Je vakantie naar Norfolk City County

I booked based on the hot tub, pool, and in house restaurant (stormy day). Positive: valet, check in and all staff were amazing. Cons: changed into my swimsuit and headed to the 6th floor. Check in told me where to find the pool at check in but forgot to mention it was empty. Hot tub was empty (under repair) and pool was in extreme dirty, not swim able condition. Went down to the lobby bistro for dinner and a drink but was closed because staff didn't show up. Probably would not stay here again with so many options nearby.

The carpet and sofa bed have seen better days but relatively clean. We love everything about the kitchen and the large fridge. The bedroom was cozy and clean. The picture was showing hardwood floor for the unit, so we were caught off guard when seeing carpeted floor instead. The check in receptions could have been a little more proactive and helpful. I arrived around 3pm and the room was not ready. I told the front desk person that I will be waiting in the lobby area. I kept seeing multiple guests checking in before me until I went and asked for the 4th time and that is when the receptionist stood up and went upstair to speak to the cleaning crews. I ended up checking in half past four

The general service, staff, cleanliness, and parking of this place is outstanding. I will book this facility over and over again. Love it!