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Beoordelingen van Four Points By Sheraton New York Downtown

3.5 out of 5
Four Points By Sheraton New York Downtown
6 Platt St, New York, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 695 van 1542 beoordelingen" "
Gastenscore: 8 - Goed. 429 van 1542 beoordelingen" "
Gastenscore: 6 - Redelijk. 180 van 1542 beoordelingen" "
Gastenscore: 4 - Matig. 112 van 1542 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 126 van 1542 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Mathijs Rients Sjoerd

Reisde met familie
Positief: Netheid, personeel en service
A short walk to subway. Safe neighbourhood. Good value for money.
5 nachten verbleven in februari 2024
Reactie van Front Office Supervisor op 13 mrt 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Tine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, near subway, supermarkets, Wall street and WTC, spacious and clean rooms, helpful staff.
7 nachten verbleven in november 2023

8/10 – Goed

Quinty

Reisde met partner
Net hotel super lief personeel. Alleen ging onze raam niet goed dicht. Taco dinsdag is echt een aanrader!! Op andere dagen is het eten in het hotel wel duur.
6 nachten verbleven in november 2023

8/10 – Goed

Esther

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bij aankomst kregen wij een verkeerde kamer. Na 24 uur al wakker te zijn is dat even een pittige. De volgende dag hebben wij een andere kamer gekregen die perfect was voor ons 4. Er staan 2 bedden en een prima badkamer. Meer heb je niet nodig in NY. Wij vonden de locatie heel fijn. Wat rustiger dan in het drukke Manhattan. Met metro ben je er zo en we hebben veel gelopen. In de buurt zit het Memorial, Westfield stopping center en nog veel meer. Restaurant Stout zit er ook. Supermarkt in de omgeving en genoeg andere eet en drink gelegenheden. Je bent maar weinig in het hotel dus prima zo. Je hebt niets meer nodig. Aardige mensen. Met taxi goed bereikbaar vanaf JFK. Ongeveer uur reistijd. Wij hadden geen ontbijt. In de lift in het weekend vooral wat mensen die naar de rooftop gaan. Prima. Geen last van als je naar je kamer gaat. 3 liften. Je moet soms even wachten maar op zich prima allemaal. Kortom helemaal oké hotel!
6 nachten verbleven in oktober 2023

8/10 – Goed

Roelf

Positief: Netheid
6 nachten verbleven in juni 2023

6/10 – Redelijk

Amarjot Singh

Reisde met familie
.
3 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 26 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Eric

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice area to be in !
3 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 25 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Edid, Waukegan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Execllent
2 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 26 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Hee Chong, Pleasanton

Reisde met familie
Positief: Netheid
numerous restaurants in the vicinity and easy access to public transportation
6 nachten verbleven in mei 2024

8/10 – Goed

Robyn

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The restaurant was convenient for those having a late arrival to the hotel. But didn’t like how close by the construction was.
5 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 22 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Caroline

As always a great stay!
3 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 22 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to see a lot off tourist attractions
5 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 21 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

2/10 – Ontzettend slecht

Elizabeth

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There were bugs in the shower
3 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 19 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 19 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Liudmila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 20 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Jevonne

Can’t wait to return! Great staff and restaurant!
5 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 19 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

ivan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a nice stay
4 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 19 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Zoyla Berenice, Grsl. Escobedo

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to rest during your visit to New York.
2 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 19 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

2/10 – Ontzettend slecht

bohyung

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Front Office Supervisor op 18 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

4/10 – Matig

Belinda

Positief: Netheid, personeel en service
5 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 15 mei 2024
Thank you for your review. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

10/10 – Uitstekend

Alicia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the staff and great location
1 nacht verbleven in april 2024
Reactie van Front Office Supervisor op 14 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Joshua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff especially, Ashley, was amazing. Very helpful and kind. Really made you feel comfortable and they were very engaging and personable.
3 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 14 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

sheena

Positief: Netheid
5 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 14 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

6/10 – Redelijk

Lance

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Location is good. Staff not very helpful re: restaurants recommendations. The lobby looks cheap, needs updating. The rooms are clean.
3 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 13 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

