Receptie

Beoordelingen van Park Plaza Nuremberg

Park Plaza Nuremberg
Bahnhofstraße 5, Nuremberg

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 581 van 854 beoordelingen" "
Gastenscore: 8 - Goed. 210 van 854 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 854 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 854 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 854 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Hein

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Praktisch en lekker hotel tegenover het hauptbahnhof. Ideaal voor een tussenstop op weg naar Bayreuth voor het festival daar.
1 nacht verbleven in juli 2023
Reactie van Park Plaza Nuremberg Team op 27 jul 2023
Dear Guest, Thank you for taking the time to share your experience with other travellers. We are extremely happy to read that you were completely satisfied with your stay with us and hopefully you will visit us again very soon.Kind regards,Park Plaza Nuremberg Team

4/10 – Matig

Paulus, Lelystad

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
geen restaurant in hotel. tentoostelloing in town, extra hoge prijzen. vriendelijk personeel.
3 nachten verbleven in maart 2023
Reactie van Park Plaza Nuremberg Team op 20 mrt 2023
Dear Guest,We appreciate you taking your time to share your feedback in regards to your recent stay with us. It is a pity that your stay was not 100% satisfactory. Please never hesitate to contact our team if you need anything, as they will always be very happy to help you. Our staff can give you tips on where to go for a good meal nearby. We would be delighted to welcome you back for another stay at the Park Plaza Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Hein

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideaal hotel naast het station & naast de historische binnenstad. Fijne, moderne kamers met prima airco.
1 nacht verbleven in augustus 2022
Reactie van Your Park Plaza Team op 23 aug 2022
Dear Sir or Madam, thank you for your Feedback. We are very happy you liked our hotel. We are looking forward to welcome you anytime back in Nuremberg. Yours faithfully,

8/10 – Goed

Johan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel voor een weekend
Net hotel, sauna in complex is betaald, parkeren kost €15 per dag tegenover het hotel bij trein station. Ontbijt was prima genoeg keus
1 nacht verbleven in juli 2021
Reactie van Park Plaza Nuremberg Management Team op 8 aug 2021
Dear Guest, Thank you for sharing your feedback related to your recent stay a tour Hotel. We are glad to see, according to your rating, that you had an overall pleasant stay with us, and we hope you could enjoy Nuremberg to its fullest on this occasion. We look forward to welcome you again. Kind regards,

10/10 – Uitstekend

Dennis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020
Reactie van PPNU op 25 sep 2020
Dear Guest, Thank you very much for the great review. We are delighted to know that you had such a memorable stay at our hotel. It would be our pleasure to welcome you again on your next visit to Nuremberg. Best regards, Park Plaza Nuremberg Management Team

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Positief: in het centrum, je stapt de deur uit en bent in hartje Neurenberg. Negatief : parkeren
2 nachten verbleven in december 2019
Reactie van Park Plaza Nuremberg Management Team op 24 jan 2020
Dear Guest, we appreciate you taking your time to share your impressions with us. We are happy to read that you enjoyed our convenient location and had a pleasant stay with us. We wanted to build an underground garage when renovating the hotel. Due to the long history of the building and the associated monument protection, this was unfortunately not possible. In order to offer our guests every comfort, we have a cooperation with the station car park and can therefore offer you the parking spaces at a reduced price. It would be a pleasure to get another opportunity to welcome you. Best regards, Park Plaza Nuremberg Management Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
1 nacht verbleven in september 2018
Reactie van Park Plaza Nuremberg Management Team op 26 okt 2018
Dear Guest, We appreciate you taking your time to share your feedback in regards to your recent stay with us. We are delighted to know that you had such a memorable stay at our hotel. It would be our pleasure to welcome you again on your next visit to Nuremberg. Best regards, Park Plaza Nuremberg Management Team

