4/10 Médiocre
Shirley O.
21 juil. 2024
Les points forts : Propreté
Disappointed
Overall, check-in and location was good. First issue it is not suitable to have family or friends come to visit as they have to be on the list. The unit would not let them through Security. Second primary Bathroom toilet does not flush you have to hold the handle down and then it still doesn’t go down completely. Third issue the pool was never cleaned and no one showed up as it says in the notes that a pool person would come to clean. Last and most significant issue, The air conditioned stopped working on the second day of check-in didn’t think much of it because we were gone all day and thought it would eventually cool down but when we came back in the evening, it was set to 72 but the home was 80 degrees. Messaged management in the morning and they did not respond until 10:37 PM to let us know that they were trying to get someone to come out and look at the air condition, the next day was our check out so it didn’t matter to us. We had to go out and purchase personal fans and have the children sleep downstairs on the floor with the fans running Due to not having enough fans for each room. We booked this location last minute to get some rest and relaxation but it turned out horrible to have be in Florida and pay this amount of money for a place not to have a working air conditioning in 90 degree weather. Made me think twice at ever staying in a VRBO again.
Shirley O.
Séjour de 4 nuits en juillet 2024