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Beoordelingen van Holiday Inn Express Hotel & Suites Ocean City, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Ocean City, an IHG Hotel
12601 Coastal Hwy, Ocean City, MD

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 543 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 320 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 87 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1002 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mauricio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy bueno el hotel lo recomiendo 😃👍
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Irisenia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean breakfast was great . Great staff
1 nacht verbleven in mei 2024
Reactie van Gsm op 25 mei 2024
Irisenia, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

LaVonda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
2 nachten verbleven in mei 2024
Reactie van Gsm op 21 mei 2024
Lavonda, Thank you for your review and your kind words. We're pleased to hear that you enjoyed your stay with us. we look forward to your next visit.

10/10 – Uitstekend

Andres

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Gsm op 21 mei 2024
Andres, Thank you for your feedback, we look forward to your next visit.

10/10 – Uitstekend

Allen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second stay there. Had a very nice time.
2 nachten verbleven in mei 2024
Reactie van Gsm op 12 mei 2024
Allen, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness, quiet, and a top notch staff they were all wonderful!
2 nachten verbleven in april 2024
Reactie van Gsm op 12 mei 2024
Karen, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Johnny I

Positief: Netheid, voorzieningen
Cleanliness front Desk mannerisms location
1 nacht verbleven in april 2024
Reactie van Gsm op 29 apr 2024
Johnny, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Kelley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was fabulous and so welcoming. Location is great and the hotel is clean and easy to access. Great stay!
1 nacht verbleven in april 2024
Reactie van Gsm op 13 apr 2024
Kelley, Thank you for your review and your kind words. We're pleased to hear that you enjoyed your stay with us. we look forward to your next visit.

10/10 – Uitstekend

alexandre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Gsm op 5 apr 2024
Thank you Alexandre for your feedback. We look forward to your next visit.

10/10 – Uitstekend

Ray

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Like the pool and location
1 nacht verbleven in maart 2024
Reactie van Gsm op 2 apr 2024
Ray, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

8/10 – Goed

Margaret

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The property was clean and the staff was helpful
3 nachten verbleven in maart 2024
Reactie van Gsm op 2 apr 2024
Thank you Margaret for your recent feedback! We are so happy to hear that everything went well. We look forward to your next visit here.

6/10 – Redelijk

La-Toya

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast wasn't the best in terms of options. Room were satisfactory, but noise level was not. Overall an ok stay.
2 nachten verbleven in maart 2024
Reactie van Gsm op 29 mrt 2024
La-Toya, Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Rick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was exactly what I needed and where it was, too.
1 nacht verbleven in maart 2024
Reactie van Gsm op 29 mrt 2024
Rick, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

George

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here is amazing! Darlene the cleaning lady is super friendly and does a superb job. Jaymie the lady at the front desk is also super friendly and even remembered us from 5 months ago! Keke is another super friendly front desk lady and more! The free breakfast is great! If you leave hungry, its your own fault! I wish we would gotten the name of the lady working the kitchen. She was on top of everything! Super friendly and nice too! The hotel is great but the employees keep us coming back!
4 nachten verbleven in maart 2024
Reactie van Gsm op 29 mrt 2024
George, Thank you for sharing your positive experience and for your kind words regarding our staff. We're pleased to hear you enjoyed your stay with us, we look forward to your next visit

10/10 – Uitstekend

Stephen C.

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon our arrival we received a warm and friendly greeting from the ladies at the front desk.They promptly provided pertinent information about the facility. The entire facility and specifically our room were very clean and well maintained. The staff managing the continental breakfast were very responsive and continued to keep an adequate supply of warm and fresh food available. We were very please with every aspect of our stay and would certainly stay here in the future. Highly recommend.
3 nachten verbleven in maart 2024
Reactie van Gsm op 26 mrt 2024
Thank you for sharing your positive experience and for your kind words regarding our staff. We're pleased to hear you enjoyed your stay with us, we look forward to your next visit.

