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Beoordelingen van DoubleTree by Hilton New York Midtown Fifth Ave

4 out of 5
DoubleTree by Hilton New York Midtown Fifth Ave
25 West 51st Street, Units 3 and 4, New York, NY

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 182 van 436 beoordelingen" "
Gastenscore: 8 - Goed. 100 van 436 beoordelingen" "
Gastenscore: 6 - Redelijk. 64 van 436 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 436 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 52 van 436 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

BJP

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Uninspiring
Overall not on par with the general double tree brand. Uninspiring (both the room and front desk experience). Housekeeping were great and friendly, rooms are well maintained. Sadly that did not apply to front desk staff. Especially, the lady working Saturday night was very rude (even for NY standards) - I would encourage management to provide her some training in hospitality. Would not chose this hotel again. Elevator speed and waiting times another area to improve. Location is good.
3 nachten verbleven in november 2023
Reactie van Customer Service op 13 nov 2023
BJP, it's disappointing to hear that your recent stay fell short of the standards typically associated with our brand. We apologize if certain elements of your visit, such as your interaction with the front desk and the functionality of our elevators, left room for enhancement.On a more positive note, it's pleasing to hear that you found our housekeeping colleagues friendly, the rooms well-maintained, and the location convenient. Your feedback is crucial for us to rectify areas where we might be lacking. Be assured, that your comments regarding the necessary improvements in our guest handling skills, and elevator frequency, will be passed along.While you mentioned not choosing us again, we sincerely hope for a chance to restore your confidence and show you a superior experience in the future. We value your insights and appreciate you sharing them.

6/10 – Redelijk

Jason

Reisde met partner
Positief: Netheid
Great Midtown location with easy walking access to 2 key subway stations, and a quick jaunt to Central Park, Times Square, and the theatre district. The hotel itself is... ok. Rooms are clean and modern, but this is the noisiest hotel I've ever stayed in. Sound transfer from the hallway and adjoining rooms was ridiculous. I was an unwilling participant in a neighboring guest's conference call, clearly hearing both him, and all other parties. Street noise was significant - though not a hotel issue. You're paying for the location - if that's all you need/want, you'll be satisfied. If you want to sleep, bring your own white noise/earplugs, or look elsewhere
5 nachten verbleven in april 2024

4/10 – Matig

Karen

Reisde met familie
Positief: Netheid, personeel en service
There is no free internet as advertised, you need to be a member and membership sign up does not work. I have two very unhappy kids with me this evening. Also, we booked for 4 people, the bedding for the second bed had only 1 pillow. We have towels for 3 people. 1 drinking glass and 1.5 bottles of water.
1 nacht verbleven in april 2024
Reactie van Guest Service Team op 28 apr 2024
Thank you for your review. We apologize about your experience with the Wifi. We understand that it provides an option to sign up for Hilton Honors before getting into the Wifi. Please not that this can be skipped and processed without payment. We appreciate your information as we continue to improve guest experiences.

10/10 – Uitstekend

Victor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very convenient
1 nacht verbleven in april 2024
Reactie van Guest Service Team op 28 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We appreciate your business and review!

10/10 – Uitstekend

Gonzalo pablo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Está ubicada en un punto extratejico para moverte está ser a de todo y mucha conectividad
5 nachten verbleven in april 2024
Reactie van Guest Service Team op 28 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We appreciate your business and review!

10/10 – Uitstekend

Thomas Aristides

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
In town for the weekend and found this hotel centrally located and walkable to Rockefeller Center 5th Ave., Times Square. It’s a great location.
2 nachten verbleven in april 2024
Reactie van Guest Service Team op 20 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We appreciate this review. We hope you will choose to stay with us in the future.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Service Team op 20 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We appreciate this review. We hope you will choose to stay with us in the future.

8/10 – Goed

Karlene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Guest Service Team op 20 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave for your stay. We hope you will choose to stay with us in the future.

10/10 – Uitstekend

Amarilis

2 nachten verbleven in april 2024

8/10 – Goed

Peter

Reisde met partner
Positief: Netheid, voorzieningen
Good position for attractions
7 nachten verbleven in maart 2024
Reactie van Guest Service Team op 9 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We hope you will choose to stay with us again.

2/10 – Ontzettend slecht

Berke

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Totally unsafe! Everone can reach each floor without any confirmation from elevator. Also I put come back later sign but my neighbour steal it for 2 times! I told reseption, and manager they didn’t take any action. This is a huge security problem for our stay.
Reactie van Guest Service Team op 9 apr 2024
Thank you for choosing DoubleTree by Hilton Midtown Fifth Ave for your trip. We appreciate your review and apologize for your experience during your stay.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful experience staying at this hotel. For the location, the price is so incredibly reasonable. It’s clean and the staff super welcoming from the moment we arrived. Next time we are in NYC, we’ll book here again
5 nachten verbleven in maart 2024
Reactie van Guest Service Team op 9 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We hope you will choose to stay with us again.

