2/10
I can’t believe I had to leave this property within hours of checking in. After a long day at the airport and dance rehearsal immediately after, I finally arrived to my loft-style suite room to relax and refresh and that did I not. First, I noticed my bathroom was filthy and missing a trash can on the entire upper level. I called the front desk to request housekeeping. I decided to watch TV while I waited. I searched the entire room- no remote control! After waiting 54 minutes I decided to clean the shower myself to get a shower with the intentions on leaving the room immediately after. While showering, the door handle completely comes apart and the handle to adjust the water is missing. I have photos of everything. Upon exiting my room, I noticed the housekeeping cart parked outside my room and no one to be found. After a long heated dispute with Navoje- a supervisor at the property, the housekeeper on duty (Lilly) made up a story and I was offered the same room, but I would’ve had to wait for it to be cleaned. I asked for a discounted rate or some type of compensation and she said a new room was the only thing that she could do. Keep in mind, I had a 5-night stay. While waiting in the lobby searching for other hotels the lights kept flickering like a horror scene. If I could give this hotel 0 stars I would. Stay far away from this place it looks like it’s going out of business anyway.
Diamond
5 nachten verbleven in juli 2025