10/10 – Uitstekend

bonna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love our stay! Staff are friendly and they always make sure you have fresh towels and the room is clean everyday, easy parking and accessible to restaurants and food
3 nachten verbleven in maart 2024
Reactie van Gsm op 22 mrt 2024
Bonna, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Misty, Richlands

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly
2 nachten verbleven in maart 2024
Reactie van Gsm op 19 mrt 2024
Misty, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Theresa

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location, great rate, everything you need and a comfortable, clean room
1 nacht verbleven in maart 2024
Reactie van Gsm op 8 mrt 2024
Theresa, we're pleased to hear that you had a wonderful experience at our establishment. We take great pride in providing exceptional service. We look forward to your next visit.

10/10 – Uitstekend

Roger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was close to the rec center which is why we were there. Very convenient and clean.
1 nacht verbleven in maart 2024
Reactie van Gsm op 5 mrt 2024
Roger, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved this hotel! Clean, and close to everything!
1 nacht verbleven in februari 2024
Reactie van Gsm op 3 mrt 2024
Amy, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

TYISHA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was fast
1 nacht verbleven in februari 2024
Reactie van Gsm op 26 feb 2024
Tyisha, we're pleased to hear that you had a wonderful experience at our establishment. We take great pride in providing exceptional service. We look forward to your next visit.

10/10 – Uitstekend

Kristen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay!
We stayed for a futsal tournament at the rec center. His hotel was the perfect location. Plus, it was affordable, clean, and the staff was lovely.
2 nachten verbleven in februari 2024
Reactie van Gsm op 12 feb 2024
Kristen, we're pleased to hear that you had a wonderful experience at our establishment. We take great pride in providing exceptional service. We look forward to your next visit.

10/10 – Uitstekend

Susann

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in februari 2024
Reactie van Gsm op 12 feb 2024
Susan, Thank you for your feedback. We look forward to your next visit.

10/10 – Uitstekend

Luisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is amazing
1 nacht verbleven in februari 2024
Reactie van Gsm op 26 feb 2024
Luisa, we're pleased to hear that you had a wonderful experience at our establishment. We take great pride in providing exceptional service. We look forward to your next visit.

8/10 – Goed

Adolfo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buen lugar
1 nacht verbleven in februari 2024
Reactie van Gsm op 9 feb 2024
Adolfo, we're pleased to hear that you had a wonderful experience at our establishment. We take great pride in providing exceptional service. We look forward to your next visit.

10/10 – Uitstekend

Dwayne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean, great breakfast!
Staff was courteous, room was clean, water was hot, breakfast was great. What more do you want?
1 nacht verbleven in februari 2024
Reactie van Gsm op 5 feb 2024
Dwayne, we're pleased to hear that you had a wonderful experience at our establishment. We take great pride in providing exceptional service. We look forward to your next visit.

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Gsm op 6 feb 2024
Sharon, Thank you for your feedback. We look forward to your next visit.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and friendly, great complimentary breakfast!
2 nachten verbleven in januari 2024
Reactie van Gsm op 19 jan 2024
Joseph, we're pleased to hear that you had a wonderful experience at our establishment. We take great pride in providing exceptional service. We look forward to your next visit.

10/10 – Uitstekend

Jennifer

2 nachten verbleven in december 2023
Reactie van Gsm op 5 feb 2024
Jennifer, Thank you for your feedback. We look forward to your next visit.

10/10 – Uitstekend

Steven, Altamont

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfectly located for our needs
1 nacht verbleven in december 2023
Reactie van Gsm op 19 jan 2024
Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Amanda

4 nachten verbleven in januari 2024
Reactie van Gsm op 19 jan 2024
Amanda, Thank you for your feedback. We look forward to your next visit.

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Gsm op 19 jan 2024
Laura, Thank you for your feedback. We look forward to your next visit.

10/10 – Uitstekend

Camila

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Gsm op 7 jan 2024
Camila, Thank you for your feedback. We look forward to your next visit.

