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Beoordelingen van Zamek Kliczków

3.5 out of 5
Zamek Kliczków
Kliczków 8, Osiecznica

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 72 van 148 beoordelingen" "
Gastenscore: 8 - Goed. 48 van 148 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 148 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 148 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 148 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Frank -

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fine hotel
Prima service and locatie from t Hotel
1 nacht verbleven in juni 2022
Reactie van Paweł Górski - Operations Manager op 17 dec 2022
Dear Frank,Thank you very much for taking the time to leave us a review. We truly appreciate your great comments about our location and service. We hope that we will be able to welcome you again to create new extraordinary memories. Best regards,

10/10 – Uitstekend

Eelco

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super leuke locatie
1 nacht verbleven in juni 2020
Reactie van Paweł Górski - Operations Manager op 23 jul 2020
Dear Guest, Thank you very much for sharing your feedback. I'm really glad that you have enjoyed your stay. I hope that we will have the pleasure of visiting you again. Best regards,

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Nice surrounding , perfect for bikes
Heavy black smoke out of the boiler chimney with strong sulfer content blows in to the hotelroom. Very unpleasant. The kitchen of the appartment was very poor equipped
4 nachten verbleven in juli 2017

8/10 – Goed

Pieter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima
Prima
1 nacht verbleven in juni 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Ralph

3 nachten verbleven in februari 2024
Reactie van Paweł Górski - Operational Manager op 4 apr 2024
Dear Ralph, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to rate our hotel so high.I'm really glad that you have enjoyed your stay with us. I hope that we will have the pleasure of seeing you again. Best regards,

6/10 – Redelijk

Peggy

Reisde met partner
Positief: Personeel en service, voorzieningen
Wir haben 2 Nächte in dieser Unterkunft verbracht. Uns gefiel das Schloß mit dem Schloßpark sehr gut. Der Pool war ausreichend groß und es gab 2 kleine Saunen(für je 2 Personen) und eine Infrarotsauna. Frühstücksbuffet war sehr lecker. Einkaufsmöglichkeit gibt's zu Fuß leider keine. Das von uns gebuchte(preisgünstige) Zimmer war sehr trostlos. Ein wenig mehr "Liebe" in Form von Bildern oder anderen Kleinigkeiten hätten es schon etwas aufgepeppt. Die Nachtschränke staubig, der eine Schieber fiel beim rausziehen auseinander... Das Zimmer war auch extrem hellhörig. Wir haben vom Nachbarzimmer jedes Wort verstanden. Also falls wir mal wiederkommen würden wir auf jeden Fall ein teures Zimmer nehmen.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Klaus

4 nachten verbleven in september 2023

8/10 – Goed

Dorthe

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Servicen manglede en smule
Et dejligt sted. Men service var ikke så god. Vi sad i baren og nyd en øl, mens de vasket gulv mellem de stole vi sad på og baren en god halv time inden de lukket. Menu kortet var ikke stort, så måske de var gået på efterårsferie. Men et rigtig smukt sted med mulighed for en masse gå ture.
3 nachten verbleven in september 2023

8/10 – Goed

G

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel. Great breakfast. Restaurant menu very limited and pricey, so we ate off site.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Adam

Negatief: Personeel en service
1 nacht verbleven in juni 2023

4/10 – Matig

Gilberto

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

8/10 – Goed

YUKIHISA

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Room itself was good and food(breakfast buffet) was also good but the following things were not good. - Wifi didn't work. Network speed was really poor. - 40PLN was additionally charged for parking when I checked out. I asked the staff that parking should be already included in the hotel fee when I reserverd via expedia but she said I parked in a paid parking space and free parking was in a different place. I couldn't find the sign which showed free or not. I don't understand why a staff didn't tell me when I checked in. I felt cheated.
1 nacht verbleven in maart 2023
Reactie van Paweł Górski - Operational Manager op 29 mrt 2023
Dear Yukihisa,Together with all the staff off Castle Kliczków I would like to thank you very much for sharing your feedback. We really appreciate that you enjoyed your experience with us.Each remark is extremely valuable to us and affects the improvement of the quality of services provided by us. We invite you to come back and hope that our commitment to improve will be noticeable and pleasantly received. Best regards,

