We stayed 23 days in this hotel (5 people). Housekeeping horrible. In this period they never cleaned the toilets, tables, didn't use the vacuum cleaner, didn't make the beds for 6 days. After I called, they didn't call me back. Furthermore the pool was full of high school basketball players for 8 days in a row. No security or lifeguard present? It was a complete zoo and unsafe to use........When I went down to the reception, I got a fake smile and a sorry, but they didn't take me serious and didn't do anything about it. My kids were not able to swim for 8 days. Lots of people were complaining and didn't use the pool during this period. The location is good and the three bedroom apartment is big enough, but for the money you pay, there are lots of other and better options.