8/10 – Goed

Carmina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was perfect for going shopping, Central Park, museums, and public transportation. The staff were helpful and friendly. Overall, the hotel was clean, updated, and very accessible.
2 nachten verbleven in maart 2024
Reactie van Guest Service Team op 9 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We hope you will choose to stay with us again.

10/10 – Uitstekend

Yuri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicación, instalaciones, servicio. Super recomendable
2 nachten verbleven in januari 2024
Reactie van Guest Service Team op 9 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We hope you will choose to stay with us again.

10/10 – Uitstekend

Carmen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the location
5 nachten verbleven in maart 2024
Reactie van Guest Service Team op 9 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We hope you will choose to stay with us again.

4/10 – Matig

Eve

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was someone clearly smoking cigarettes in the room next to me the whole time I was there. My entire hotel room and bathroom smelled like cigarettes.
1 nacht verbleven in maart 2024
Reactie van Guest Service Team op 9 apr 2024
Thank you for staying with DoubleTree by Hitlon Midtown Fifth Ave. We appreciate your review and apologize for your experience during your stay. We are continually working to improve our property and guest experiences.

10/10 – Uitstekend

Aldo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great finding for the price. You cannot beat this location right next to fifth avenue and other major venues. Staff was great and we received an excellent service. Thank you.
4 nachten verbleven in maart 2024
Reactie van Guest Service Team op 9 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We hope you will choose to stay with us again.

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will definetly go back! 10/10
4 nachten verbleven in januari 2024
Reactie van Guest Service Team op 9 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We hope you will choose to stay with us again.

8/10 – Goed

Duane

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Guest Service Team op 9 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We hope you will choose to stay with us again.

6/10 – Redelijk

Melissa

Positief: Netheid
Reactie van Guest Service Team op 9 apr 2024
Thank you for staying with DoubleTree by Hitlon Midtown Fifth Ave. We appreciate your review and apologize for your experience during your stay. We are continually working to improve our property and guest experiences.

10/10 – Uitstekend

Brigitte

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gerne wieder
3 nachten verbleven in maart 2024
Reactie van Guest Service Team op 30 mrt 2024
Thank you, Brigitte, for your review! We are glad you stayed with us at DoubleTree by Hilton Midtown Fifth Ave!

4/10 – Matig

Juan Miguel

1 nacht verbleven in maart 2024
Reactie van Guest Service Team op 20 apr 2024
Thank you for staying with DoubleTree by Hilton Midtown Fifth Ave. We appreciate this review. We hope you will choose to stay with us in the future.

10/10 – Uitstekend

Benjamin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice for a reasonable price in NYC. Great midtown location.
2 nachten verbleven in maart 2024
Reactie van Guest Service Team op 30 mrt 2024
Thank you, Benjamin, for your review! We are glad you stayed with us at DoubleTree by Hilton Midtown Fifth Ave!

10/10 – Uitstekend

Ashleigh

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and spacious. We did have a issue with not e cough cups and that the shower gel was never refilled, but when we asked, room service took care of it for us. The front desk staff was very friends and helpful. All in all a great stay. And very central! We had food, shopping and access to all the mayor attractions right there.
3 nachten verbleven in maart 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Ashleigh, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and staff were friendly. I would stay again.
2 nachten verbleven in maart 2024
Reactie van Guest Service Team op 30 mrt 2024
Thank you, Michelle, for your review! We are glad you stayed with us at DoubleTree by Hilton Midtown Fifth Ave!

4/10 – Matig

Catia

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
La ubicación del hotel es perfecta, está justo en el centro y te permite disfrutar de la cuidad bien. Sin embargo, el hotel tiene mucho ruido; nuestra habitación era bastante pequeña; el baño tenía ducha con cortina; la habitación era fría incluso con la calefacción en el máximo, las toallas ni secaban por ser tan frío; solo uno ascensor funcionaba, entonces teníamos que esperar muchísimo o subir por escaleras los tres pisos. Por lo general, lo único bueno fue la ubicación del hotel.
10 nachten verbleven in maart 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Catia, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

6/10 – Redelijk

Guillaume

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I booked with breakfast included. What you actually get is a voucher for the hotel’s restaurant hardly covering the price of a coffee!
2 nachten verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Guillaume, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

10/10 – Uitstekend

naida

2 nachten verbleven in maart 2024
Reactie van Guest Service Team op 30 mrt 2024
Thank you, Naida, for your review! We are glad you stayed with us at DoubleTree by Hilton Midtown Fifth Ave!

