and make a few work but the pool officially open in May not before.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 – Uitstekend

Andrea

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bellissimo hotel, stanze spaziose con vista sul mare, pulito e con personale disponibile e professionale. Ottimo per viaggi di lavoro e convention. Purtroppo la posizione non è l'ideale per visitare il centro storico di Palermo.
4 nachten verbleven in april 2024
Reactie van Customer Care NH PALERMO op 18 apr 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, but the immediate area isn’t what I expected. Really cool view of ships coming and going.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mario

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location and staff
7 nachten verbleven in maart 2024
Reactie van Customer Care NH PALERMO op 18 mrt 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very helpful and polite. Hotel is kept up and clean. It’s a short walk (10 minutes) to the train station and “circus”.
1 nacht verbleven in maart 2024
Reactie van Customer Care NH PALERMO op 12 mrt 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 – Uitstekend

Gustavo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dinner Menu. Just for tourists, should be nice to have a Pizza/Sandwich/Hamburguers. After you enjoy the City, you need to come back to the hotel and have an easy dinner. After Sunset, have a car or use the taxis. The area is dark and full of homeless. Nothing happened... but you don't feel safe walking by.
3 nachten verbleven in maart 2024
Reactie van Customer Care NH PALERMO op 21 mrt 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

6/10 – Redelijk

Angelo

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Delusione
Avevo prenotato una camera vista mare mi hanno dato una camera con vista mare molto lontana. Consiglio di essere più specifici nelle assegnazioni delle camere. Deluso
2 nachten verbleven in februari 2024
Reactie van NH PALERMO CUSTOMER CARE op 25 feb 2024
Gentile Ospite,la ringraziamo per la fiducia riposta nel nostro Hotel NH Palermo e per averci dedicato del tempo a descriverci i problemi nei quali è incorso durante il suo soggiorno.Siamo dispiaciuti di non aver soddisfatto le sue aspettative le avevamo assegnato durante l'ultimo soggiorno la camera vista mare al 4 piano, ci dispiace che non abbia gradito l'attenzione nell'assegnazione, essendo la camera al 4 piano magari e' un po meno rumorosa rispetto alle altre essendo queste tipologia di camere sulla strada principale costiera di PalermoSpero vivamente di avere da lei una seconda opportunità per ospitarla nel nostro albergo NH di Palermo.Cordiali salutiCustomer Care NH Palermo

10/10 – Uitstekend

PAOLO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel pulito buon ristorante posizione mediocre
2 nachten verbleven in februari 2024
Reactie van NH PALERMO CUSTOMER CARE op 25 feb 2024
Gentilissimo Ospite,Innanzitutto desidero ringraziarla per aver scelto NH Palermo per il suo ultimo soggiorno a Palermo e per averci regalato il suo tempo lasciandoci un commento tanto piacevole. L'aspettiamo presto di nuovo con noi, per un nuovo soggiorno e sarà per noi un piacere poterle dare il mio personale BENTORNATO!Cordiali salutiCustomer CareNH Palermo

10/10 – Uitstekend

Giancarlo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van NH PALERMO CUSTOMER CARE op 25 feb 2024
Gentilissimo Ospite,Innanzitutto desidero ringraziarla per aver scelto NH Palermo per il suo ultimo soggiorno a Palermo e per averci regalato il suo tempo lasciandoci un commento tanto piacevole e positivo. L'aspettiamo presto di nuovo con noi, per un nuovo soggiorno e sarà per noi un piacere poterle dare il mio personale BENTORNATO!Cordiali salutiCustomer CareNH Palermo

10/10 – Uitstekend

Naly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

Luciano

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023

10/10 – Uitstekend

Vincent

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay
Everything was well done. Service and room were excellent.
1 nacht verbleven in december 2023

10/10 – Uitstekend

natalia

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023

8/10 – Goed

Shikata

4 nachten verbleven in november 2023

8/10 – Goed

Martín Aguirre

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy bien solo que no se porque no me tomaron en cuenta esas noches a mi conteo de beneficio para adquirir mi noche gratis podrán checarlo?
2 nachten verbleven in november 2023

10/10 – Uitstekend

Michael

Positief: Voorzieningen
Great location walkable to many restaurants
8 nachten verbleven in november 2023
Reactie van customer care op 11 dec 2023
Dear Michael,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 – Uitstekend

Graziano

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van NH PALERMO CUSTOMER CARE op 11 dec 2023
Dear Graziano,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

8/10 – Goed

Jens

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023

8/10 – Goed

Mahito

2 nachten verbleven in november 2023

10/10 – Uitstekend

Mats

1 nacht verbleven in november 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Susan

1 nacht verbleven in oktober 2023

8/10 – Goed

CARLOS

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
BUEN HOTEL
EL HOTEL ESTÁ MUY BIEN UBICADO, HABITACIÓN CON EXCELENTE VISTA AL MAR. MUY BUEN DESAYUNO, EXCELENTE ATENCIÓN. LAMENTABLEMENTE LA HABITACIÓN OLÍA A CIGARRILLO Y LA TUVIERON Q LIMPIAR D E NUEVO. EL PARKING PODRÍA SER GRATUITO POR EL PRECIO DEL CUARTO. LOS CUARTOS PEQUEÑOS Y SIN DONDE APOYAR LAS MALETAS
2 nachten verbleven in september 2023
Reactie van Customer Care op 6 okt 2023
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

8/10 – Goed

tal

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Nice hotel
Hotel location was in front of the sea but Super noisy, alot of Homeless around and the area is very dirty. The hotel itself has security people Wich helps feeling more safe. The hotel is pretty old and many groups using it.
1 nacht verbleven in september 2023
Reactie van Customer care op 6 okt 2023
Dear Guest,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

6/10 – Redelijk

Debesh, Mississauga

Positief: Netheid, personeel en service
Not the greatest property to stay. Very dirty around the building. Very tiny gym. Staff were great. Did let us check out at 1pm
2 nachten verbleven in september 2023
Reactie van Customer Care op 6 okt 2023
Dear Guest,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

6/10 – Redelijk

Brian

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Ikke pengene vær
Pris og kvalitet hænger ikke sammen
4 nachten verbleven in september 2023
Reactie van Customer care op 6 okt 2023
Dear Brian,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

8/10 – Goed

Terence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was small and boring, no pictures.
3 nachten verbleven in september 2023
Reactie van NH PALERMO CUSTOMER CARE op 24 sep 2023
Dear Terence,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

10/10 – Uitstekend

Sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a wonderful hotel, good location, nice staff.
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Stefano

1 nacht verbleven in september 2023

10/10 – Uitstekend

Diane, East Hanover

Reisde met familie
Positief: Voorzieningen
Very friendly and helpful at the front. Desk room was beautiful well kept.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Ian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023

8/10 – Goed

Beverly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Jennie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Väldigt trevlig personal, fin pool, rent och modernt. Bra restauranger och trevliga sevärdheter inom gångavstånd (om man tycker om att gå omkring för att upptäcka). Lite långt bort till fin strand, men det var enkelt att nyttja lokaltrafiken.
6 nachten verbleven in augustus 2023