2 buitenzwembaden, een verwarmd zwembad en parasols bij het zwembad

Beoordelingen van Lake Buena Vista Resort Village & Spa

4 out of 5
Lake Buena Vista Resort Village & Spa
8113 Resort Village Drive, Orlando, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 3492 van 7237 beoordelingen" "
Gastenscore: 8 - Goed. 2110 van 7237 beoordelingen" "
Gastenscore: 6 - Redelijk. 941 van 7237 beoordelingen" "
Gastenscore: 4 - Matig. 420 van 7237 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 274 van 7237 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

M

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Een mooi groot appartement, alleen jammer van de bouw die erlangs was en s,morgens om 07:00 begon met een hoop herrie.
18 nachten verbleven in augustus 2023
Reactie van K. Smith, Assistant General Manager op 25 aug 2023
Gracias.

10/10 – Uitstekend

Christian Bernhard Jakob

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Best place ever to start the vacation with. The room itself had more than enough space with all the necessary accomodations in it. Very clean as well. If it wasn't already fully booked we would have stayed here the last couple of days, of our 3 weeks visit to Florida, as well. The rooms we will stay in after this resort will only be less of quality.
6 nachten verbleven in juli 2023
Reactie van Lake Buena Vista Resort Customer Experience Team op 28 jul 2023
Thank you very much for your feedback, it is extremely valuable to us. I am glad to read you had a great stay. We are looking forward to your next visit. Regards,

6/10 – Redelijk

Arun

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
De appartementen zijn ruim en liggen op een centraal punt. Dichtbij restaurants en outlet centers. Helaas zijn de appartementen erg verouderd, inclusief de inrichting. De prijs is aan de hoge kant.
3 nachten verbleven in augustus 2022
Reactie van Ken Smith, Assistant General Manager op 12 aug 2022
Tusind tak for den fantastiske feedback. Vi håber at se dig igen.

8/10 – Goed

Geverifieerde reiziger

9 nachten verbleven in november 2019
Reactie van Guest Care Coordinator op 30 nov 2019
Thank you for your review!

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in augustus 2019
Reactie van Lisa - Guest Care Coordinator op 9 aug 2019
Dear Guest Thank you so much for your 5-star rating! It was our absolute pleasure to have you stay with us and we hope to host you again soon. Sincerely Lisa - Guest Care Coordinator

10/10 – Uitstekend

Robert, Den Haag

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top locatie, een aanrader. Kom hier regelmatig en steeds weer een super verblijf. Mooi zwembad, mooie ruime kamers restaurant en een tikibar. Goed bereikbaar, en een goede plek voor winkelen en de bekende parken zijn dichtbij (Disney en Universal) inclusief vervoer naar de parken. Kom hier snel weer terug!
6 nachten verbleven in september 2018
Reactie van Lisa - Customer Care Coordinator op 31 okt 2018
Good Afternoon Robert Thank you so much for rating us 5 out of 5! We love our repeat guests and are so honored you chose us for your vacation experience. We couldn't be more pleased to know you found all of our staff helpful and that they made your stay more comfortable. We are so pleased you enjoyed your vacation with us and look forward to welcoming you back again soon! Sincerely Lisa - Customer Care Coordinator

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top locatie!
Goede loacatie dicht bij Disney en de andere parken. Mooie kamers, ruim netjes en comfortabel. Heeft een mooi zwembad met een top terras om te genieten van de zon. En de Tiki bar maakt het compleet.
9 nachten verbleven in mei 2018
Reactie van Laura op 25 mei 2018
We are thrilled you enjoyed your stay. Thanks for taking the time to review us!

6/10 – Redelijk

Douglas, Friesland

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Goede locatie, dichtbij Orlando en parken
Ruime appartementen maar gedateerd! Kamers niet goed schoon, medicijnen van andere gasten onder het bed, haarkrullers van andere gasten onder de bank. De gratis WIFI is slecht en meestal is er geen contact mee te krijgen. Diverse keren niet in de kamer kunnen komen omdat de keycards niet werkten.
Reactie van Guest Relations op 28 okt 2015
Thank you for taking the time to review your recent stay. We can assure you that these incidents are far below the standards we adhere to. We have passed along your feedback to the appropriate departments and resolved each item.