8/10 – Goed

Robin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business trip overnight
Reactie van Park Plaza Nuremberg Management Team op 4 apr 2018
Dear Guest, thank you for choosing Park Plaza Nuremberg for your stay and for taking the time to leave your impressions on our hotel. It is a pleasure to know that you enjoyed your stay with us and it would be an honor to welcome you again. Kind regards, Park Plaza Nuremberg Management Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel, dichtbij het centrum
Mooi hotel, 2 minuutjes loop van het centrum. De kamer en de badkamer waren heel klein maar comfortabel.
Reactie van Jacqueline Wolf op 19 jan 2017
Dear guest, Thank you ´for giving feedback for your stay in our hotel. It is nice to hear that you like our style and that you are happy with the location of our hotel. For your next stay we can also show you our other room categories, maybe there is a room which you like more and where you have more space as in your last room. Just contact the reception for other room types categories. We hope we see you again in Nuremberg. Kind regards Jacqueline Wolf Reception

8/10 – Goed

Roberto

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Localização é perfeita , quanto bom , cafe da manha bom , o chuveiro preciso ser melhorado
3 nachten verbleven in mei 2024
Reactie van Park Plaza Nuremberg Team op 17 mei 2024
Dear Guest,We appreciate you taking your time to share your feedback in regards to your recent stay with us. It makes us happy to see that you were so satisfied with the prime location, as well as the delicious breakfast. We will forward your comment to our technician and with the hope to get another opportunity to welcome you again, we are sending you our best regards.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Tracy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice property in a fantastic location. Walk with luggage from the train and walk to and through the thriving Altstadt to see its history.
1 nacht verbleven in mei 2024
Reactie van Park Plaza Nuremberg Team op 15 mei 2024
Dear Guest,We would like to thank you for taking the time to share your impressions of your visit with us. We are pleased that you felt very comfortable in our hotel and that you especially appreciated the fantastic location. We would be very pleased to see you again and to offer you another wonderful experience at the Park Plaza Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Debbie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location Several English speaking tv channels Easy access to public transportation
2 nachten verbleven in mei 2024
Reactie van Park Plaza Nuremberg Team op 6 mei 2024
Dear Guest,Thank you for taking the time to write us a review. We are very pleased that you enjoyed our good location and the nice service. We look forward to seeing you again.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Natalie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was very nice, the hotel was clean, and the location was convenient.
4 nachten verbleven in april 2024
Reactie van Park Plaza Nuremberg Team op 2 mei 2024
Dear Guest,Thank you for taking the time to leave us such a positive review. We are delighted to hear that you had a pleasant experience during your stay with us. It's wonderful to know that you found our staff to be very nice, our hotel clean, and our location convenient. Providing exceptional service and maintaining a clean and welcoming environment are among our top priorities, and we are pleased that we were able to meet your expectations in these areas. We hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is perfect.
3 nachten verbleven in april 2024
Reactie van Park Plaza Nuremberg Team op 24 apr 2024
Dear Guest,Thank you for taking the time to share your experience with other travellers. It is wonderful to know that you were satisfied with all aspects of your stay and that we managed to exceed your expectations. We would be very pleased if you would stay with us again.Kind regards,Park Plaza Nuremberg Team

8/10 – Goed

Bernd

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vip Status wurde nicht berücksichtigt und auch nicht erwähnt dass es einen gibt.
1 nacht verbleven in april 2024
Reactie van Park Plaza Nuremberg Team op 24 apr 2024
Sehr geehrter Gast,wir bedanken uns für Ihr Feedback und hoffen, dass Sie eine angenehme Zeit in Nürnberg verbracht haben. Es ist schade zu lesen, dass Sie nicht gänzlich mit Ihrem Besuch zufrieden waren. Bitte teilen Sie unserem Team beim Check-in stets mit, dass Sie einen VIP Status haben, denn es gibt manchmal System-Schwierigkeiten, die wir nicht beeinflussen können. Wir versuchen natürlich den Status zu berücksichtigen. Wir möchten uns für alle vor Ort entstandenen Unannehmlichkeiten auf diesem Weg entschuldigen und hoffen, dass Sie uns mit einem erneuten Aufenthalt die Gelegenheit geben werden, Sie komplett von unserem Haus zu überzeugen.Mit freundlichen GrüßenPark Plaza Nuremberg Team

