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Beoordelingen van Comfort Inn & Suites New Iberia - Avery Island

2.5 out of 5
Comfort Inn & Suites New Iberia - Avery Island
611A Queen City Dr, New Iberia, LA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 47 van 75 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 75 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 75 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 75 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 75 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Megan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for the price
1 nacht verbleven in mei 2024
Reactie van ella op 16 mei 2024
Thank you for taking the time out to give us such a great review. We appreciate your business and look forward to your next stay. Please share your experience with your family and friends so that we can give them the same experience.

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and very relaxing.
1 nacht verbleven in mei 2024
Reactie van ella op 14 mei 2024
Thank you for taking time to do a great review about your stay. Please share with your family and friends so that we may give them the same great experience.

10/10 – Uitstekend

Barry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024
Reactie van ella op 12 mei 2024
Thank you for taking time out to give us such a great review. We appreciate your business and look forward to accommodating you again. Please share with your family and friends so that we may give them the same hospitality.

10/10 – Uitstekend

Destiny

1 nacht verbleven in mei 2024

10/10 – Uitstekend

Alain

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Très propre , et confortable
1 nacht verbleven in mei 2024
Reactie van ella op 11 mei 2024
Thank you for taking the time out to give us a great review. We appreciate your business and look forward to your next stay. Please share with your family and friends so that we can give them the same great hospitality.

8/10 – Goed

Joseph

Rooms are nice and clean. Didn’t like the idea of people hanging outside the hotel at night
3 nachten verbleven in mei 2024
Reactie van ella op 11 mei 2024
Thank you for taking the time out to give us a great review. We appreciate your business and look forward to your next stay. Please share with your family and friends so that we can give them the same great hospitality.

10/10 – Uitstekend

Bryant

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had issues with internet connectivity on the 3rd floor...the manager and staff quickly got me to stay in another room on the first floor where internet connectivity was most stable. Thank you for the convenient necessity
1 nacht verbleven in mei 2024
Reactie van ella op 8 mei 2024
Mr Bryant thank you again for being so nice and working with us as well. We definitely appreciate you understanding the internet is sometimes a headache but we definitely do everything we can to accommodate our guests. We look forward to your stay again in the future.

10/10 – Uitstekend

Lisa

2 nachten verbleven in april 2024
Reactie van ella op 27 mei 2024
Thank you for taking the time out to give us such a great review. We take pride in our service to you and look forward to your next stay. Please share with your family and friends so that we can give them the same great service.

10/10 – Uitstekend

Sahir

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall nice place
1 nacht verbleven in mei 2024
Reactie van ella op 7 mei 2024
Thank you for taking the time out to do a great review on your stay. Please share with your friends and family so that we can give them the same great experience as you had.

6/10 – Redelijk

Hillary

Positief: Netheid, staat van de accommodatie en faciliteiten
I was taken aback when arriving to this property. I called ahead to let them know I would be late as I was traveling from out of state. I arrived a bit later than I stated and was greeted with “You’re late!” I was surprised and was already feeling down because I was in town for a funeral. The two staff members constantly talked among each other and it took awhile to get my reservation situated. After getting the keys the staff member left the desk to move their car that was parked out in front of the hotel doors when I arrived. Shockingly, the rest of the visit was good. One of the managers was very talkative and made sure everyone was fine during breakfast hours. You never know why people are in town, so please service customers with respect.
3 nachten verbleven in april 2024
Reactie van ella op 2 mei 2024
Thank you so much for taking time out to give us a review. Im the talkative manager, mrs ella mathews that take pride in making sure that the guest are having a great stay. I did look into the check in process and did bring your concern to the attention of the two front desk clerks. One was in training. Please allow us another opportuniity to service you again.