10/10 – Uitstekend

Ariel, NL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel.
Het hotel is uitstekend gelegen t.o.v. de populaire attractieparken. Er rijden shuttles naar de attractieparken. Hele mooie familiesuite voor 8 personen, voorzien van alle comfort. Mooi zwembad. Service was goed. Restaurants, supermarkten en outlets op korte afstand.

8/10 – Goed

laurens, aerdenhout

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Prima, ook met jonge kinderen
Prima appartement-hotel, centraal gelegen tussen outlets en pretparken. Het 2e Harry-Potterland is sinds 8 juli geopend en biedt het nieuwste van het nieuwste binnen Universal amusements parks, koop een dagpas voor zowel Universal studios als voor de Universal Islands of Adventure of een meerdaagse pas en reis tussen de parken in de Hogwarts Express. Begin de dag wel vroeg, de parken zijn zeer populair. Gebruik ook tijdens de dag(en) de Universal app die je op de hoogte houdt van de wachttijden. Met kleine kinderen; wissel amusement of strand af met de outlets.

10/10 – Uitstekend

Alsian

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Warm reception. They have a convenience store we grabbed a few missing items. I felt safe walking around.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Shari, Hollis

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
I love the resort it offers a variety of rooms for whatever you need. The rooms are a little outdated and some of the items in room were broken or didnt work but its close to everything
8 nachten verbleven in mei 2024

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Spacious rooms, friendly, restaurants walking distance, free transportation to Disney parks, & cool pirate ship pool area.
8 nachten verbleven in mei 2024

10/10 – Uitstekend

Alaa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice place, clean and quite
4 nachten verbleven in mei 2024

4/10 – Matig

Barry

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Mattresses were awful. Couch had broken springs. Only 4 wash cloths were given for 4 people staying 5 nights. The place is really dated.
5 nachten verbleven in mei 2024

8/10 – Goed

Carina

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Shower water was not warm
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Jonathan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Will be back again
2 nachten verbleven in mei 2024
Reactie van TK op 26 mei 2024
Thank you for the review. We are glad you enjoyed your stay and look forward to seeing you soon.

8/10 – Goed

linda, coalmont

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet, clean and convenient. The room on was spacious and accommodated 7 easily. My only dislike was the blinds in the bedroom aren’t sufficient in keeping the light out at night and it was impossible to sleep late. However we enjoyed our stay.
6 nachten verbleven in mei 2024

10/10 – Uitstekend

Marco, Salt Lake City

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It's a great place for family. Kids love it. The environment at the pool was happy with music.
5 nachten verbleven in mei 2024
Reactie van TK op 26 mei 2024
Thank you for your review. We are so glad you enjoyed your stay.

8/10 – Goed

Peter

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024

8/10 – Goed

Vishand

Room needs some upgrading. Toaster was defect and furnace was old.
4 nachten verbleven in mei 2024
Reactie van TK op 26 mei 2024
Thank you for letting us know, so that we may correct the situation.

10/10 – Uitstekend

Tamika

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property was everything all in one 🤗
2 nachten verbleven in mei 2024
Reactie van TK op 26 mei 2024
Thank you for your review. We are so glad you enjoyed your stay.

6/10 – Redelijk

Yuet Ngor Mandy

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Called on our room phone by 2 different personnel from the Concierge just to sell their products as early as 0845 a.m. in 2 early mornings while everyone was still asleep 💤 after a late night flight & a long day @Disney Parks!!! That’s totally disturbing, annoying & unacceptable.
5 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 23 mei 2024
First and foremost, I hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.

8/10 – Goed

Gillyan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice location. Spacious.
5 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 23 mei 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,

10/10 – Uitstekend

satnarine

Reisde met familie
Positief: Netheid, voorzieningen
Nice place. Nice location
4 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 22 mei 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,

6/10 – Redelijk

Brock R

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Pros- great pool for kids with a water slide through a pirate ship. Cons- rooms are very outdated. The cleaning chemicals they use are very strong. The hallway smell very musty. Need options at each building to buy beverages or snacks versus go all the way to the one place they have in one of the buildings. Was told to guest services after I check in for a gift but waited 15mins no one was there so I left.
2 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 22 mei 2024
First and foremost, I hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.

