8/10 Bien
Tracee S.
22 juil. 2025
Les points forts : Propreté
We just spent a week at your gorgeous home. It's huge and looked amazing, perfect for our group of 18. Bedrooms were great, beds comfy, and the kitchen was super stocked – a huge plus. Parking for 7 cars was handy. The private pool was small, but the community pool was a nice option.Your staff was so quick to fix things like molded shower curtains, a broken fan, worn pans, a pool door lock, clogged sinks, and a backed-up tub. Their quick action was awesome, but we think more pre-checks could prevent these issues!The grill was dirty, so we couldn't use it. A quick clean-up before guests arrive would be great. Also, some bedrooms lacked dressers, guests had to live out of their suitcases, and upstairs Wi-Fi was flaky. Maybe some Wi-Fi extenders or an upgrade?Lastly, we got two different check-out guides, which was confusing. One clear guide would be much smoother!Our Thought for the Owners: We honestly think more regular, hands-on checks before guests arrive would be super helpful. This way, you can catch and fix little things, ensure everything's spotless, and guarantee smooth operations. One consistent set of instructions would also be a huge win.
Tracee S.
Séjour de 7 nuits en juillet 2025