Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
When you spend the kind of money that we did for our trip, there are a few things you expect. Unfortunately, those things didn’t happen. Yes, all of the things they say are in the condo are physically there. Yes, the condo was clean. Yes, they got us our information prior to arrival. Problem was the information came late. It was in that email we found out nothing but towels are supplied. We had to buy EVERY cleaning supply and paper product. The beds were super uncomfortable and pillows worn and so flat we had to go purchase our own. The extra blankets were worn and had holes. The sink made horrible noises when you use it. The master bathtub faucet was so loose that you had to hold it in to turn it. Towel holder in the bathroom was falling off the wall. Paint was peeling in almost every room. We had to go find out from the resort how to dispose of our trash. Every item is old and worn. The extra appliances (like the keurig) were broken. There were two different pool codes we were provided, however neither one worked and we had to be let in each time. Finally the internet. We had access only to the resort WiFi which didn’t work most of the time. The owner provided internet that didn’t work at all.We were able to contact the realty office on Monday (2days into our trip). They responded by saying, “oh, I thought that was fixed.” And offered to come out and fix it. We didn’t want to deal with contractors and workers in our vacation space so told them to do it after we left. The resort itself was great! They had a lot of really great activities. Definitely would stay here again. Luckily this owner is planning to move into this unit in the near future so not many others will be severely overcharged for the pitiful space they get.