8/10 – Goed

Chelsea

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 23 mei 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,

6/10 – Redelijk

Ivet

Reisde met familie en kleine kinderen
Rooms could use a facelift and hair was left in the showers and jetted tubs
5 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 22 mei 2024
First and foremost, I hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.

8/10 – Goed

Nicole

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pool was nice, which is where we spent most of our time. It was not too busy, even when it was ... lots of longers and towels. We never felt crowded.
4 nachten verbleven in mei 2024
Reactie van Catalina A op 21 mei 2024
Dear Nicole,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our pool area and that you found it relaxing and not too crowded. Providing a comfortable and enjoyable environment for our guests is important to us, and we're glad we could meet your expectations. We hope you had a wonderful stay overall and look forward to welcoming you back in the future.Best regards,

10/10 – Uitstekend

Temeka

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Catalina A op 21 mei 2024
Thank you for taking the time to share your experience. We're thrilled to hear that you had a wonderful time at our resort. We hope to have the pleasure of hosting you again in the future!

10/10 – Uitstekend

markjoseph

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing
1 nacht verbleven in mei 2024
Reactie van Catalina A op 21 mei 2024
Thank you for your 5-star review! We're thrilled to hear that you had a fantastic experience at our resort. We look forward to welcoming you back soon!

4/10 – Matig

Amy

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
Pirate ship water slide but only for 48 inches and up. Strict policy
2 nachten verbleven in mei 2024
Reactie van Catalina A op 21 mei 2024
Dear Amy,Thank you for sharing your feedback regarding our pirate ship water slide. We're sorry to hear that the height restriction impacted your experience. We strive to ensure the safety of all our guests, which is why we have this policy in place. We appreciate your understanding and hope you were able to enjoy other aspects of your stay. If there's anything else you'd like to share or if there's anything we can do to improve, please let us know.

10/10 – Uitstekend

Nerileyvi

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Servicio y atención al cliente excelente
2 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 20 mei 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,

10/10 – Uitstekend

Dakota

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very good place to stay
3 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 20 mei 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,

10/10 – Uitstekend

Zurab

Positief: Netheid
4 nachten verbleven in mei 2024
Reactie van Catalina A op 21 mei 2024
Thank you for your 5-star review! We're thrilled to hear that you had a fantastic experience at our resort. We look forward to welcoming you back soon!

10/10 – Uitstekend

Ryan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
By far most convenient and accommodating place I have ever stayed in Orlando area. Everything is close by and the property itself is excellent for kids and families. I would highly recommend to anyone and will definitely stay there again.
3 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 20 mei 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,

10/10 – Uitstekend

FRANCIS

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 20 mei 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,

8/10 – Goed

Ramon

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Only one of the three keys worked. Dryer is not work properly.
4 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 20 mei 2024
First and foremost, We hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team. We are looking forward to your next visit.

10/10 – Uitstekend

Jerry McGee

Positief: Netheid, staat van de accommodatie en faciliteiten
We love the fact that the hotel was in a good place as far as restaurants and things to do for the family and the kids
1 nacht verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 20 mei 2024
Thank you very much for staying with us; your feedback is extremely valuable to us. We are looking forward to your next visit. Best Regards,

6/10 – Redelijk

lindsay

Ants in the room
2 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 20 mei 2024
First and foremost, We hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.

10/10 – Uitstekend

Ericberto

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Very nice property and clean
3 nachten verbleven in mei 2024
Reactie van TK op 19 mei 2024
Thank you for the review. We are glad you enjoyed your stay.

10/10 – Uitstekend

Nicolle

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in the 3 bedroom 3 bathroom suite and it was great. Plenty room for 7 people. The room had a washer and dryer, 2 jacuzzi tubs, a fully stocked kitchen. The hotel is older but very well maintained and 10 mins from the parks. Would definitely stay here again.
4 nachten verbleven in mei 2024
Reactie van TK op 19 mei 2024
Thank you for your feedback we are glad you enjoyed your stay.