8/10 – Goed

Karen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was always friendly and very helpful! The room was clean and the bed was very comfortable. Unfortunately and at no fault of the hotel, there was major construction going on next door that was noisy and often blocked the street. The 1 restaurant in the hotel was overrated and overpriced with a limited menu selection.
4 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 12 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Eric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my first trip to New York City. I had no idea which part of town was convenient for staying while touring the city. Four Points Sheraton was a great option for the price. It is an older building so the rooms aren't very big (at least mine wasn't), but it served it's purpose as a place to rest up. The staff was friendly and the establishment was clean and well maintained. Construction across the street (which is no fault of Sheraton) would be my only downside if I was looking for something to complain about.
4 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 11 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Antonio

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was amazing , the best hotel in new york
Reactie van Front Office Supervisor op 11 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Ira

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice sized room for NYC. Comfortable
4 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 11 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Luanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Okay spot. Air Conditioning in room did not really work so room stay warm.
4 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 11 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My hotel room was the cleanest hotel room I have been it. The staff was helpful when reservations got messed up. The rooms do not have a microwave or refrigerator.
1 nacht verbleven in mei 2024
Reactie van Front Office Supervisor op 8 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Eleanor

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay here. Everything was clean and staff was friendly. My only critique was there was no mini fridge in the room. Feel as though it was essential as I travel with health products that need to be refrigerated, so this was pretty inconvenient for me.
4 nachten verbleven in mei 2024
Reactie van Front Office Supervisor op 6 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Kaitlyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Front Office Supervisor op 7 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great place to stay in downtown Manhattan. 2 restaurants in the location. Parking garage located on the backside of the building. Gym in the basement. I recommend this hotel
Reactie van Front Office Supervisor op 6 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Barbara

8 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 26 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Kamfa

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My room is clean.
1 nacht verbleven in mei 2024
Reactie van Front Office Supervisor op 5 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Markus, Frankfurt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sehr sauberes und gut gelegenes Hotel. Perfekt für einen Kurztrip nach New York.
3 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 4 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

NELLY

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente atención, la habitación siempre limpia, muy atentos en recepción, muy contentos, gracias.
7 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 1 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Joyce

Positief: Netheid, personeel en service
Great location in Manhattan. Close enough to a subway station to easily get to other parts of Manhattan. Quiet neighborhood especially on weekends, with great options nearby for coffee and breakfast. The staff were very friendly, helpful, and courteous. The room felt like an average hotel room. The bathroom felt a bit smaller than other hotels I’ve been in. The a/c in the room made quite a bit of noise when it kicked in. My family was able to sleep through it, but the noise was loud enough that it would disturb a light sleeper. The beds were comfortable and my family slept well.
5 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 1 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Linda, Honolulu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front Office Supervisor op 1 mei 2024
Thank you for your review. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 1 mei 2024
Thank you for your review. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Denise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 29 apr 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

6/10 – Redelijk

robyn, Watertown

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
We normally stay up by Grand Central but decided to stay in the financial district to try it out. 1st off, our room was tiny! I mean European size tiny. But the front desk staff is great! We requested a car for our ride back to the hotel after the game and they set it right up. When we wanted to change the time they also helped right out. The cleaning staff did a good job but they didn't show up until between 4-5 which was very inconvenient. Housekeeping really should be done in the morning after the guest leaves for the day, at least in my opinion. The bed could use more pillows and the HVAC was broke in our room but we didn't report it. We should have. We simply opened the window to cool the room down. The toliet paper was horrible but the body wash was nice. The free water was also a plus. There was a roof top bar and a Chinese restaurant located in the hotel. We didn't eat at either but we did eat at Felice across the street and the food was delicious! The hotel is located in a very congested area in the financial district, so be careful if you aren't familiar with the area, you can get turned around easily. The subway wasn't far at all and had access to every train we needed and we went all over lol. Overall, it was a pleasant stay but we have decided to stay uptown from now on.
5 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 28 apr 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear about your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Sandra W.

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great service
4 nachten verbleven in maart 2024
Reactie van Front Office Supervisor op 27 apr 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Rick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked everything but no refrigerator. Excellent value. Great location. Good staff.
4 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 27 apr 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Luke

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was good and clean!
2 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 27 apr 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Albert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location to access metro to get around the city.
4 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 25 apr 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Maria

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great stay!
4 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 25 apr 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 – Uitstekend

Tyler

4 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 14 mei 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Malik

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff. Hotel is located close to metro station and surrounded by many restaurants. Room was small but clean and comfy.
2 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 23 apr 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 – Goed

Johanne-Carmelle

Positief: Netheid, personeel en service en voorzieningen
Nice place. But for the for lunch it's not convenient
4 nachten verbleven in april 2024
Reactie van Front Office Supervisor op 28 apr 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.