Exterieur

Beoordelingen van Cross Hotel Osaka

4 out of 5
Cross Hotel Osaka
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 744 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 205 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 38 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 1001 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gerard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
Very close to Dotonbori!! The hotel is very clean and quiet, comes with air conditioning and air purifier. Staff is the very friendly!
3 nachten verbleven in juli 2019
Reactie van Cross Hotel Osaka op 22 aug 2019
Dear Valued Guest, thank you for staying with us at Cross Hotel Osaka this time. We are glad to hear that you were satisfied with our facilities, and we would like to thank you for your good comment about our staff. Your positive feedback is greatly appreciated. We look forward to welcoming you back at our hotel again in the near future. Kind regards, Cross Hotel Osaka

8/10 – Goed

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleasant surprise to get a hotel so close to Dotonburi with such great facilities. Cross floors a must and free lounge perfect after day of sightseeing
2 nachten verbleven in mei 2024

8/10 – Goed

Yong

Positief: Netheid, staat van de accommodatie en faciliteiten
Great location and facilities
2 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 28 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are very honored to hear that you were satisfied with our location and the facilities.Location is one of the attractive points of our hotel. Located in the heart of Osaka makes it very accessible from any transportation means, shopping street, sightseeing spot, etc.If you have any chance to come back to Japan, we will gladly greet you in Cross Hotel Osaka again.We are looking forward to seeing you another time!Sincerely yours,Cross Hotel Osaka

8/10 – Goed

Trevor

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
B
2 nachten verbleven in februari 2024
Reactie van Cross Hotel Osaka op 27 mei 2024
Dear Valued Guest,Thank you very much for your recent stay with us and taking time to share your review.We are glad to hear that you are satisfied with your recent stay. However, if there is anything specific we can do to enhance your experience, please do not hesitate to let us know. Your feedback helps us to continually improve our services and ensure that future visits exceed your expectations.If you have any chance to come back to Japan, we will gladly greet you in Cross Hotel Osaka again.We are looking forward to seeing you another time!Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Maximilian Otto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel which has been recently renovated or at least looked like that. We stayed at the Cross Floor which came with free access to a VIP lounge where you had plenty of free drinks and food. That was awesome! Location is really great! Close to lots of restaurants, bars or clubs!
4 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 24 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are very honored to hear that you were satisfied with our lounge and the location.As you mentioned, we are right in the middle of Osaka city, and it is very convenient not only for dining or shopping but also for sightseeing inside of the Kansai region!Once again, thank you for sharing your experience with us.We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

8/10 – Goed

James

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfectly located. Excellent service and great facility.
4 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 21 mei 2024
Dear Valued Guest,Thank you very much for your recent stay with us and taking time to share your review. We are glad to hear that you are satisfied with your recent stay. We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. If you have any chances to visit Osaka, we are very much looking forward to welcoming you back again soon.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Ah Hoon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 21 mei 2024
Dear Valued Guest,Greetings from Cross Hotel Osaka! Thank you for choosing us for your accommodation in Osaka and taking time to write review. We are delighted to know that you are satisfied with your overall experience at Cross Hotel Osaka.If there is any chance to visit Osaka, we are looking forward to welcoming you back to Cross Hotel Osaka again in the near future!Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

john

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location lots to do in the area. The rooms are also great. Wasn’t even bothered by the construction outside.
3 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 21 mei 2024
Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your delightful review.We are extremely delighted to know that you were satisfied with our location and the room.Location is one of the attractive points of our hotel. Located in the heart of Osaka makes it very accessible from any transportation means, shopping street, sightseeing spot, etc. If there is any chance to visit Osaka, we are looking forward to welcoming you back to Cross Hotel Osaka again in the near future!Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Everett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Right in the center of all the action.
5 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 21 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are very happy to hear that you enjoyed your stay with us.Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, cafes and a bunch of sightseeing spots, such as Osaka Castle, Universal Studio Japan and so on.If you have any chance to come back to Japan, we will gladly greet you in Cross Hotel Osaka again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Igor, Santa Ana

1 nacht verbleven in mei 2024
Reactie van Cross Hotel Osaka op 21 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are delighted to know that you are satisfied with your overall experience at Cross Hotel Osaka.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. We are looking forward to seeing you another time!Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Juihsiang, Taipei City

