2/10 Horrible
Karen
Voyage en couple
16 nov. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
We unfortunately stayed 8 nights on the eleven-floor condo at Bay Watch Resort which was awful and we were completely disappointed with the room’s neglect and non-functionality. We felt like we should get a tetanus shot due to the excessive amount of rust on the refrigerator, stove, and the entry of the condo. Our two new pieces of luggage were left dirty and stained from placing them on a shelf.
The maintenance staff attempted to repair a drawer that would not shut, needless to say, they could not fix it and we had to utilize it the best way that we could.
Be advised, for guest security they must enter a 10-digit code every time they want to gain access to their room. Only one or two elevators working and absoulno parking in our tower for unloading.
I normally would not give a negative review, however, I feel other renters should be made aware of the condition of the condo and vas lack of follow-through with the property management corporation.
I was in communication with Vacasa the property management company for a day and was told they would get back to me once they received a response from the local operations manager. Their radio silence spoke volumes about how they value their guest.
The bright spot was the restaurant's food and outstanding on-site staff.
Karen
Séjour de 8 nuits en novembre 2024