10/10 – Uitstekend

Ewa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Paweł Górski - Operations Manager op 17 dec 2022
Dear Ewa, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to rate our hotel so high. I'm really glad that you have enjoyed your stay with us. I hope that we will have the pleasure of seeing you again. Best regards,

10/10 – Uitstekend

Yelena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place and stuff
5 nachten verbleven in maart 2022
Reactie van Paweł Górski - Operational Manager op 21 apr 2022
Dear Yelena, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a feedback about our hotel. I'm really glad that you have enjoyed your overall stay. Thank you as well for appreciating the efforts of our staff in all departments in whole hotel. We hope to see you again in the nearby future. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Obiekt czysty , bardzo mily personel. Napewno jeszcze kiedyś tam zagoscimy. Polecam serdecznie
1 nacht verbleven in november 2021

8/10 – Goed

Dominika

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un halte bien agréable
Service très gentil. Le petit déjeuner FABULEUX!!! Je dirais même que seule le petit dej vaut le détour. La piscine d’une belle grandeur, les saunas petits, mais bien chauds et tout l’espace est bien propre. Notre chambre n’était pas aussi grande «stylée » comme sur les photos mais le lit confortable. La salle de bain basique mais correcte. Dommage seulement que les rideaux ne soient pas opaques dans la chambre. L’endroit est très bucolique et « nature » très silencieux et reposant. Bonne liaison avec l’A4.
Chambre
Sdb
Petit déjeuner
Chambre
1 nacht verbleven in augustus 2021
Reactie van Paweł Górski - Operations Manager op 6 okt 2021
Dear Dominika, Together with all the staff off Folwark Książęcy I would like to thank you very much for sharing your feedback. We really appreciate that you enjoyed your experience with us and the nearest countryside. I hope that we will have the pleasure of seeing you again in the nearby future. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice.
1 nacht verbleven in juni 2021
Reactie van Paweł Górski - Operations Manager op 14 okt 2021
Dear Guest, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a feedback about our hotel. I'm really glad that you have enjoyed your overall stay in the Castle. I hope that we will have the pleasure of seeing you again soon. Best regards,

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Poor room furnishing
1 nacht verbleven in juli 2021
Reactie van Paweł Górski - Operation Manager op 14 okt 2021
Dear Guest, Together with all the staff of Castle Kliczkow, I would like to thank you very much for your recent visit in our hotel. Each remark is extremely valuable to us and affects the improvement of the quality of services provided by us. We invite you to come back and hope that our commitment to improve will be noticeable and pleasantly received. Kindest regards,

8/10 – Goed

Wolfgang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Es gab keinen kostenlosen Parkplatz, 40 Zolty pro Tag fand ich überteuert. Denn zu dieser Zeit fand ein Fest statt und alle Parkplätze waren besetzt.
4 nachten verbleven in juli 2021

10/10 – Uitstekend

M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A wonderful place, highly recommended !
A fabulous place. Excellent food, silent and safe location,beautiful nature around. Helpful staff, free parking, great swimming pool. A great place for a holiday with kids !
3 nachten verbleven in juni 2021
Reactie van Paweł Górski - Operations Manager op 14 okt 2021
Dear Guest, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a feedback about our hotel. I'm really glad that you have enjoyed your overall stay in the Castle along with the dining experience in our restaurant as well as the appreciation of the surrounding area. We hope to see you again in the future. Best regards,

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
Kein planmäßiger Zimmerservice sondern nur nach Anmeldung.Vereibahrte Schloßführung fiel zum Termin ohne Angaben von Gründen aus.
3 nachten verbleven in juni 2021
Reactie van Paweł Górski - Operations Manager op 14 okt 2021
Dear Guest, Thank you very much for sharing your feedback. Due to government restrictions rooms are cleaned only at the request of guests. Regarding to the sightseeing of the Castle, the guide could not come for private reasons, but the tour with you took place. Other person came and guided you through the Castle. Best regards,