10/10 – Uitstekend

Destiny

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very too tier.
1 nacht verbleven in april 2024
Reactie van ella op 30 apr 2024
Thank you so much for taking the time to rate your stay. Please share your experience with your family and friends so that we may give them the same experience you received. Management and Staff

4/10 – Matig

Tammilee

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The faucet in our first room was loose and the coffee pot would not work. The general manager brought a new coffee pot and had Maintenance come to fix the sink. We left to go eat and when we came back, the sink was in pieces and it was after 8 o’clock. We were not given any information and had a toddler to get ready for bed. Our check in person helped us move into another room.
1 nacht verbleven in april 2024
Reactie van ella op 27 apr 2024
I apologize for the inconvenience and also for the faucet taking a while longer than expected. It was leaking from the bottom and I wanted to make sure it was repaired properly. Please allow us to accommodate you again in the near future.

8/10 – Goed

Alicia

N/a
3 nachten verbleven in maart 2024
Reactie van Ella op 20 apr 2024
Thank you for taking the time out to give us a review. We appreciate you and look forward to accommodating you again in the near future..

10/10 – Uitstekend

Corey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Rooms were clean. Staff was friendly and attentive. There was a party taking place in the hotel and we were concerned the noise would be crazy, but we honestly never heard anything. And we were right next to it. Breakfast was perfect and easy with lots of choices. Everything was nice and clean. We didnt get to stay long, but we will definitely choose this hotel again if we end up back in the area!
1 nacht verbleven in april 2024
Reactie van Ella op 15 apr 2024
Thank you so much for taking the time to do this review. And also sharing the fact that if someone is hosting anything in the conference room, that the manager will make sure that the noise if kept to a minimum to not disturb our guest. Please share with your family and friends also

6/10 – Redelijk

Erin

Zakenreiziger
Positief: Netheid, personeel en service
Coffee machine was broke in the room, which was very annoying and the ice machine on The third floor was broken as well. I left a note about the coffee machine, so hopefully it was replaced.
1 nacht verbleven in maart 2024
Reactie van Ella op 15 apr 2024
Thank you for taking the time to do a review. We have switched out the coffee machine and the 3rd floor ice machine is being serviced as well….We appreciate you and look forward to accommodating you again in the near future.

6/10 – Redelijk

Andrew

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
Check in was quick, although w were greeted by a scribbled note requesting “Don’t check out room, I’ll be back” with a phone number & a bell placed beside it. After waiting a moment and then ringing the bell, a staff member popped out from around the corner. Check in was prompt but we were disappointed to learn there’s no pool any more. Our room on the 2nd floor had a dirty bathroom shower with standing water & the cover to the shower pipe had become unglued from the wall. There was partially used complimentary toiletries that had soap scum or grease covering the plastic wrapping. The AC unit and window sill above it had dried paint & texture? splattered all across the top and there were several burnt out lightbulbs. Just not a wow experience by any means. The complimentary breakfast had lots of bread options but only 1 meat & had 1 community gallon of milk left in a mini fridge (I’m assuming for the cereal station) but no milk for the kids to drink, only juices from a dispenser. Overall our stay was okay, I don’t think I would book again though because amenities are better elsewhere.
2 nachten verbleven in april 2024
Reactie van Ella op 12 apr 2024
We apologize for the inconvenience and hope that you will allow us to make it up to you. The pool will be turned into a great seating area that im sure you will appreciate.

6/10 – Redelijk

Warren

Internet would not connect on the 3rd floor. Had to change rooms to ground floor to be able to use the wifi
1 nacht verbleven in april 2024
Reactie van ella op 7 apr 2024
We apologize for the inconvenience with the internet. Please allow us to service you again and I hope the internet is not giving you any problems

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean and customer service was great.
1 nacht verbleven in maart 2024
Reactie van ella op 30 mrt 2024
Thank you for allowing us to accommodate you. We appreciate your business and taking the time to do a review. Please share your experience with us to your family and friends.

8/10 – Goed

Melissa, Orange

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Ella op 26 mrt 2024
Thank you for taking the time to share your experience. Please share with family and friends so that we may accommodate them also.

