Hello Mick No surprise from the person who changed his arrival time from after we close to before we open to finally providing a time so late that staff had to come in their personal time. And as they live two minutes from the front door they were there at 4.12. You messaged of your arrival at 4.06. The three upholstered couches have brand new ( have receipts) throw rugs and pillows. All from bed&bath. Thank you for showing your lack of taste. As for poverty. We advertise that ALL of the American side of Niagara Falls is inexcusably impoverished. We are lucky to be three minutes from the restaurant district and 7 minutes walk to the state park. Even though staff - 2 of them - greeted you- you decided to leave without Vrbo’s support. We have never had an issue before but then again all previous vrbo guests have complied with arranging their arrival time for when we are open. Your review shows how miffed you were when we said that checking in that early or late would involve paying staff 20 measly dollars for them to facilitate your request in their personal time. Regardless of your payback review, I will never ask staff who are human beings - to work for arrogant, entitled douche bags for free. Get a life Thank you for taking the time to leave a spoilt brat review. We feel we dodged a bullet when you didn’t check into our historic bed and breakfast.

Thank you Janet for taking the time to leave a review. To clarify for future guests, we provide towels on your bed. We hang 3 hand towels in bathroom and on the top railway carriage rack, we store folded hand towels for staff to replace any used towels with. The room as booked is shown and described as an alcoved bed. We offer two bathrooms for you to choose from.

Dick, thank you for taking the time to leave such a wonderful lovely review. I’m so glad you enjoyed your stay. And truly would love to see you both again

Thank you for taking the time to leave a review. I am glad we don’t have a time period bathroom as it would be an outhouse outside or a tepid wash with a bowl and jug. As an 1860’s home, water wasn’t piped in our city nor most cities till late 1880. We chose to put modern new bathrooms in ( the upstairs being very rustic) for the enjoyment of our guests. I’m sorry you were surprised as they are in our photos of the property. We don’t put power outlets in the bathrooms because they are shared and we don’t want people selfishly spending an hour drying their hair which they can do in their rooms. As for the gold room power outlets. There are several. One placed beside the bed head. Another on the wall at the foot of the bed and another near the dresser. The QR code in the room shows the positions. We are glad you enjoyed your time here in the house and at the falls, like many of our guests we hope to see you again.