Vacances de Northam

To be honest, I was expecting a little bit more when it said condo. My room is a converted outbuilding about the size of a garage although all the other rooms seem to be in the main building and look a lot larger. The good points close to the city close to the train station is access to shops there is Parking around the corner for £10 for 24 hours and it was quite quiet where I was. The bad not terribly clean dead flies all on the windowsill. The dish cloth had Brown stains all over it the half a dish cloth should I say kitchen window doesn’t work and it would definitely seem that this building is being used not just as Holiday lets I think there are some long-term residence. There is also a radiator at the top of the stairs no heating downstairs apart from a space heater and the Wi-Fi is not terribly good in that room.

An absolute cesspit of a hotel! ONE TO DEFINITELY AVOID!!! Staff were not helpful, rooms were vile, no air conditioning, lift didn’t work, minimal channels on tv worked, shower didn’t work, bed was awful. I complained to the reception and was told that a manager would contact me. Near on one week later, still no response and they are even ignoring emails. The manager is useless and clearly knows that his/her hotel is awful, hence the lack of response. DO NOT BOOK THIS HOTEL!!!!

Comfortable rooms with air conditioning. Staff were very helpful and welcoming. Good location.

The room served it's purpose in the sense that there was a bed and a shower but there was no breakfast at all despite saying that it was served on their website. Furthermore, there was no bar even though there was signs for a bar. There was both an indoor and outside pool but the outside pool was closed and the indoor pool opened at 10am which is the time that you are going out to explore the area. Our bathroom door lock was a bit dodgy when you attempted to lock it on the inside, my partner had to let me out of the bathroom from the outside. Also there was not always staff around if you needed assistance. Even when we checked out at approximately 9AM on Saturday, the reception desk was closed. It was just as well that we had no room keys to return; the doors all have type in passcodes which was a benefit to the hotel. In addition, myself and partner could not get the shower to dispense warm water, luckily we were staying there during the June heat wave, so a colder shower temperature was a bit more bearable. The staff were friendly and helpful and as stated above the room did serve it's purpose for somewhere to sleep but we would not stay there again unless we got a good deal.