6/10 – Redelijk

Kendell

The room was a good size for the party we had however it was old and run down. It didnt feel extremly clean, it wasnt dirty but due to it being run down it felt dirty. We got a two bedroom for 5 guests but there wasnt enough towels provided to accomodate all of us. Front deak did bring more up after we asked which was nice but strange they didnt have it ready for the amount of guests the room was made to accomodate. The complimentary shuttle to the disney/universal parks was not convenient to us. The times they have to reserve get you to the parks after it opens and the last shuttle of the night is up to an hour or two before the parks close. The ahuttles also only have specific parks it will drop/pick you up from. So one of the latest shuttles only picked you up from Epcot which seemed like a pain if you were at magic kingdom until close. I understand not everyone stays open until close at the parks but they should give the option for the people who want to. We were with a group of 8 and no one used the shuttle due to the times offered. Parking lot was good and free which was nice since we rented a car to get to and from parks. The pool was a good size and heated. This is a good hotel for the location to the parks since it is close and very easy to drive to the parks. The uber cost about 12 to 15 bucks one way so it is reasonable. There is very limited food around the hotel in walking distance.
9 nachten verbleven in maart 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 17 mei 2024
First and foremost, I hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.

8/10 – Goed

jennifer

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice pool, limited shuttle service to magic kingdom
3 nachten verbleven in mei 2024
Reactie van Catalina A op 17 mei 2024
Dear Jennifer,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our pool area during your stay. We appreciate your note about the limited shuttle service to Magic Kingdom and will take this into consideration for future improvements. We hope you had a magical time overall and look forward to welcoming you back for another visit soon!Best regards,

10/10 – Uitstekend

Angela, Edinburg

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location was perfect. I was in the middle of Disney parks and Universal studios. There was shopping centers nearby. Our room was close to the pool. Parking was available and free shuttle to most parks. I enjoyed the stay.
5 nachten verbleven in maart 2024
Reactie van Catalina A op 16 mei 2024
Dear Angela,Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled to hear that our convenient location made your visit to the Disney parks and Universal Studios even more enjoyable. It's wonderful to know that you found the nearby shopping centers convenient and that you appreciated our close proximity to the pool. We're delighted that our complimentary shuttle service and free parking added to the convenience of your stay.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best regards,

8/10 – Goed

Tim

Reisde met familie
The property was very accommodating unfortunately, our room had a few hiccups with refrigerator, leaking water, bathroom, water, running, bathtub, continuous, running, looking for coffee filters staff was unresponsive
2 nachten verbleven in mei 2024
Reactie van Catalina A op 16 mei 2024
Dear Tim,Thank you for taking the time to share your feedback regarding your recent stay. We're glad to hear that you found our property accommodating, but we apologize for the hiccups you experienced in your room. It's disappointing to learn about the issues with the refrigerator, leaking water, and bathroom fixtures. Please know that we take your concerns seriously, and we'll address these matters promptly with our maintenance team to prevent any recurrence.We're sorry to hear that you had difficulty in locating coffee filters and that our staff was unresponsive to your needs. We strive to provide excellent service, and we regret any lapses in communication that occurred during your stay.We appreciate your valuable feedback, and we hope to have the opportunity to exceed your expectations on a future visit.Warm regards,

10/10 – Uitstekend

Takeyah

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was q beautiful spacious clean environment
4 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 15 mei 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,

2/10 – Ontzettend slecht

Maribeth, Plymouth

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
BLACK MOLD in the master shower, and when we complained, they did nothing to clean it! The furniture was really beat up and uncomfortable, the jet tub in the room randomly turned on when we did not touch them. AND they are not responding to my request for money back after I checked out early because it was too gross for me.
5 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 15 mei 2024
First and foremost, We hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. I am sorry to read that you were disappointed during your stay. Your comments and concerns will be addressed with our management team.

8/10 – Goed

Karol

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great for kids
3 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 15 mei 2024
Thank you very much for your review; your feedback is extremely valuable to us; I am pleased to read that you had enjoyed your stay. We are looking forward to your next visit. Best regards,

4/10 – Matig

Brenda

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
En area de lanoisina jo hay musuca y pocas cosas para comer la lisina tiene el agua demasiado fria y fuera delnarea de la pizina esta todo sucio nececita pintura
2 nachten verbleven in mei 2024
Reactie van Lake Buena Vista Resort Guest Services Team op 14 mei 2024
First and foremost, I hope this email finds you well. Thank you very much for your review; your feedback is extremely valuable as it helps us improve. Your comments and concerns will be share with our management team.