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr nah am Altstadt und Bahnhof . Frühstück könnte besser sein .
1 nacht verbleven in april 2024
Reactie van Ihr Park Plaza Team op 11 apr 2024
Sehr geehrter Herr Mark, vielen Dank dafür, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir freuen uns, dass unsere Lage überzeugen konnte und Sie somit jede Ecke Nürnbergs leicht erreichen konnten. Sollten Sie wieder bei uns übernachten, zögern Sie bitte nicht, sich mit dem Frühstücksteam vor Ort in Verbindung zu setzen, da es gerne sein Bestes tun würde, um auf Ihre besonderen Ernährungswünsche einzugehen.Mit freundlichen Grüßen,

8/10 – Goed

Norbert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr zentrale, tolle Lage und schönes Hotel, aber keine 5, da kein Roggenbrot zum Frühstück, nur Brötchen. Parkplatz im Parkhaus gegenüber unklar, da nicht angeschrieben bei Einfahrt. Keine Ablage im Bad und Sauna leider nicht angeschaltet, wie zugesagt.
1 nacht verbleven in maart 2024
Reactie van Park Plaza Nuremberg Team op 9 apr 2024
Sehr geehrter Gast,herzlichen Dank für Ihren Aufenthalt in unserem Haus und auch dafür, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen. Wir freuen uns, dass Ihnen der Aufenthalt zugesagt hat und die Lage positiv in Erinnerung geblieben ist. Ihren Kommentar hinsichtlich des Frühstücks leiten wir an unseren F&B Manager weiter und es würde uns eine große Freude bereiten, wenn Sie uns treu bleiben und wir uns bald wiedersehen.Mit freundlichen GrüßenPark Plaza Nuremberg Team

10/10 – Uitstekend

OMAR

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel , bien conectado , trato agradable, muy recomendable
6 nachten verbleven in maart 2024
Reactie van Park Plaza Nuremberg Team op 5 apr 2024
Dear Guest,Thank you very much for taking the time to share your positive experiences with us. We are delighted that our hotel met your expectations and that you were satisfied with our good service, as well as the prime location of our establishment. We look forward to welcoming you again soon.Kind regards,Park Plaza Nuremberg Team

8/10 – Goed

Rhonda Wright

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
On a really busy road, and the 1st floor room overlooked the smoking area from the bar. Our room soon filled up with smoke. A lovely person from the front desk relocated us to a much less scenic and smaller room but much quieter. The bed was also quite firm, more than I would like.
3 nachten verbleven in maart 2024
Reactie van Park Plaza Nuremberg Team op 25 mrt 2024
Dear Guest,We appreciate you took the time to share your impressions about your recent experience at our hotel. It is nice to know that you were satisfied with your stay at the Park Plaza Nuremberg. We would also like to apologise for any inconvenience caused. Next time, please let us know your room preferences in advance so that we can fulfil your wishes. We hope you give us a new opportunity to improve your experience and make your next one more enjoyable.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Jean, Prevost

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bel hôtel. Service excellent. Déjeuner. Et l’hospitalité de Loulou ❤️
4 nachten verbleven in maart 2024
Reactie van Park Plaza Nuremberg Team op 25 mrt 2024
Dear Guest,We would like to personally thank you for the great review and for sharing your impressions with other travellers. We are happy to read that you mention our great team in a very positive way. It would be our pleasure to welcome you again on your next trip to Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Yukio, Madison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and clean room gym and other amenities are great
3 nachten verbleven in maart 2024
Reactie van Park Plaza Nuremberg Team op 25 mrt 2024
Dear Guest,We would like to personally thank you for the great review and for sharing your impressions with other travellers. We are proud that all your expectations have been met and that you loved the great location, the clean room and the gym. It would be wonderful to welcome you back on your next visit to Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Heinrich

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Freundliches und hilfsbereites Personal, Zimmer waren sehr sauber bei der Ankunft als auch am zweiten Tag nach der Reinigung. Es sollte morgens die Möglichkeit bestehen, nur eine Tasse Kaffee zu trinken und dafür nicht 25 € zu bezahlen.
2 nachten verbleven in maart 2024
Reactie van Park Plaza Nuremberg Team op 19 mrt 2024
Sehr geehrter Gast,herzlichen Dank für Ihre tolle Bewertung. Es ist herrlich zu wissen, dass Sie mit fast allen Aspekten Ihres Aufenthaltes sehr zufrieden waren. Ihre konstruktive Kritik leiten wir an die zuständige Abteilung weiter und hoffen, dass Sie unser Hotel in Zukunft erneut besuchen.Mit freundlichen GrüßenPark Plaza Nuremberg Team

