The staff can speak English and are very helpful. We enjoyed the hot spring bath in our own room. More privacy and you can adjust the temperature to suit you. Parking available on-site.
Fantastic view from inroom Onsen if you prefer private onsen. Food is good at hotelâs restaurant. Bar is great place to chill with a great view. Architecture of hotel is amazing.
We arrived later in the day, initially my partner and I were taken aback by how beautiful the hotel was being lit up and its architectural structure. Aside from the smell due to the sulfur of the onsens everywhere itâs a wonderful hotel, location, and staff. Highly recommend for a night or two to unwind.
Property was a bit difficult to get to and in a location not near other attractions (except for the beppu ropeway area).
The hotel itself was excellent. The concept was unique and the rooms were great. It was fun discovering and enjoying all the artwork hidden throughout the hotel grounds.
Breakfast and dinner options were both diverse and delicious. High quality and great service.
Enjoyed a relaxing stay and made the most of the personal onsen (hot springs tub) attached to our room. The room was spacious with a great view and comfortable bed and pillows. The staff were all very friendly and accommodating. I recommend getting the âhalf boardâ meal plan so you can enjoy breakfast and dinner at hotel, especially as itâs far from town and the food is quite good. Highly recommend!
The cleanliness can be better. The toilet is very dusty ( you can see the thick dust on the door latch) as well as the aircon. Overall experience was okay except for the cleanliness.
Very outstanding architectural design hotel. It stands on a hill but a bit far from the public transportation. Thanks to the offering of shuttle services to and fro the jr station. However it's only limited to a few seats and a few times a day and also need advance booking.
This is the only drawback.
Because of the difficulty of transportation, we are also restricted to dine in the hotel restaurant.
Other than that we love the atmosphere of the hotel and the private in room onsen bath. Very nice experience.