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
clean, new
1 nacht verbleven in maart 2024
Reactie van ella op 14 mrt 2024
Thank you for allowing us to accommodate you. Please share your experience with family and friends. Thank you again Staff and Management

10/10 – Uitstekend

Dora

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Now that it’s Comfort Inn I love it. Comfort Inn is great. I just hope it stays that way and not it go unattended like the last Inn. Will definitely be there again
3 nachten verbleven in maart 2024
Reactie van Ella op 12 mrt 2024
Thank you for allowing us to accommodate you. Please share your experience with your family and friends. Apprieciate your business...Staff and Management

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff whose excellent
2 nachten verbleven in maart 2024
Reactie van Ella op 12 mrt 2024
Thank you for allowing us to accommodate you. Please share your experience with your family and friends. Apprieciate your business...Staff and Management

4/10 – Matig

Kevin, Spring

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check in took too long, rooms given were not cleaned, elevator slow, breakfast was ice cold & should not even be offered. Not many other options in New Iberia. Waste of choice and money. Property has been attempted to be renovated but is sadly lacking…..
1 nacht verbleven in maart 2024
Reactie van ella op 11 mrt 2024
Sorry to hear that we did not meet your expectations. The property has been newly renovated.

2/10 – Ontzettend slecht

Ebony

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van ella op 7 mrt 2024
I apologize that your stay was not as expected. Can you please reach out to me so I can speak to you regarding your concerns

10/10 – Uitstekend

S Joy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean remodeled property with well-lit parking. Very quiet with a nice size TV for the space. They also offer free breakfast daily AND they are located near an excellent Waffle House.
1 nacht verbleven in februari 2024
Reactie van ella op 6 mrt 2024
Thank you for taking the time out to share your experience. Please share with your family and friends so that we can accommodate them as well. Staff and Management

8/10 – Goed

DANIEL

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There was a problem with our key deactivating and i was not the only guest that happened to
1 nacht verbleven in februari 2024
Reactie van Ella op 27 feb 2024
I apologize for the problem with the keys. The time was off on the equipment which connects to the door timer. The issue has been resolved and we hope you will allow us to continue to service you.

10/10 – Uitstekend

Leah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fast check in, clean, and comfy
We were greeted immediately at the check in counter. Paperwork and keys were ready. Fastest check in ever! The room was clean and comfortable and the hotel was well maintained and nicely decorated. We enjoyed our overnight stay.
1 nacht verbleven in februari 2024
Reactie van Ella op 25 feb 2024
Thank you for allowing us to accommodate you. Please share your experience with your family and friends so that we can give them the same hospitality.

6/10 – Redelijk

Tyron

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service
The price was great for the room but the housekeeping needs some work, called multiple times to the front desk to have more towels brought up but no towels were ever brought up. Other than that not a bad hotel.
3 nachten verbleven in februari 2024
Reactie van Ella op 23 feb 2024
We apologize for any inconveniences you may have experienced. Thank you for taking the time out to let us know what we can improve on. Please allow us to service you again.

10/10 – Uitstekend

Bianca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good!
2 nachten verbleven in februari 2024
Reactie van Ella op 19 feb 2024
Thank you so much for allowing us to accommodate you. We look forward to seeing you again in the near future. Please share your experience with all your friends so they will experience the great hospitality we aim to provide.

10/10 – Uitstekend

WENDY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in februari 2024
Reactie van Ella op 19 feb 2024
Thank you so much for allowing us to accommodate you. We look forward to seeing you again in the near future. Please share your experience with all your friends so they will experience the great hospitality we aim to provide.

10/10 – Uitstekend

Skyla

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Ella op 19 feb 2024
Thank you so much for allowing us to accommodate you. We look forward to seeing you again in the near future. Please share your experience with all your friends so they will experience the great hospitality we aim to provide.

10/10 – Uitstekend

Kayla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything about the hotel was amazing. The front desk was extremely helpful and kind!
2 nachten verbleven in februari 2024
Reactie van Ella op 18 feb 2024
Thank you so much for allowing us to accommodate you. We look forward to seeing you again in the near future. Please share your experience with all your friends so they will experience the great hospitality we aim to provide.

