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Beoordelingen van NoMo SoHo

4.5 out of 5
NoMo SoHo
9 Crosby Street, New York, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 503 van 1056 beoordelingen" "
Gastenscore: 8 - Goed. 228 van 1056 beoordelingen" "
Gastenscore: 6 - Redelijk. 168 van 1056 beoordelingen" "
Gastenscore: 4 - Matig. 82 van 1056 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 75 van 1056 beoordelingen" "

8,6/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

M.K.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NOMO SoHo good choice
Affordable and comfortable hotel conveniently located in Soho. In the summertime it has the added bonus of nice outdoors bar.
7 nachten verbleven in december 2022
Reactie van Customer Service op 6 jan 2023
Thank you for your positive review of our hotel! We're glad to hear that you found our hotel to be affordable and comfortable, and that you enjoyed the added bonus of our nice outdoors bar. We hope you'll choose to stay with us again the next time you're in Soho.

2/10 – Ontzettend slecht

edward, Ivyland

Reisde met familie
Negatief: Netheid
The bathroom had mildew , no water in the room. Not a good experience.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Bill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There wasn’t a single time that we returned to the entrance on CrosbySt. where we didn’t see people taking pictures. The archway is amazing and the bar attached with the same decor and vibe make this a cool hotel to stay at when you visit. Shopping on Broadway is all super close. We loved Jack’s Wife Friday and Citizen’s of SoHo for breakfast. Walking distance to Chinatown and Little Italy. The cool look of the lobby and the location are why I would recommend this to anyone looking to visit and not stay somewhere really expensive.
3 nachten verbleven in mei 2024
Reactie van George - Assistant Director of Front Office op 28 mei 2024
Hello Bill! We are thrilled that you enjoyed your stay with us here at NoMo SoHo. We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

8/10 – Goed

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet for Manhattan, staff very good
3 nachten verbleven in mei 2024
Reactie van Hotel Management op 26 mei 2024
Hello Thomas. We are thrilled that you enjoyed your stay with us here at NoMo SoHo. We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

8/10 – Goed

Allan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Carpets could be renewed but great option
2 nachten verbleven in mei 2024
Reactie van General Manager op 24 mei 2024
Greetings from NoMo SoHo, Allan,We're glad your overall stay was pleasant, and we appreciate your feedback about the carpets. Should you be in the area again, please come back to see us.Sincerely,Hotel Management Team

10/10 – Uitstekend

Ashley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay !
1 nacht verbleven in mei 2024
Reactie van Zaida-Director of Front Office op 21 mei 2024
Hello Ashley, we are thrilled that you enjoyed your stay with us here at NoMo SoHo. We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

2/10 – Ontzettend slecht

Jared

Zakenreiziger
I arrived and they said they didn’t have a room for me, it was getting later in the evening and I had a difficult time finding an another hotel for the night. Gentleman at front desk was very nice, but manager was awful. He had me wait around l just to tell me he didn’t actually even have the room I had already booked.
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 15 mei 2024
Hello Jared, We always appreciate guest feedback. Your feedback is a testament to our efforts

2/10 – Ontzettend slecht

Abigail

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
At checkout there was a $500 charge for smoking in the room. This would be understandable if, say, I had smoked/vaped in the room, but I hadn't. I don't even smoke or vape in general! Upon discovering this, I informed the front desk staff of the error and hoped to see it resolved. To my disappointment, the manager on duty was less than helpful (promised to "conduct an investigation" but I've seen no evidence to that effect, said she'd email me a copy of the smoke sensor report and never did, etc.). For the significant price (I paid over $500 USD per night), one would hope for better customer service than this. At a minimum, one would hope not to be charged unnecessary fees.
4 nachten verbleven in april 2024
Reactie van Hotel Management op 15 mei 2024
We always appreciate guest feedback.

10/10 – Uitstekend

Aileen, Venice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location.
1 nacht verbleven in mei 2024
Reactie van Zaida-Director of Front Office op 14 mei 2024
Hello Aileen. We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Dana, Bamberg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our 3 night stay. The location was convenient and the hotel was very clean!
3 nachten verbleven in mei 2024
Reactie van Zaida-Director of Front Office op 14 mei 2024
Hello Dana. We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Jacqueline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kamila

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Zaida-Director of Front Office op 27 mei 2024
Hello Kamila. We are thrilled that you enjoyed your stay with us here at NoMo SoHo. We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

2/10 – Ontzettend slecht

cameron

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel and its management are a complete joke. Not only was I mistreated as a guest, but I was also charged a fraudulent smoking fee even though I don't even smoke. When I disputed the charge, I was asked to provide proof that I wasn't at the hotel during the time of the incident and had to give a geotagged photo. The hotel managers were disrespectful and beyond rude, the hotel was dingy and run-down. I would advise booking elsewhere 0/10 stars. And shame on the management for their lack of professionalism and scam for charges.
Reactie van Hotel Management op 6 mei 2024
Hello Cameron, We always appreciate guest feedback. Your feedback is a testament to our efforts.

