This was a great place for a weekend getaway for our group of twenty somethings. Plenty of space, very clean, close to our activitiesâour only gripes were that there werenât enough toiletries for all 11 of us and that we didnât receive the new door code until an hour after check in. Otherwise, we had a great experience enjoying the patio, cozy bedrooms, and beautiful surroundings all weekend.
Positives: The location is close to town, the view of Pagosa Springs and the mountains were incredible, there was ample space in the home for all 10 of us. What problems did have were responded to very quickly and problems were resolved within a reasonable timeframe. Negatives: We had to vaccum upon our arrival and the cleaning crew came back out to mop once more. There were NO amenities for an infant/toddler so everything had to be packed in the car or rented from a local company. We have never had that experience before in the cabins/homes we have rented in Colorado. There were also no amenities that we have always had in all other properties including things such as: Kleenexes, salt & pepper, foil/cling wrap, spices for cooking, extra wash clothes, shampoo/conditioner/soap in showers, a drying rack for hand washing dishes. Multiple smoke detectors had been removed, light bulbs werenât working, the propane had been left on the grill and the grill itself was broken in multiple was and was unusable for us. Also- the only baking pans had rust on them and need to be replaced. Luckily we had parchment paper so we used that on top of the rusty pans. The instructions in the welcome book were outdated and did not include how to lock and unlock the door. This home could be an incredible experience with some attention to the details of the guests experience.
Overall we were very happy with our stay. The location worked out great as it was so peacful and quiet. We loved sitting on the deck and listening to the San Juan river going by below. Our only issue was a few mice were living in the house and we had to throw a bunch of food away, even after storing it in tote bins. Contacted the guest point of contact and they said someone would come by with traps but we never saw evidence of them. However, that did not change the fact that we really enjoyed our stay and were not ready to leave when our time was up.
This was our second stay at at this house. We rented this property last year as well. We like the room in the house, great view, good playroom for the kiddos and plenty of sleeping and bathroom space.The kitchen is sufficient and dining area has a large table that easily worked for the 9 of us. The internet worked fine.We were happy to stay again and strongly recommend!
The views are breathtaking! We had 11 people and we all had plenty of space, so it is a great space for large families. Everything was lovely. I only give 4 stars for cleanliness because while the house itself was very clean, the towels and sheets could use an update. The towels had a damp odor and were tattered and the sheets were flannel with rough pilling.
First off, the house itself and location are beautiful. The scenery is breathtaking and we enjoyed that aspect very much. However, the upkeep and management of the property was disappointing. We arrived to find dirty bedding and when we went to wash it, discovered there was no laundry detergent. We inquired if laundry from prior guests was done on site and were told it was. We asked how it was possible things got washed without soap. The response was that the cleaning service has there own. However, many of the sheets did not seem clean and a few comfortors had stains that were unacceptable. We were offered soap to be delivered and it arrived promptly however we spent our entire first day of vacation redoing a job that should have been done. We also had to rewash dishes due to old food left in them. The listing says basic supplies are provided which was true however it was no where near enough to sustain the amount of guests it states it sleeps. The first day we had to go to Walmart to get more paper towels, dish soap, and dryer sheets. There didn't seem to be a lot of detail put into cleaning and restocking before the next guests arrive. There were multiple broken cabinet doors, night lights/bulbs, window cranks, and the refrigerator door would not stay closed. The balcony had multiple loose or broken rails that was a safety concern for the little ones. We blocked them off with broken patio furniture. We also were never able to use the front door due to code not working.
We had 5 adults and 4 kiddos at the lodge. The stay was great. Plenty of room, beds, games, eating area, etc. The views are beautiful with views of mountains, the San Juan River from a wooded mountain setting.
Within 10 minutes of downtown Pagosa and an easy 30 minute ride to Wolf Creek Ski area!
Minutes
The lodge is great and we highly recommend it!