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place with extremely friendly staff offering wonderful service
1 nacht verbleven in mei 2024
Reactie van Cross Hotel Osaka op 21 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are very glad to hear that you are satisfied by our staff and the quality of our service.Your positive feedback is much appreciated, and we will continue our effort to provide the best service to all our guests. We are very much looking forward to welcoming you again in near future. Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Olivia

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right next to Dotonburi. Perfect location. Great shopping, night life, dinning options etc.
5 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 21 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are glad to hear that you are satisfied with our location.As you said, Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, sightseeing spots, and public transportations.If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Ah Hoon

Reisde met familie
Positief: Personeel en service
The staff were friendly and helpful. They helped us store our luggage before check-in time Excellent location, near Dotonbori and Shinsaibashi Shopping Street. The lounge access with free drinks and snacks from 3pm- 9pm daily
3 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 13 mei 2024
Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your delightful review.We are glad to hear that you are satisfied with your recent stay. As you mentioned, the lounge is open daily, but last orders are taken at 9:30 p.m. and the restaurant closes at 10:00 p.m.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. Once again, we highly appreciate you for sharing your precious experience with us.We hope to see you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Ah Hoon

Reisde met familie
Positief: Personeel en service
The staff were friendly and helpful. They helped us store our luggage before check-in time Excellent location, near Dotonbori and Shinsaibashi Shopping Street. The lounge access with free drinks and snacks from 3pm- 9pm daily
3 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 13 mei 2024
Dear Valued Guest,Thank you very much for choosing us to stay at Cross Hotel Osaka and taking your time to give us your feedback.We are very honored to hear that you were satisfied with our service, location and the lounge.As you mentioned, the lounge is open daily, but last orders are taken at 9:30 p.m. and the restaurant closes at 10:00 p.m.We will continue our effort to provide the best service to all our guests.Once again, we highly appreciate you for sharing your precious experience with us.If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Jacques

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Je le recommande à tous
5 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 13 mei 2024
Dear Valued Guest,Thank you very much for your recent stay with us and taking time to share your review. We are very happy that you recommended our hotel to other travelers.We will continue our effort to provide the best service to all our guests. If you have any chances to visit Osaka again, we are very much looking forward to welcoming you back in the near future! Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my favourite hotel that I stayed at during my trip in Japan. Modern large room with large bathroom and soft mattress with excellent bedding. Not claustrophobic and plenty of room to layout your luggage. The cleaning of the rooms are based on your request using magnetic signs you can post on your door.
4 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 13 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are happy to hear that you enjoyed your stay with us.Lots of your kindness and positive comments encourage us very much.We will continue our effort to provide the best service to all our guests.If there is any chance to visit Osaka, we are looking forward to welcoming you back to Cross Hotel Osaka again in the near future!Sincerely yours,Cross Hotel Osaka

8/10 – Goed

Caitlin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a room with three twin beds for two nights. Great location, clean, well appointed rooms, comfortable beds. A bit small with the third bed in there, but we were hardly in the room so it wasn’t a big deal.
2 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 13 mei 2024
Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your delightful review.We are glad to hear that you are satisfied with your recent stay. Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, cafes and a bunch of sightseeing spots, such as Osaka Castle, Universal Studio Japan and so on.If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Sincerely yours,Cross Hotel Osaka

8/10 – Goed

May Ann

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for shopping, restaurants and subway!
3 nachten verbleven in mei 2024
Reactie van Cross Hotel Osaka op 13 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are glad to hear that you are satisfied with your recent stay. Location is one of the attractive points of our hotel. Located in the heart of Osaka makes it very accessible from any transportation means, shopping street, sightseeing spot, etc. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Wei-Chi, Singapore

6 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 28 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are happy to hear that you enjoyed your stay with us. We will continue our effort to provide the best service to all our guests.If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We look forward to serving you again.Sincerely yours,Cross Hotel Osaka

8/10 – Goed

NGAR YING

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
房間燈光太黑, 有待改善 職員有善
2 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 9 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We appreciate your warm words about our staff.However, we apologize for the inconvenience about the room light.If we have a room renewal, we will refer to it in the future.Thank you again for your valuable feedback. We hope we will have another opportunity to see you at Cross Hotel Osaka!Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Sunil, Sydney