8/10 – Goed

Marcin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sprawdź czy nie ma wesela:)
Był to mój kolejny pobyt w hotelu i co do zasady wszystko było ok, poza tym, że w piątek było wesele, gdzie - jeżeli nie byłeś panną młodą lub panem młodym lub jednym z gości - to hałas przeszkadzał ci w odpoczynku, a basy niemal kruszyły mury. Więc w sezonie weselnym warto sprawdzić, czy nie ma imprezy; poza tym - wszystko bdb!
3 nachten verbleven in juni 2021

10/10 – Uitstekend

Robert

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a wonderful place to visit!
Fantastic place for a family outing - and in a castle!!!
2 nachten verbleven in mei 2021
Reactie van Paweł Górski - Operations Manager op 14 okt 2021
Dear Robert , Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a feedback about your stay in our hotel. I'm very happy that your experience with our staff, food, facillities, surroundings and the Castle itself was fabolous. I hope that we will have the pleasure of seeing you again. Best regards,

10/10 – Uitstekend

Tim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kliczkow Castle
The Castle is a super example of a preserved / renovated Historical (pre-WWII) German Nobility Home. The Staff are friendly and helpful, with excellent English Language. Overall the Service and Environment is top class.
1 nacht verbleven in april 2021
Reactie van Paweł Górski - Operations Manager op 6 mei 2021
Dear Tim, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a feedback about our hotel. We really appreciate that you enjoyed the facilities and atmosphere of the Castle. I hope that we will have the pleasure of visiting you again. Best regards,

4/10 – Matig

George

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bad stay at the castle
The site of the castle was nice. However, I DO NOT recommend staying here. Not worth it. The rooms and furniture are decades old. Rooms were not cleaned, dusty, smelled bad. Breakfast was very tasty and generous portions which were delivered to the rooms due to COVID pandemic restrictions. The biggest criticism was NONE of the hotel staff wore their masks properly or even at all! Hardly any of the guests or visitors to the site and hotel wore their masks. Security of hotel and staff never even reminded people to wear masks or made any effort to enforce mask policy. There were even signs that said wear mask at all times but people, guests, and staff did not care!
2 nachten verbleven in februari 2021
Reactie van Paweł Górski - Operations Manager op 18 mrt 2021
Dear George, Together with the entire staff of Castle Kliczków, I would like to thank you sincerely for finding time to write a feedback about your stay in our hotel. I'm really glad you have enjoyed our breakfast. At the same time, I am very disappointed with such a low rating, quite different from other reviews of our guests, regarding the precautions taken in relation to COVID-19. With full responsibility and firmness, I assure you that at Kliczków Castle, the safety of both visitors and our staff is our highest priority. Best regards,

10/10 – Uitstekend

kari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2020

6/10 – Redelijk

Anna

Zakenreiziger
Negatief: Personeel en service
Beautiful location. We were told the restaurant would be open until 8.30 each evening, unfortunately when we went to eat at 7.45 it was already closed. There was nowhere else in the area open due to the COVID situation so had no dinner available to us. We checked prior to booking that a meal would be available so this was extremely disappointing.
2 nachten verbleven in november 2020
Reactie van Paweł Górski - Operations Manager op 31 mrt 2021
Dear Guest, I would like to thank you very much for finding the time to write a feedback about our hotel. I'm really glad you appreciated our nearest countryside. Each remark is extremely valuable to us and affects the improvement of the quality of services provided by us. We invite you to come back and hope that our commitment to improve will be noticeable and pleasantly received. We hope to welcome You again. Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet nice castle pool sauna relax
2 nachten verbleven in oktober 2020
Reactie van Paweł Górski - Operations Manager op 31 mrt 2021
Dear Guest, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write such a feedback about our hotel. I'm really glad that you have enjoyed your stay with us. I'm very happy that your experience with our staff, surroundings and the Castle itself was delightful. I hope that we will have the pleasure of visiting you again. Best regards,