10/10 – Uitstekend

Echelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is perfect for arriving by train. Perfect location for the train, hop on hop off bus and entrance to the old town is on the doorstep. Disappointed again as I did not receive any gold status perks
2 nachten verbleven in maart 2024
Reactie van Park Plaza Nuremberg Team op 13 mrt 2024
Dear Guest,Thank you for your kind words. We are more than happy to know you had an enjoyable and satisfying stay at our hotel. We would like to apologise for the inconvenience caused and with the hope to get another opportunity to welcome you again, we are sending you our best regards.Park Plaza Nuremberg Team

10/10 – Uitstekend

Neeraj

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice and luxurious hotel at a convenient location in Nurenberg. Walking distance from the old city and located right across the train station. The hotel is quite luxurious and the rooms are big and clean. Breakfast was also quite good and the bar are is nice to have a drink or two in the evening. Will stay there again if ever in Nurenberg
1 nacht verbleven in maart 2024
Reactie van Park Plaza Nuremberg Team op 12 mrt 2024
Dear Guest,Thank you for visiting us and for the very kind words in your review. It is so nice to read that you were so satisfied with the delicious breakfast, the clean and comfortable room and the great location, We are also pleased to read that you would like to come back. See you soon.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Walker, Tacoma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The employees went out of their way to make you feel at home and appreciated. I was extremely happy the way i was treated there Especially LuLu at breakfast
6 nachten verbleven in februari 2024
Reactie van Park Plaza Nuremberg Team op 29 feb 2024
Dear Guest,We would like to thank you for having taken the time to review your recent stay. We are always very happy to receive such reviews, because it lets us know that we are doing everything right to offer our guests a wonderful experience with us. It would be wonderful to see you again.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Ian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business trip
Nice hotel in a good location. Perfect for a business trip.
1 nacht verbleven in februari 2024
Reactie van Park Plaza Nuremberg Team op 27 feb 2024
Dear Guest,Thank you very much for your positive review of your stay with us and for taking the time to leave it. We are always very pleased to receive positive feedback from our guests. We would be very pleased to welcome you again.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Park Plaza Nuremberg Team op 16 feb 2024
Dear Guest,Thank you very much for your review. We are pleased to see that you had a great stay with us. We always strive to provide the highest level of service and a home-away-from-home environment for our guests; therefore, it makes us very happy to know that you enjoyed your stay with us. It would be our pleasure to welcome you back soon.Kind regards,Park Plaza Nuremberg Team

4/10 – Matig

Graeme

Negatief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Your Park Plaza Team op 9 feb 2024
Dear Sir or Madam, We would like to thank you for having taken the time to review your recent stay.Kind regards,

10/10 – Uitstekend

Luke

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in a good location.
2 nachten verbleven in januari 2024
Reactie van Your Park Plaza Team op 6 feb 2024
Dear Sir or Madam, Thank you for the perfect rating and for sharing your impressions with other travellers.Kind regards,

10/10 – Uitstekend

Hannah

1 nacht verbleven in februari 2024
Reactie van Your Park Plaza Team op 6 feb 2024
Dear Mrs. Hannah, Thank you for the perfect rating and for sharing your impressions with other travellers.Kind regards,

10/10 – Uitstekend

Chan IL

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
역에서 가깝고, 아침식사도 좋고, 사우나 시설이 훌륭하였습니다.
1 nacht verbleven in januari 2024
Reactie van Your Park Plaza Team op 6 feb 2024
Dear Sir or Madam, Thank you for sharing your experience with us and for having taken the time to rate your stay. Kind regards,

10/10 – Uitstekend

rommy

Zakenreiziger
Clean
3 nachten verbleven in januari 2024
Reactie van Your Park Plaza Team op 6 feb 2024
Dear Sir or Madam, We appreciate you having taken the time to review your recent stay at Park Plaza Hotel in Nuremberg. Kind regards,

10/10 – Uitstekend

Mª del Carmen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel muy bien ubicado, cómodo y limpio
1 nacht verbleven in januari 2024
Reactie van Your Park Plaza Team op 3 feb 2024
Dear Sir or Madam, We would like to personally thank you for the great review and for sharing your impressions with other travelers. Kind regards,