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One of the best hotel in Osaka.. just steps away from all the actions in Dotonbori.. Staff and service is excellent..Breakfast is probably one of the best, they had plenty of options for western and Japnese food..Rooms are big in sizes as compared to other hotels..highly recommmend this hotel for stay in Osaka..
3 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 7 mei 2024
Dear Valued Guest, Thank you very much for your recent stay with us and taking time to share your review.We are so delighted to have your wonderful comments and do appreciate you recommended our hotel to other travelers. Especially, your word, "One of the best hotel in Osaka" is a great encouragement for us.Once again, thank you for sharing your experience with us.If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again.Warm regards,Cross Hotel Osaka

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel right in the middle of osaka. Very close to all the shopping and food areas. A little bit of a walk to the closest station but no problem with that as it was all flat.
2 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 6 mei 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are glad to hear that you are satisfied with your recent stay. Location is one of the attractive points of our hotel.Located in the heart of Osaka makes it very accessible from any transportation means, shopping street, sightseeing spot, etc.If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again. Sincerely yours,Cross Hotel Osaka

8/10 – Goed

CHISATO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
良かった
1 nacht verbleven in april 2024
Reactie van クロスホテル大阪 op 6 mei 2024
親愛なるお客様この度はクロスホテル大阪にご宿泊いただき誠にありがとうございます。快適にお過ごしいただけたご様子をお伺いし大変嬉しく存じます。今後もお客様にご満足いただけるよう、スタッフ一同より一層の努力をして参ります。今後ともクロスホテル大阪をご愛顧賜りますようお願い申し上げます。お客様のまたのご来館をスタッフ一同心よりお待ちしております。クロスホテル大阪

10/10 – Uitstekend

Starla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is really clean, nice and well kept. Staff are nice but need to learn more English to accommodate tourists. I’m glad I purchased the dinner and breakfast with my booking accommodations as there are no restaurants close by. We enjoyed our experience with Japanese traditional dinner and breakfast. The food was good and the presentation is impeccable. Overall we enjoyed our stay and will recommend this place to others.
2 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 1 mei 2024
Dear Valued Guest,Thank you very much for your recent stay with us and taking time to share your review.We are so delighted to have your wonderful comments and do appreciate you recommended our hotel to other travelers.However, we apologize for the inconvenience caused by the lack of English support.All the staffs will make further efforts to improve their English skills and we will do our best more to make you comfortable in next time you stay with us. Thank you again for your valuable feedback.If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Abby

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
3 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 30 apr 2024
Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your perfect rating feedback.We always strive to deliver the best experience for our guests, so we are very pleased that you found our hotel great.We will continue our effort to provide the best service to all our guests.If there is any chance to visit Osaka, we are looking forward to welcoming you back to Cross Hotel Osaka again in the near future!Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Zachary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was amazing
3 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 30 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are glad to hear that you are satisfied with your recent stay. We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again. Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Cassandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was convenient and modern. Staff were always lovely and helpful.
3 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 29 apr 2024
Dear Valued Guest,Thank you very much for choosing us to stay at Cross Hotel Osaka and taking your time to give us your feedback.We are very honored to hear that you were satisfied with our location and service.Your positive feedback is much appreciated, and we will continue our effort to provide the best service to all our guests.If there is any chance to visit Osaka, we are looking forward to welcoming you back to Cross Hotel Osaka again in the near future! Sincerely yours,Cross Hotel Osaka

6/10 – Redelijk

lauren

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Personeel en service
The hotel is fine nothing super special about it. Our room faced the street on the 6th floor and it was extremely loud. There is construction going on overnight on the street outside for the next year and I woke up to sirens many times. Our friends stayed on a higher floor and weren’t as bothered.
1 nacht verbleven in april 2024
Reactie van Cross Hotel Osaka op 29 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We apologize for the noise disturbances you encountered. We will look into ways to enhance sound insulation to reduce any disturbances.Thank you again for your valuable and honest feedback.We sincerely hope to have the opportunity to welcome you back again with a further positive experience in your future stay.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Bryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great, however it was extremely noisy. The windows did not provide any sound barrier and you could hear everything outside as if you were outside
2 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 29 apr 2024
Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your perfect rating feedback.However, we apologize for any inconvenience caused by the noise from the street we are facing.It is difficult to update the room immediately, it might not be solved sooner but we will look into ways to enhance sound insulation to reduce any disturbances.Thank you again for your valuable feedback.If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a lovely hotel that is close to the nightlife area of Osaka. My only criticism is that we were flying late at night and there is nowhere for you to have a shower and change e.g a gym and the toilet available are downstairs and are small.
3 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 25 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are glad to hear that you are satisfied with our location.As you said, Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, sightseeing spots, and public transportations.Once again, thank you for sharing your experience with us.If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Eldinn

