Strandhotels in Niagara Falls - Western New York

'Breakfast was outstanding'

'Couldn't hook up the Netflix to the TV for the kids and the jet tub in the bathroom had a lot of hair in it but over all it was great and amazing and the kids loved the view the pool and the fireplace in the room'

'Would not recommend, very outdated, and in poor condition room smelled of mildew had to go to store to buy deodorizer s to make it somewhat bearable. Bed was comfortable and the guy at counter was very nice. Would have Left But we were desperate,And it was non refundable after booking on line. Have no idea why it was rated so high ???'

'I missed the part about breakfast is grab n go durthe week. No biggie. It was nice and quiet'

'We loved the location. Very convenient when visiting the college. The room was very clean & welcoming. Our mattresses however were very uncomfortable, they seemed in need of replacing. Also, our sink was very slow to drain & shower control frozen in place. We did report the sink & shower issues at checkout.'

'We had such an amazing stay at this beautiful farm! From the moment we arrived we felt so welcomed. We were greeted by the goats, kitties, and dogs each morning and evening when we sat out on the patio. The kitties even curled up in our laps and fell asleep. It was hard not to take them all home with us. The guesthouse was absolutely gorgeous with cozy decor and every detail thoughtfully considered. We loved relaxing on the patio and taking in the amazing views. It was the perfect place to...

'Was a good stay'

'The staff and cleanliness were above the expectation!!'

'The original room we were assigned had a VERY strong mildew smell. We asked the front desk to change rooms and they did for us. Very helpful. The second room was ok. There were some issues. The first was the water pressure. There was absolutely no water pressure in the shower. It made it extremely frustrating to shower. Next, when you flushed the toilet, the water became scolding hot and actually burned my hand in the sink. And lastly, there was water leaking from the ceiling in the hallway...

'From the surroundings, the staff, the decor, the decorations, the food at Russells...everything was impeccable. I have never felt more spoiled or more special. I will be back!'

'This was perfect for what we needed for our family. The shower was extremely small. My husband is 6’4” and he didn’t physically fit in the shower. We were very thankful to have a private bathroom though. Otherwise, it was perfect for what we needed.'