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Comfort kamer
4 nachten verbleven in januari 2024
Reactie van Park Plaza Nuremberg Team op 22 jan 2024
Dear Guest,Thank you for taking the time to rate our hotel. We are pleased that you had a pleasant stay overall and it would be great to see you again.Kind regards,Park Plaza Nuremberg Team

8/10 – Goed

Daniel

Zakenreiziger
Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Park Plaza Nuremberg Team op 22 jan 2024
Dear Guest,We would like to thank you for your feedback regarding your recent stay at the Park Plaza Nuremberg. It makes us happy to know your stay was satisfied and that we managed to meet your expectations. With the hope to get another opportunity to welcome you again, we are sending you our best regards.Park Plaza Nuremberg Team

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Park Plaza Nuremberg Team op 22 jan 2024
Dear Guest,Thank you for having chosen the Park Plaza Nuremberg and for sharing your impressions with us. It is nice to read that you had an overall enjoyable stay with us and we would be very happy to welcome you back.Best regards,Park Plaza Nuremberg Team

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Expected a Better One
We decided to pay higher price to this hotel for its location and “probable quality”. But the realization was not as expected. Bath was clean, the towels were not. Pillows and bed were ok. Quiet room but extremely small. In the room, complimentary water was drunk by someone (bottle was opened), so I couldn’t drink it. If you bring your shirts to wear for business meetings, you need to bring your iron board with you. The small and useless board in the room can be used only for baby clothes. When I asked receptionist, he said he cannot do anything, except redirecting me to laundry service. I visited Nuremberg more than 6+ times, this was not the best even we paid highest rates.
3 nachten verbleven in januari 2024
Reactie van Park Plaza Nuremberg Team op 22 jan 2024
Dear Guest,We appreciate you having taken the time to review your recent stay at our hotel. It is a pity that you were not satisfied with your stay. We would like to apologise for the inconvenience described, as it does not meet our standards. Please always contact our reception team if you need anything, as they will always be happy to help you. We will also forward your feedback to the relevant department and apologise for any inconvenience caused. We sincerely hope that you will reconsider visiting us again so that we can give you the exceptional experience that you should have received on your first visit. Best regards,Park Plaza Nuremberg Team

8/10 – Goed

HSIAOCHING

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024
Reactie van Park Plaza Nuremberg Team op 22 jan 2024
Dear Guest,Thank you for choosing our hotel for your stay and also for taking the time to share your opinion with us. We are pleased that you had an overall pleasant stay at the Park Plaza Nuremberg and we would be delighted to welcome you back soon.Kind regards,Park Plaza Nuremberg Team

8/10 – Goed

Seoyeon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Your Park Plaza Team op 3 feb 2024
Dear Sir or Madam, Thank you for sharing your experience with us and for having taken the time to rate your stay.Kind regards,

6/10 – Redelijk

Larisa

Reisde met familie
Positief: Netheid, voorzieningen
There are a few issues with the property. 1) Expedia map- unless you checked Google Maps or were proficient in German, it would be hard to tell that the hotel is next door to train station and railroad tracks. 2) We traveled as a family of 4 with 2 kids. Despite booking an "Executive room" which are supposed to be more spacious, the hotel only has last floor with sloped ceiling available for family accommodations. The ceiling limits the space as it cuts out usable area we could have otherwise maneuvered around or stored luggage; 3) The room had a heat issue, as in the thermostat was broken and the heat kept coming in making it feel like sauna. When we complained in the morning, the staff suggested that 1) there's no issue at all; 2) we don't know how to use thermostat. Once we convinced them, they sent someone to inspect and determined that yes, the room is too hot and can't be fixed. But the manager said that we complained and rejected their offer to be moved (incorrect), and finally offered quarter of the 1 night price for the extreme pleasure of sleeping in a hot room (or not sleeping). We stayed in this chain in other locations and there was a stark difference. This was just not a great experience - maintenance is needed (toilet paper holders need fixing, closet door connectors flying out), and of course the service.)
1 nacht verbleven in december 2023
Reactie van Park Plaza Nuremberg Team op 3 jan 2024
Dear Guest,Thank you for your review. We are sorry to read that you did not have a pleasant stay with us. We would like to apologize for any inconvenience caused on site. Your description is not typical for us and we are also forwarding your feedback to the relevant departments to discuss this. We would like to take this opportunity to apologize again. Nevertheless, we very much hope that you will give us the opportunity to convince you of our hotel and our service with another visit.Best regards,Park Plaza Nuremberg Team