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
übernachten im schloss
sehr schöne unterkunft.
1 nacht verbleven in september 2020
Reactie van Paweł Górski - Operations Manager op 8 okt 2020
Dear Thomas, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a feedback about our hotel. I'm really glad that you have enjoyed your overall stay in the Castle. I hope that we will have the pleasure of visiting you again. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2020

6/10 – Redelijk

Bob, London UK

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Great old castle, fantastic food, nice staff, beds rooms v basic, beds uncomfortable
1 nacht verbleven in augustus 2020
Reactie van Paweł Górski - Operations manager op 8 okt 2020
Dear Bob, Together with all the staff I would like to thank you very much for sharing your feedback. I'm really glad to hear that you appreciated your stay and the Castle met your expectations. As we always do our best to create the best possible experience for our guests I would like to inform that we are in the process of making improvements in our rooms and that includes our beds and matresses as well. I hope that we will have the pleasure of visiting you again. Best regards,

10/10 – Uitstekend

Nadya, Zgorzelec

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to enjoy with family. The only bad think was the pillow. I will suggest some snacks for kids in the bar.
2 nachten verbleven in juli 2020
Reactie van Paweł Górski - Operations Manager op 23 jul 2020
Dear Guest, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write such a positive feedback about our hotel. I'm really glad that you have enjoyed your stay with us. I'm very happy that your experience with our staff, surroundings and the Castle itself was delightful. I hope that we will have the pleasure of visiting you again. Best regards,

10/10 – Uitstekend

Iwonna

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Babski wypad.
No cóż, nie dopisała nam pogoda...na 4 dni przez 2 dni padało, ale ogólnie pobyt bardzo udany! Piękny park, w którym cisza i spokój, leżaki i totalny relaks. Świetny basen. Bardzo miła obsługa oraz pyszne jedzenie.
4 nachten verbleven in juni 2020
Reactie van Paweł Górski - Kierownik operacyjny op 23 jul 2020
Szanowna Pani, Dziękujemy za podzielenie się z nami swoją opinią. Cieszy mnie docenienie zarówno hotelu jak i najbliższego otoczenia. Serdecznie zapraszam do ponownego odwiedzenia naszego hotelu. Z poważaniem,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Year end stay in polish castle
Romantic stay in a real casle for a decent price. Excellent! breakfast and dinner buffet are diversified and tasty with many regional dishes.
2 nachten verbleven in december 2019
Reactie van Paweł Górski - Operations Manager op 7 feb 2020
Dear Guest, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write such a positive remark about our hotel. I'm really glad that you have enjoyed your overall stay in the Castle as well as the breakfast and dinner in our restaurant along with the room experience. I hope that we will have the pleasure of visiting you again. Best regards,

10/10 – Uitstekend

Göran

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Übernachten wie ein Burgherr
Wunderschöne Anlage , riesiges Burgzimmer, sehr schöner Spa Bereich und super leckeres Buffet morgens und abends. Was will man mehr!?
2 nachten verbleven in januari 2020
Reactie van Paweł Górski - Operations Manager op 7 feb 2020
Dear Göran, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write such a warm and nice opinion about our hotel. I'm really glad that you have enjoyed your overall stay in the Castle as well as the breakfast and dinner in our restaurant together with the SPA facilities along with the room experience. I hope that we will have the pleasure of visiting you again. Best regards,

10/10 – Uitstekend

Sara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastiskt ställe! Bra rum och bra frukost. Trevlig personal.
1 nacht verbleven in januari 2020
Reactie van Paweł Górski - Operations Manager op 7 feb 2020
Dear Sara, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a feedback aobut your stay in our hotel. I'm really glad that you have enjoyed your stay with us. I'm very happy that your experience with our staff, surroundings and the Castle itself was delightful. I hope that we will have the pleasure of visiting you again. Best regards,