3 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 21 mei 2024
Dear Valued Guest,Thank you very much for your recent stay at Cross Hotel Osaka.We are very happy to hear that you enjoyed your stay with us.We will continue our effort to provide the best service to all our guests.Thank you very much for spending your precious time to share your experiences. If you have any chance to come back to Japan, we will gladly greet you in Cross Hotel Osaka again.We are looking forward to seeing you another time!Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Tina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect corner room looking over the Main Street. Great location right near Dotonburi. Staff were very helpful. Would definitely stay again.
3 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 25 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are delighted to hear that you were satisfied with our location and service.Your good comments are much appreciated and the word, "would definitely stay again" is a great encouragement for us. We hope to welcome you back in the near future!Sincerely yours,Cross Hotel Osaka

8/10 – Goed

Lan

Positief: Staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 25 apr 2024
Dear Valued Guest,Thank you very much for choosing us to stay at Cross Hotel Osaka.We are glad to hear that you are satisfied with your recent stay. We will continue to strive to provide the highest level of service to all of our guests.We are very much looking forward to welcoming you again in near future.Sincerely yours,Cross Hotel Osaka

6/10 – Redelijk

Thomas

Positief: Netheid, personeel en service
I stayed in a Superior Room facing the street. I can hear all kinds of noise during the night - the ambulance, music, car horning etc. It is hard to sleep for those who are sensitive to noise.
3 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 25 apr 2024
Dear Valued Guest,Thank you very much for choosing Cross Hotel Osaka and taking the time to share your feedback about your stay with us.We apologize for any inconvenience caused by the noise from the street we are facing.It is difficult to update the room immediately, it might not be solved sooner but we will look into ways to enhance sound insulation to reduce any disturbances.Thank you again for your valuable and honest feedback.We look forward to serving you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Cross hotel is a block away from the river in Dintonbori. It is walkable to many restaurants and six minutes to Namba Station. We were in the 14th floor and we had a beautiful view of the river and Don Quijote.
5 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 15 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are very happy to hear that you enjoyed your stay with us.Your positive feedback is much appreciated, and we will continue our effort to provide the best service to all our guests.Once again, thank you for sharing your experience with us.We are very much looking forward to welcoming you again soon!Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

ross

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in april 2024
Reactie van Cross Hotel Osaka op 15 apr 2024
Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your perfect rating feedback.We are pleased to hear that you were satisfied with the location of our hotel which is easy access to not only the "Glico Man sign” at Dotonbori but also wide variety of shops and restaurants.Location is one of the attractive points of our hotel.If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Shaun

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel good breakfast selection, location great for food, transport and the dotobori
5 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 15 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are delighted to hear that you are satisfied with our breakfast and the location.As you said, Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, sightseeing spots, and public transportations.If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Fiona

Reisde met partner
Positief: Voorzieningen
The staff was absolutely amazing. Everyone was so friendly and so helpful. Room was excellent and very clean. The perfect location in Dotonbori.
3 nachten verbleven in april 2024
Reactie van Cross Hotel Osaka op 11 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are very pleased to hear that you had a pleasant stay and that you have complimented our staff.Your positive feedback is much appreciated, and we will continue our effort to provide the best service to all our guests. We are very much looking forward to welcoming you again in near future. Sincerely yours,Cross Hotel Osaka

8/10 – Goed

Amber

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 7 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are glad to hear that you are satisfied with your recent stay. We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