4/10 – Matig

Doreen

Negatief: Voorzieningen
room was stuffy. and window was broken. easily got hit if you want to open it.
1 nacht verbleven in december 2023
Reactie van Your Park Plaza Team op 3 feb 2024
Dear Sir or Madam, We are sorry to read that your stay has not been 100% satisfactory. We have already forwarded your comments to the relevant departments to have a deeper look into this issue. Yours faithfully,

10/10 – Uitstekend

Mustafa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Park Plaza Nuremberg Team op 18 dec 2023
Dear Guest,Thank you very much for your review and full score. We are very pleased that you enjoyed your stay and felt comfortable. We hope you have returned home with brilliant memories and to have the opportunity to welcome you in the future again at the Park Plaza Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Michael, Braak

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr gut gelegen aber auch etwas laut
2 nachten verbleven in december 2023
Reactie van Ihr Park Plaza Team op 17 dec 2023
Sehr geehrter Herr Michael, vielen lieben Dank für Ihren tollen Review. Bei Fragen oder Wünschen, zögern Sie bitte nicht unser team zu kontaktieren. Mit freundlichen Grüßen,

10/10 – Uitstekend

Jesse

2 nachten verbleven in december 2023
Reactie van Park Plaza Nuremberg Team op 3 jan 2024
Dear Guest,Thank you for your positive review of your stay with us and for taking the time to leave it. We are very pleased to read that you felt very comfortable with us and enjoyed your visit. We hope you have returned home with brilliant memories and to have the opportunity to welcome you in the future again in Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Lisa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I loved staying there and look forward to coming back. I recommend that if a guest does not want their room clean, that it is clearly communicated or simply put on the back of the “please clean my room” sign.
2 nachten verbleven in december 2023
Reactie van Park Plaza Nuremberg Team op 18 dec 2023
Dear Guest,Thank you for visiting the Park Plaza Nuremberg and for taking the time to share your experience with us. We are very pleased to read that you enjoyed your stay with us and were satisfied with all aspects. It is very motivating that you would like to visit our hotel again. We would be delighted to see you again.Kind regards,Park Plaza Nuremberg Team

8/10 – Goed

Nick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Park Plaza Nuremberg Team op 18 dec 2023
Dear Guest,Thank you very much for taking the time to leave us your valuable feedback. We are very pleased that you were very satisfied with your visit and we would be happy if you visit us again.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Harvey

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
The Park Plaza Nuremberg is excellently located in old town and near the Christmas markets. The staff was exceptionally friendly and helpful. The only complaint is we stayed on the sixth floor which has slanted ceilings, making only a portion of the room usable standing up. Other than that -- great choice.
1 nacht verbleven in november 2023
Reactie van Park Plaza Nuremberg Team op 18 dec 2023
Dear Guest,Thank you for taking the time to leave us a review. We are proud that all your expectations were met and that you had a wonderful stay at our hotel. Please feel free to visit us again, we would be delighted.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was High quality in all aspects.
1 nacht verbleven in december 2023
Reactie van Park Plaza Nuremberg Team op 18 dec 2023
Dear Guest, Thank you for taking the time to share your experience with other travellers. We are extremely happy to read that you were satisfied with your stay with us. Hopefully you will visit us again soon.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

Bryana

1 nacht verbleven in december 2023
Reactie van Park Plaza Nuremberg Team op 18 dec 2023
Dear Guest,Thank you for taking the time to leave us your feedback. We are very pleased that we were able to convince you of our hotel. Please feel free to visit us again, we would be delighted.Kind regards,Park Plaza Nuremberg Team

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Park Plaza Nuremberg Team op 18 dec 2023
Dear Guest,Thank you for taking the time to leave us a review. We are proud that all your expectations were met and that you had a great stay. We hope to welcome you back on your next visit to Nuremberg.Kind regards,Park Plaza Nuremberg Team