4/10 – Matig

S&L, Praha

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Everything about this property was wonderful except for the most important thing: the beds. We were not able to sleep well because of the terrible mattresses. They should be able to fix this problem quickly and at low cost.
1 nacht verbleven in november 2019
Reactie van Paweł Górski - Operations Manager op 22 dec 2019
Dear Guest, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a remark about our hotel. I'm really glad that you have enjoyed your stay with us. I'm very happy that your experience with our staff, surroundings and the Castle itself was delightful. We invite you to come back and hope that our commitment to improve will be noticeable and pleasantly received. I hope that we will have the pleasure of visiting you again. Best regards,

8/10 – Goed

Malgorzata

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Märchenhaftes Schloss mit tollem Pool
Ist einfach mal toll in einem Schloss zu wohnen! Wir waren zum Reiten dort. Super zum Ausreiten!! Brave Pferde. Unkomplizierte Terminvereinbarung zum Reiten. Lage: Das Schloss liegt in einem Waldgebiet. Das 10 km entfernte Bunzlau ist echt nett, sonst wenig Sightseeing im Umkreis. Wir waren noch mit den Kindern in der verrückten Kletterwelt von Turisede (1h entfernt). Schloss: Gemütlich, etwas abgewohnt, „traditionell“ eingerichtet. Essen: Wir waren mit dem Buffett am Abend zufrieden, a la card auch gut, tolles Frühstück, schöne Bar.
6 nachten verbleven in oktober 2019
Reactie van Paweł Górski - Operations Manager op 21 nov 2019
Dear Guest, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a positive remark about our hotel. I'm really glad that you have enjoyed your stay in the Castle as well as the breakfast and the dinner in our restaurant. I hope that we will have the pleasure of visiting you again. Best regards,

10/10 – Uitstekend

Agnieszka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

8/10 – Goed

Filip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2019

8/10 – Goed

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2019

8/10 – Goed

Jeanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved he indoor pool...the hotel is beautiful with lots of friendly staff...great ice cream bar!
1 nacht verbleven in augustus 2019
Reactie van Paweł Górski - Operations Manager op 8 sep 2019
Dear Guest, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a positive remark about our hotel. I'm really glad that you have enjoyed your stay in the Castle as well as the indoor pool in the SPA area. I hope that we will have the pleasure of visiting you again. Best regards,

10/10 – Uitstekend

Maria

Positief: Personeel en service
2 nachten verbleven in augustus 2019

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic trip to Zamek, great food both dinner and breakfast, stay here when pottery shopping!
1 nacht verbleven in augustus 2019
Reactie van Paweł Górski - Operations Manager op 8 sep 2019
Dear Brian, Together with all staff of Castle Kliczkow, I would like to thank you very much for finding the time to write a positive remark about our hotel. I'm really glad that you have enjoyed your stay in the Castle as well as the breakfast and the dinner in our restaurant. I hope that we will have the pleasure of visiting you again. Best regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid
I liked the amenities available for my family - pool, playground, restaurant. I did not like that we requested a double bed and got 2 twin beds. Also, the hotel told us the restaurant was not open and sent my family with 2 small children down the road to their sister hotel restaurant. This restaurant was also closed... so we walked all the way back to find out the restaurant at the hotel was actually open but because we had children they didn’t want us to eat there...
1 nacht verbleven in augustus 2019
Reactie van Paweł Górski - Operations Manager op 9 sep 2019
Dear Guest, Together with all the staff of Castle Kliczkow I would like to thank you very much for sharing your feedback. I'm really glad that you have enjoyed your overall stay in the Castle along with the dining experience in our restaurant as well as the appreciation of the surrounding area. I would like to clarify that ordered beds are an option that a guest prefers but it is not a guaranteed option - during your stay all rooms with double beds have already been occupied, so you have received a room with two single beds. Nevertheless, I understand your disappointment with this fact. In regards to closed restaurant I'm really sorry for this. I believe there was some sort of miscommunication. We are children friendly hotel and all kids are more than welcome in here in all of our facillities. We invite you to come back and hope that our commitment to improve will be noticeable and pleasantly received. Best regards,