Vakantie en citytrip naar Newmarket

we called the customer service multiple times before the check in to find out how the process works. None of the calls got answered at different times of the 2-3 days before the check in. The only time that the call got picked up is when I followed the automated voice system to make deposits after receiving an email notification. The listing advertised with on-site parking for a fee of 25CAD but they told me on the phone parking is not available so I have to find other street parking. The building security told us that they don't offer parking to short term airbnb customers. The nearest garage is about 10 minutes walk. We arrived at 4:30pm, went up stairs and still cannot find the keys. turned out the cleaning personnel was not done yet and we waited another 20 minutes till they finished. The listings include 1 king bed, one sofa and a double bed in the living room. Turned out that the double bed is very small and only about the size of a twin sized bed. We are 2 families, and it is too small for two adults. The rooms look nice on photos with french windows but in reality the shades are so bad that they barely block natural lights early morning. Overall, the experience is bad - we didn't get good rest because of so many issues with this place. I would not recommend it.

Staff are always amazing, warm and welcoming. I stay here several times a year.

We spent four nights at the Cambridge Suites in an Executive Suite on the 21st floor. On the plus side, the location is great and downtown Toronto is very walkable from the hotel. It's good for families because you get more space than a traditional hotel room, plus a small kitchen area. The breakfast was fine, but we only ate in the hotel as we had some free vouchers. Otherwise I'd recommend going out to eat as there are many better options. The downside is that the hotel just feels very tired and worn. I'm not sure how it has an Expedia rating over 9, as it feels a 7 at best. Don't come here expecting anything luxurious or upmarket. It's functional and fine if you just want something basic that's in the heart of the city.

- Comfortable modern style - Spacious - Excellent facilities (kitchen, microwave, large fridge, large TV with Netflix) - Great location near to tourist attractions, but still quiet for good sleep - Only minor improvement point: some dust/dirt at places (e.g. on wardrobe railing, around light switches), but very minor and didn't spoil the extreme comfort staying here.