10/10 – Uitstekend

Hana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Zaida-Director of Front Office op 2 mei 2024
Hello Hana, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

4/10 – Matig

Francesco

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Hello Francesco, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

8/10 – Goed

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with spacious rooms, a pretty bar/restaurant and friendly staff. Great location too. Having stayed in many different hotels throughout Manhattan, I would definitely recommend this hotel.
2 nachten verbleven in april 2024
Reactie van Zaida-Director of Front Office op 1 mei 2024
Hello Elizabeth, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

8/10 – Goed

Jose Bernardo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hotel Management op 19 mei 2024
Hello Jose, We always appreciate guest feedback. Your feedback is a testament to our efforts

10/10 – Uitstekend

stephane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed at this hotel several times; all the staff are professional and courteous. Highly recommond
2 nachten verbleven in april 2024
Reactie van George - Assistant Director of Front Office op 27 apr 2024
Hello Stephane, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

4/10 – Matig

Natalie

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at the Nomo five years ago and had a lovely experience, however this trip I found the room to be very worn down - the carpet and curtains had stains, the headboard on the bed was peeling apart, and the bathroom didn't have cups, q-tips, shower cap, cotton balls, etc. I think cleanliness and basic amenities should be standard with a four star hotel booking - especially when a Premium (upgraded) room is booked. When I asked for a late check out, it became a negotiation and I ended up paying $80.
2 nachten verbleven in april 2024
Reactie van Zaida-Director of Front Office op 26 apr 2024
Hello Natalie, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are small but everything else was amazing.
3 nachten verbleven in april 2024
Reactie van Zaida-Director of Front Office op 24 apr 2024
Hello Jennifer, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

2/10 – Ontzettend slecht

Howard

1 nacht verbleven in april 2024
Reactie van Hotel Management op 13 mei 2024
Hello Howard, We always appreciate guest feedback. Your feedback is a testament to our efforts.

2/10 – Ontzettend slecht

Maggie

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible terrible hotel. Stay away from this place at all costs. They charged our card $500 for “smoking in the room” when we do not smoke and we were not even in the hotel at the time the smoke was detected, which we also had proof of due to us all having GPS trackers on our phones when travelling for safety reasons. They refuse to refund us (we are from Canada, $500 is almost $1000 for us) and we cannot afford this charge. Do not stay here unless you want to be exploited. This establishment ruined my trip to NYC and they will ruin it for you too.
3 nachten verbleven in april 2024
Reactie van Hotel Management op 23 apr 2024
Hello Maggie, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 – Uitstekend

Tam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Zaida-Director of Front Office op 24 apr 2024
Hello Tam, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

4/10 – Matig

Jamie

Reisde met een groep
Negatief: Personeel en service, voorzieningen
Our room was small for the price we paid for our room. The bed seemed like it was a queen and not a king. The sink is located outside of the bathroom and into the bedroom. The room didn’t have a fridge so we couldn’t store the food in the room. The sink didn’t have a cup nor hand soap. Overall, the room didn’t satisfy us and we were really disappointed.
Reactie van Zaida-Director of Front Office op 23 apr 2024
Hello Jamie, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

8/10 – Goed

Irina

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Size of rooms and views from the room
2 nachten verbleven in april 2024
Reactie van Zaida-Director of Front Office op 22 apr 2024
Hello Irina. We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

8/10 – Goed

Janet

6 nachten verbleven in april 2024
Reactie van George - Assistant Director of Front Office op 12 mei 2024
Hello Janet, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

2/10 – Ontzettend slecht

Juan Jael

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Pésimo fui al restaurante del hotel me dieron una sopa de papa podrida y un pollo crudo las bebidas nunca llegaron y la señora encargada no quiso hacer válida mi promoción que me dio expedía luego a las 2 de la mañana la Alarma de incendios se activó y tuve que bajar con mi esposa 24 pisos por las escaleras y al bajar nos dicen que es una fuga de agua que afectó la alarma y por eso sonó pedí devolución de esa noche por el problema y no les importó y aparte nos hicieron volver a subir por las escaleras otra ves los 24 pisos mi estadía fue pésima no lo recomiendo
3 nachten verbleven in april 2024
Reactie van Zaida-Director of Front Office op 11 apr 2024
Hello Juan, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 – Uitstekend

Natalie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love staying at this hotel when visiting NYC. Great value for money. Location is walking distance from shopping and lots of eating options. Second time staying.
3 nachten verbleven in april 2024
Reactie van Zaida-Director of Front Office op 11 apr 2024
Hello Natalie, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Sheila

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cool vibe. Great cocktails at the hotel bar. Friendly staff.
1 nacht verbleven in april 2024
Reactie van Zaida-Director of Front Office op 11 apr 2024
Hello Sheila, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Michael

3 nachten verbleven in april 2024
Reactie van George - Assistant Director of Front Office op 28 apr 2024
Hello Michael, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Rand

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 26 apr 2024
Hello Rand, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Rebeca

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was amazing it was in the heat or soho. Such a beautiful hotel.
4 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 3 apr 2024
Hello Reveca, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing!
3 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 3 apr 2024
Hello Nicholas, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. I will pass your comments to the appropriate staff members. We look forward to welcoming you back soon!