8/10 – Goed

Anna

Reisde met familie
Great base for a visit to Osaka. I. A very busy area with lots of shops and restaurants close. Easy to access public transport. Nice hotel with good breakfast selection.
2 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 4 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are delighted to hear that you were satisfied with our location and the breakfast.Your positive feedback is much appreciated, and we will continue our effort to provide the best service to all our guests. If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 3 apr 2024
Dear Valued Guest,Thank you very much for your recent stay at Cross Hotel Osaka.We are very happy to hear that you enjoyed your stay with us.We will continue our effort to provide the best service to all our guests.Thank you very much for spending your precious time to share your experiences. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome location, friendly and helpful staff, afternoon evening free snack and drinks area. Breakfast ok, tends to get busy 8-9am, particularly strong for Japanese options but Western not quite as good, includes sausage, bacon, but not to my taste, however egg and toast were good. French toast available and good. You collect bath salts etc in reception and use in the excellent and well equipped en-suite bathroom. Overall will happily stay again, especially because of the location.
5 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 3 apr 2024
Dear Valued Guest,Thank you very much for having stayed at Cross Hotel Osaka and for taking the time to provide reviews.We are delighted to hear that you are satisfied with our location, service and lounge.However, we apologize that the breakfast did not meet your expectations.We will continue to brush up our breakfast menu to further satisfy our guests, and we hope you will visit us again next time.Thank you again for your valuable feedback. We hope to have you as our guest again soon.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Jonnalee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 3 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are glad to hear that you are satisfied with your recent stay. The entire staff will continue to make every effort to ensure that everyone has a pleasant stay.Once again, thank you for sharing your experience with us.If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Ophir

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is located in a prime location and has a super friendly staff.
2 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 1 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are delighted to hear that you are satisfied with our location and service.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again. Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Jessica, Katy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
3 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 1 apr 2024
Dear Valued Guest,Thank you very much for having stayed at Cross Hotel Osaka and for taking the time to provide reviews.It is a pleasure to read that you "Everything was great". Your positive feedback is much appreciated, and we will continue our effort to provide the best service to all our guests. Once again, thank you for sharing your experience with us.We look forward to serving you again.Warm regards, Cross Hotel Osaka

10/10 – Uitstekend

Shen Jin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really liked this place. Spacious room but you have to call to request for luggage stands. They have it, just ask. Staff were friendly and welcoming. The air system was a bit weird tho, either too cold or too hot. Even fan setting was cold. And its hard to control the temperature properly. No English channels except CNN. Shower for spacious. Amenities at lobby. Location is great! Loved how close it was to the Shinsaibashi shopping street and also Dotonburi. Short walk to Namba station. Note: there are construction works in the front of hotel now, so be sure to request a room not facing the front directly. Didnt hear any construction sounds though. Will definitely recommend and stay again!
3 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 1 apr 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are delighted that you are satisfied with our location, room size, service and bathroom.However, we apologize for the inconvenience caused by the air system.We will share your comments with our management team for future improvement. Thank you very much for your valuable feedback.If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel right in the heart of Dotonbori!
2 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 29 mrt 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are glad to hear that you are satisfied with our location.As you said, Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, sightseeing spots, and public transportations.If you have any chance to come to Japan, please stop by Cross Hotel Osaka.We are looking forward to seeing you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

Xiu Xian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was amazing. Right next to Dontonburi. They warned us about construction noise in advance but we didn't hear much of it while we were in our room. The rooms were much larger than the one we had in Tokyo so we were so happy. It was also conveniently located between 2 train stations. We did do laundry while we stayed there. Coin laundry is a 4 minute walk and 24 hours. Hotel also has luggage shipping service available. I would stay there again. Price was great. Location was great. Staff was nice. Couldn't ask for more
Reactie van Cross Hotel Osaka op 28 mrt 2024
Dear Valued Guest,Thank you very much for your recent stay with us and taking time to share your review. We would also like to thank you from the bottom of our hearts for the many warm compliments you have expressed to us.Your positive feedback is much appreciated, and we will continue our effort to provide the best service to all our guests.Once again, thank you for sharing your experience with us.We are looking forward to welcoming you back to Cross Hotel Osaka in the near future! Sincerely yours,Cross Hotel Osaka

8/10 – Goed

asghar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is located in a very plush, central and convenient location however being along the main road there is car, motorcycle and other noised during the night.
4 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 28 mrt 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are glad to hear that you are satisfied with our location.However, we apologize for the noise from the street we are facing.If you have another opportunity, we will do our best to make your next stay more comfortable.Thank you again for your valuable feedback.We look forward to serving you again.Sincerely yours,Cross Hotel Osaka

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff giving great services.
2 nachten verbleven in maart 2024
Reactie van Cross Hotel Osaka op 28 mrt 2024
Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are very glad to hear that you are satisfied by our staff and the quality of our service.Your positive feedback is much appreciated, and we will continue our effort to provide the best service to all our guests. We are very much looking forward to welcoming you again in near future.Sincerely yours,Cross Hotel Osaka