Vind je ideale hotel in Northwest Rochester

'I love everything specially the staff very friendly and helpful.. the cleaning excellent'

'Waarschijnlijk het beste hotel in de omgeving. Buiten het centrum van Rochester, maar het is maar de vraag of je daar zou willen verblijven omwille van de veiligheid.'

'Net gerenoveerd hotel. Goed personeel. Goede locatie. Goed ontbijt. Wel luidruchtige gasten, maar daar kan het hotel niks aan doen.'

'The kitchen area was amazing. The couch was very comfortable and perfect for relaxing. The air conditioning did not work. There were no bathroom towels. Some beach towels. We had three total for 5 people. The advertised private beach access was not able to be found. We gave up and drove to the beach 2 miles away. This could be an amazing place if those things were fixed. We did ask for more towels. But they never came. The basement smelled like gas and I told the owner and he said he would...

'Had a comfortable week’s stay here. Staff were friendly and attentive. The room was “surface” clean but it’s clear the carpets had not had a deep clean in a while. Breakfast food options were sufficient but not appealing: not many options for healthy eaters. Utensils kept in drawers underneath the food selections: a strange choice, because there were just tons of crumbs in the drawers with them. Overall I was happy with my stay: it’s a busy hotel with great long-term stay amenities but it...

'Very cozy place that was a perfect distance to get to downtown Spencerport or some of the other restaurants down Ridge Road. Very clean room with an updated bathroom. It isn't a large room, but it was perfect for what we needed.'

'I checked in with an employee who mentioned that he was new. It took over 20 min. He was having issues with checking me in. Then he was having issues with my credit card. No problem... I was patient. We put our stuff in the room and went out for the evening. When we came back, the room keys did not work. Went back to the front desk where a nice woman was working. She checked and said the system didn't show that I had ever been checked in and they had assigned that room to another guest! We got...

'The room was freezing! No one wants to walk into a room that is 61 degrees. There is absolutely no reason to have the A/C that low. No extra blankets. No hot water - they did change our room only to find out the whole building was without hot water. Then there was the smoke detector with the absolutely piercing flashing light all night. No complaints about the staff and the breakfast was actually better than average, but that doesn’t make up for the horrible sleep before an early morning flight....

'The remote was broken , the card key to my room stop working at 10pm before i had to check out the next day , i asked in front desk for towels never got them and i paid 381 for one night !'

'Great room close to everything!'

'Staff was friendly and helpful. Location was perfect for visiting the Strong Museum. Food at breakfast was good. Food at in house restaurant was good. Beds are very uncomfortable. Bathroom sink did not drain, but fixed quickly once brought to attention of management. Floor in room entrance and bathroom was very dirty upon checkin. Asked for cleaning staff to clean it, but it was not addressed. Pool water was uncomfortably cold to swim in. Therefore unable to use the amenity more than...

'After staying in a “unique” or “historic” hotel in Toronto and it not being so nice, I was really hesitant and worried about my stay in Rochester at the lofts. The outside looked worrisome and the houses surrounding the school are not in great shape. But once inside, the room was absolutely incredible. So spacious and a full apartment perfect for a long term stay. Clean, organized, perfect for a stay. Would have been willing to stay longer just not on the itinerary'