I booked online, the pictures looked nice, showed a pool and hot tub, very nice. Also showed a nice, full breakfast area with muti food choices. When we got to our room, carpet had stains on it, beds did look clean. Refrigerator freezer so full of ice, I could not store anything in it. Bathroom clean but only 2 bath towels, 1 hand towel and no washcloths. Upon looking for the pool area, found it locked, and pool empty and very dirty looking. Same for hot tub. Ice machine located in this area had "out of order sign" on it. In the morning, all for breakfast was dry cereal in dispensers, a pitcher of unknown milk type on the counter-no fridge, coffee and hot water, bread for toast. Disappointing. We had to go out and eat before heading on the road.