10/10 – Uitstekend

Lucy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We ejoyed our stay, the only say i can say needs improvement would be the shower the shower head is so high and the water really doesn't get to hot. The ladies there were very friendly.
2 nachten verbleven in februari 2024
Reactie van Ella op 17 feb 2024
Thank you for allowing us to accommodate you. We look forward to seeing you again in the near future. Please spread the news to all your friends and family. Manager and Staff

10/10 – Uitstekend

Jephon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe area right off hwy 90 for a good price. It’s a Newly remodeled hotel.
2 nachten verbleven in februari 2024
Reactie van Ella op 15 feb 2024
Thank you for allowing us to accommodate you. we look forward to your next visit...Manager and Staff

4/10 – Matig

bradley

Positief: Netheid
Negatief: Personeel en service
They required a cash deposit for the room of $100, who just has that much cash on them? just a heads up.
Reactie van Ella op 12 feb 2024
Mr Bradley, I apologize for the deposit that is required for all the third party reservations. We have to have some form of payment also for the incidentals that is usually held on a guest credit card when the guest pays cash. The deposit is returned at check out. Please allow us to accommodate you again in the future.

10/10 – Uitstekend

Corinne

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent sejour
1 nacht verbleven in februari 2024
Reactie van ella op 12 feb 2024
Thank you for allowing us to accommodate you. We look forward to your next visit with us.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
2 nachten verbleven in februari 2024
Reactie van ella op 5 feb 2024
Thank you for allowing us to accommodate you. I hope your next stay will be a 10 out of 10. Please feel free to contact me so that i can discuss if their was anything I could have done to make it better.

8/10 – Goed

Aundrea

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a very good breakfast
The breakfast (eggs) was horrible.
2 nachten verbleven in februari 2024
Reactie van ella op 5 feb 2024
Thank you for allowing us to accommodate you. Please feel free to reach out to me to let me know if their is anything I could have done better to make your stay a 10 out of 10

2/10 – Ontzettend slecht

Donovan

2 nachten verbleven in januari 2024
Reactie van Ella op 31 jan 2024
We apologize for any inconvenience you may have encountered. Regrettably, we had to charge you for the damages to the room.

6/10 – Redelijk

Eric

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel!
The overall stay was great, the hotel was clean, staff was frindly, room was comfy minu the fridge not working well. My biggest issue, which was partly my fault, was that on check in i ran my card and it said approved and then wanted me to run it again. I told the lady that it already approved my card and she told me to run it again. Against my better judgement I did and was charged twice for the room and was told I would not be able to get a refund until I checked out. Other than that and the fridge, the stay was great.
2 nachten verbleven in januari 2024
Reactie van ella op 30 jan 2024
Mr Eric we apologize for any inconvenience. The issue with the cc terminal was brought to our attention by my front desk clerk. I did call the Support Line and it was definitely an issue which they have resolved. Thank you for allowing us to accommodate you and we look forward to your next visit

10/10 – Uitstekend

Walter

1 nacht verbleven in januari 2024
Reactie van ella op 30 jan 2024
Thank you for taking time out to give us your input. We appreciate your business and look forward to your next visit with us.

10/10 – Uitstekend

Jon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was fresh clean and updated very well
1 nacht verbleven in januari 2024
Reactie van ella op 24 jan 2024
Thank you for allowing us to accommodate you. We appreciate your feedback and look forward to your future stays with us.

10/10 – Uitstekend

Rashonda

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Transitions
1 nacht verbleven in januari 2024
Reactie van ella op 24 jan 2024
Thank you for allowing us to accommodate you. We appreciate your feedback and look forward to your future stays with us.

8/10 – Goed

Debra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff and comfy beds. Breakfast bar was under stocked.
4 nachten verbleven in december 2023
Reactie van ella op 24 jan 2024
Thank you for allowing us to accommodate you. We appreciate your feedback and look forward to your future stays with us.

10/10 – Uitstekend

Derrick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Christmas visit
The stay was good. The rooms were spacious and clean. The people at the desk were very friendly and accommodating. The only thing I would change is to make the bathroom vent less noisy. We will stay here again.
4 nachten verbleven in december 2023
Reactie van ella op 1 jan 2024
Thank you for allowing us to accommodate you. We look forward to your next visit with us. Happy New Year.

10/10 – Uitstekend

Gerald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van ella op 22 dec 2023
Thank you for allowing us to accommodate you. We look forward to seeing you again in the near future.