6/10 – Redelijk

Patrick

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The room was very nice and clean. The TV was a problem because the name of the station did not match the show. an example the title said CNN, but the TV show was Sponge Bob. So, you would have to go one by one to see what was on that station. The major problem, one elevator was broken so there was a long wait for the elevator every time and they were packed. I assume there was no service elevator because the maids and linen service was always using the elevators. We used the stairs several times (5th floor). The staff was nice but not helpful but they tried. The experience was not what we are use to with Hilton.
1 nacht verbleven in maart 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Patrick, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

10/10 – Uitstekend

James, narvon

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
We had a great stay here and would go again. Decent-sized rooms. Friendly staff. The only issue is the lack of elevator service. Only one was working, and that made for very crowded trips and long waits. The staff even has to use the same SOLE elevator, which is inconvenient for them too. And from what I read, this is not a new issue. Not sure why it can't be fixed.
2 nachten verbleven in maart 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, James, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. We are pleased to inform that both elevators are fully restored.

6/10 – Redelijk

Raneem

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Raneem, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

10/10 – Uitstekend

Cynthia

Reisde met familie en kleine kinderen
It was nice and clean and updated. The elevator service was terrible because of a broken one. But everything else was great. Staff was so nice and accommodating.
2 nachten verbleven in maart 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Cynthia, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

8/10 – Goed

Cynthia

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No me gusto que antes de hacer check-in estaban intentando hacer un cargo por 18 dolares y que hay que dejar 50 dolares de garantia por dia de hospedaje.
2 nachten verbleven in maart 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Cynthia, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay
1 nacht verbleven in maart 2024
Reactie van Guest Service Team op 30 mrt 2024
Thank you, Melissa, for your review! We are glad you stayed with us at DoubleTree by Hilton Midtown Fifth Ave!

6/10 – Redelijk

Amrit

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Had a nice stay here, staff were lovely and the location was amazing, most NYC attractions were in walking distance. The only issue we had was the broken elevator which meant long waiting times for the elevator that did work.
5 nachten verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Amrit, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

4/10 – Matig

Stephen

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Stephen, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

8/10 – Goed

Regina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location!
3 nachten verbleven in december 2023
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Regina, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

10/10 – Uitstekend

Lindsey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful and friendly. We were able to park in the city parking garage behind the hotel, which was very convenient. The shower in our room was probably the best hotel shower I have ever had! The pressure was great and it got nice and hot. So if you like a hot shower this place is for you! Our room was also very clean and the bed was comfortable. I would recommend this hotel to anyone.
1 nacht verbleven in februari 2024
Reactie van Guest Service Team op 30 mrt 2024
Thank you, Lindsey, for your review! We are glad you stayed with us at DoubleTree by Hilton Midtown Fifth Ave!

4/10 – Matig

Julia

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Excellent location and impeccable service!! One elevator only so line for getting to your floor was atrocious. That made it very difficult to get to our room each time.
3 nachten verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Julia, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. We are pleased to inform both elevators have been restored.

10/10 – Uitstekend

Melanie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So close to radio city and Rockefeller center! Clean, comfortable, and quiet
1 nacht verbleven in februari 2024
Reactie van Guest Service Team op 30 mrt 2024
Thank you, Melanie, for your review! We are glad you stayed with us at DoubleTree by Hilton Midtown Fifth Ave!

8/10 – Goed

Alexis, CURBIGNY

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super hôtel en plein centre de Manhattan.
5 nachten verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Alexis, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities.

6/10 – Redelijk

brian

2 nachten verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Brian, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

6/10 – Redelijk

Nilanjan

1 nacht verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Nilanjan, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

10/10 – Uitstekend

Casey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were clean and great location.
3 nachten verbleven in februari 2024
Reactie van Guest Service Team op 30 mrt 2024
Thank you, Casey, for your review! We are glad you stayed with us at DoubleTree by Hilton Midtown Fifth Ave!

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Be next time there thank you
7 nachten verbleven in februari 2024
Reactie van Guest Service Team op 30 mrt 2024
Thank you, Martin, for your review! We are glad you stayed with us at DoubleTree by Hilton Midtown Fifth Ave!

8/10 – Goed

Nikole

Positief: Netheid
2 nachten verbleven in januari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Nikole, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. Let us know if you have any questions or concerns.

10/10 – Uitstekend

Jasmin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Just need the other elevator fixed other than that stay was 10/10
2 nachten verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Jasmin, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. We are pleased to inform both elevators have been restored.

4/10 – Matig

margaret

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Only one elevator working when we arrived, then no elevator. Had to take stairs from and to 9th floor for a day.
1 nacht verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Margaret, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities. We are pleased to inform both elevators have been restored.

10/10 – Uitstekend

Rachel

Reisde met partner
Positief: Voorzieningen
Great location to the sites we wanted to be near. Room had a view of Radio City. However wished the bathroom was more private, door was glass and did not make me feel comfortable to friend in the room. That aside, I’m glad we stayed there
1 nacht verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Rachel, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities.

8/10 – Goed

Marc

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
very well located, only problem is that one elevator was broken which made the circulation between floors terrible
2 nachten verbleven in februari 2024
Reactie van Guest Service Team op 31 mrt 2024
Thank you, Marc, for your review. We appreciate this information to improve stays at DoubleTree by Hilton Midtown Fifth Ave. We are continuing to improve our guest experience and hotel amenities.