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay vv
Very clean hotel. Great service and friendly staff. Great location. Definitely a keeper.
1 nacht verbleven in december 2023
Reactie van Gsm op 5 jan 2024
David, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Janet

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Gsm op 5 jan 2024
Janet, Thank you for your feedback. We look forward to your next visit.

10/10 – Uitstekend

Tina

3 nachten verbleven in december 2023
Reactie van Gsm op 5 jan 2024
Tina, Thank you for your feedback. We look forward to your next visit.

8/10 – Goed

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect place to stay for Winter Festival.
1 nacht verbleven in december 2023
Reactie van Gsm op 19 dec 2023
Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Gary

2 nachten verbleven in december 2023
Reactie van Gsm op 7 jan 2024
Thank you for your feedback. We look forward to your next visit.

10/10 – Uitstekend

Noelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Beautiful hotel! From the big Christmas Tree in front lobby to the welcoming staff, its a great plave to relax and unwind. It's also walking distance to Winterfest of Lights, which is why we originally decided to stay there. The only issue is some of the guests for lights will take up the parking, but the hotel staff apologized and parking wasn't as bad as we thought it would be.
2 nachten verbleven in december 2023
Reactie van Gsm op 19 dec 2023
Noelle, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Wonderful stay and staff. The bonus right near the Winterfest.
1 nacht verbleven in december 2023
Reactie van Gsm op 19 dec 2023
Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Mike

Reisde met familie
Positief: Personeel en service, comfort kamer
2 nachten verbleven in december 2023
Reactie van Gsm op 12 dec 2023
Thank you for your feedback. We look forward to your next visit.

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My only complaint would be coming back from dinner and not being able to find parking at the hotel during the winterfest hours.
2 nachten verbleven in december 2023
Reactie van Gsm op 12 dec 2023
Maria, please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Dave

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendy. Will stay again
3 nachten verbleven in november 2023
Reactie van Gsm op 12 dec 2023
Dave, Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

8/10 – Goed

janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Gsm op 12 dec 2023
Thank you for your feedback. We look forward to your next visit.

8/10 – Goed

Robyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing service
We were impressed with how clean everything was. The staff was incredibly helpful and friendly for our stay. We had an issue with the people in the room next door shouting at us for leaving our room in the morning (8am on a busy parade weekend). The front desk immediately took care of it and spoke to them.
2 nachten verbleven in december 2023
Reactie van Gsm op 12 dec 2023
Robyn. Thank you for your feedback, we're pleased to hear everything went well with your stay; we look forward to your next visit.

8/10 – Goed

Jason

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing that we really had a problem with was parking. We were there for the Christmas Light show at the park with our young kids (8yrs & 7month) and we had trouble parking at night due to no one enforcing you can only park at the hotel if your staying at the hotel. I mean the hotel doesn’t even have a parking pass to put up for there guest all they ask for is Make & Model of your car no pass no license plate number so there’s no way it can be enforced. Frustrating parking out in no man’s land with small kids when we are the paying customers.
2 nachten verbleven in november 2023
Reactie van Gsm op 12 dec 2023
Jason,please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

marie

2 nachten verbleven in november 2023
Reactie van Gsm op 19 dec 2023
Thank you for your feedback, We look forward to your next visit.

8/10 – Goed

Anthony

Reisde met familie
Very nice property.
1 nacht verbleven in november 2023
Reactie van Gsm op 18 nov 2023
Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Danielle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a two night mother/daughter trip. Everything was excellent from check-in to check-out. The friendly staff really made us feel welcome. I would definitely recommend and will be back again.
2 nachten verbleven in november 2023
Reactie van Gsm op 18 nov 2023
Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and continental breakfast was absolutely amazing. Very friendly staff. Could use larger waste cans. I would highly recommend this hotel to anyone.
3 nachten verbleven in november 2023
Reactie van Gsm op 17 nov 2023
Thank you for your feedback. We're pleased to hear everything went well with your stay; we look forward to your next visit.