Thank you for taking the time to share your review with us. We try to be as transparent as possible with our room/hotel description and photos available. I am saddened to hear you had an issue with your stay.

Hi Ethan, thank you for the kind words!

Hello Elizabeth,Thank you for your feedback. We're glad to hear you found the beds comfortable and the room clean. We apologize for the issues with the kitchen supplies and the lack of daily cleaning. We understand the importance of these amenities for our guests and will address these concerns immediately. Your input helps us improve, and we appreciate you bringing this to our attention. Thank you for staying with us, and we hope to have the opportunity to serve you better in the future.

Hello Ahmed, thank you!

Hi Fatima, thanks for the kind words! We hope to see you again

We deeply regret that your stay was not the positive experience we strive to provide, and we hope you might consider giving us another chance in the future. Please contact me directly if you decide to return, and I will personally ensure that your stay is comfortable and enjoyable.

Olivia,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay and found everything you needed for your visit to the Cutting Room. Our team takes pride in providing friendly service and clean accommodations. We hope to welcome you back for another stay soon!

Juan,Thank you for your wonderful review! We're delighted to hear that you had a pleasant stay and appreciated the friendly front desk staff and cleanliness of the room. We hope to welcome you back soon!

Daniel,Thank you for your wonderful review! We're delighted to hear that you had a pleasant stay and appreciated the friendly front desk staff. We hope to welcome you back soon!

Hi Turkana, thanks for taking the time to review and we're glad you enjoyed your stay!

Thank you for sharing your feedback. We deeply apologize for the experience you had during your stay. It's disheartening to hear about the issues with room cleanliness, noise, and the service you received. This is not the standard we strive to uphold.We are addressing these concerns with our housekeeping and front desk teams to ensure improvements are made immediately. We regret that we were unable to accommodate your request to move rooms and for any inconvenience this caused.Your feedback is invaluable to us as we work to enhance our guest experience. We hope to have the opportunity to make things right in the future. Thank you for bringing these matters to our attention.

Hi Warren, thanks for staying with us and for leaving a review!

Hello, thank you so much for your feedback, we hope you enjoyed your stay

Thank you Debbie! We look forward to hosting you again next time

Hello Elizabeth, thank you for the kind words, we appreciate it!

Hello Darren, thank you for your review, we hope you'll stay again!

Hello Lee,Thank you for choosing to stay with us again! We're delighted to hear that you found everything you needed and that our accommodations were perfect for your short stay. We look forward to welcoming you back in the future!

DoreenThank you for your feedback! We're glad you enjoyed our convenient location near Penn Station and the subways. We apologize if you had issues with the wifi. while this is not something that typically presents an issue, we will check with our IT team if we can improve it. We hope to welcome you back soon!

Mychal,Thank you for your kind words! We're thrilled to hear that our front desk team exceeded your expectations with their courteous and welcoming service. We look forward to having you stay with us again!

Hi Priscilla, thanks for staying with us

Hello Carol, thanks for staying with us and for taking the time to leave your review