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was my third stay here. I really like it. It is in a fantastic location and I love the scent in the lobby. It is always an enjoyable experience. My only feedback would be for the lobby bathrooms to be cleaned more frequently throughout the day. The few times I used them, they were dirty. I look forward to visiting again soon!
2 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 1 apr 2024
Hello Michelle we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. I will pass your comments to the appropriate staff members. We look forward to welcoming you back soon!

2/10 – Ontzettend slecht

Kristine

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This company is scamming people. They charge a “smoking fee” that’s 500 dollars. They claimed we smoked the 1st 10 mins of checking in for 1 hour?! I DO NOT SMOKE AT PERIOD! It gives me an a headache. This false claim seems to be a reoccurring issues from multiple guest! The product they used for this smoke detector is called Rest sensor…The establishment had air filters that would beyond old and past due to be changed! Disgusting! The backboards on the bed were vinyl and chipping away. The room service was sub par…
2 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 1 apr 2024
Hello Kristine, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 – Uitstekend

Diana, Brooklyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely gorgeous hotel, starting from the archway with plants. And that's not the only instagrammable spot in the hotel! The hotel room is clean and water pressure in the bathroom is very strong - such a great experience in general.
1 nacht verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 1 apr 2024
Hello Diana, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Daniel

2 nachten verbleven in december 2023
Reactie van Zaida-Director of Front Office op 17 apr 2024
Hello Daniel, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

8/10 – Goed

Yolande

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
It was very comfortable and clean
1 nacht verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 27 mrt 2024
Hello Yolande, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience and we hope to welcome you back soon!

6/10 – Redelijk

Angel

Reisde met partner, Reisde met familie
Great location but subpar hotel.
3 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 26 mrt 2024
Hello Angel,We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful space in a phenomenal neighborhood with friendly staff.
3 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 26 mrt 2024
Hello Mary, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

4/10 – Matig

Damian

Negatief: Personeel en service
3 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 26 mrt 2024
We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 – Uitstekend

Yamira

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 25 mrt 2024
Hello Yamira, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jasmine was really helpful! Place was clean and quiet. Loved it..
1 nacht verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 25 mrt 2024
Hello Christopher, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

PABLO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you travel to NYC, stay in Soho. Stay at the Nomo
3 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 21 mrt 2024
Hello Pablo, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Brett

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed in the penthouse suite and it was amazing.
1 nacht verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 19 mrt 2024
Hello Brett, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved this hotel! It was clean, beautiful, the staff was wonderful and helpful. The breakfast was so good we had it twice while we were there! It was close to shopping for Christmas, we walked all over. The beds were comfortable (wish they had queens but they are tough to find). There's an Ed's Lobster House across the street that was casual and fun and the food was delicious. We ate there the first night we got in, and it was really nice to be able to just walk over after our long flight. Can't say enough good things about this hotel - we loved it!
Reactie van Zaida-Director of Front Office op 19 mrt 2024
Hello Michael, We're thrilled you chose to stay with us! Our entire team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

Mitchell, Avondale

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to stay!
1 nacht verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 18 mrt 2024
Hello Mitchell,We're thrilled you chose to stay with us! Our entire team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience and we hope to welcome you back soon!

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is very pretty and clean. Nice decoration. Good restaurant, although expensive. Too many charges when you pay the total of the room.
2 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 18 mrt 2024
Hello Sara,Thank you for taking the time to share your experience and we hope to welcome you back soon!

6/10 – Redelijk

Ashley

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall accessible to Broadway & very clean. However, it was windy & cold the night I was there and it was so cold in the room. I tried upping the temperature but it didn't fix my problem.
1 nacht verbleven in februari 2024
Reactie van Zaida-Director of Front Office op 6 mrt 2024
Hello Ashley,We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 – Uitstekend

Kim

Great location fabulous hotel, super clean, service was excellent. A
3 nachten verbleven in maart 2024
Reactie van Zaida-Director of Front Office op 5 mrt 2024
Hello Kim, We're thrilled you chose to stay with us! Our team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience and we hope to welcome you back soon!