Vind je ideale hotel in New Burlington

'When we first arrived, the front desk staff had absolutely poor customer service. Not helpful, rude, impatient. Thankfully, the other staff during the day and other evenings were wonderful and accommodating. Breakfast was good, rooms very clean and comfortable.'

'I cannot obtain a receipt for my stay, you keep sending me to third party. In past stays at a SpringHill you provided itemized receipt. This is so very important to have receipt so I can get reimbursed from my company. Very frustrating!8'

'I needed the use of the business center. It was broken and unavailable.'

'Pretty good although the view of Arby’s was a bit interesting 🤔'

'One of the best hotels I’ve ever stayed in. Staff was phenomenal'

'Staff was really nice, got my deposit back just in time. The room was a little run down (insignificant stuff) but still great. If you are sensitive to smells though, I don't recommend going here cause as soon as you walk into the room you get smacked with the smell of cleaner lol. Definitely worth the stay if you're looking to save money and if you're traveling with a pet.'

'I booked through Expedia but I am a IHG Platinum Elite member who was not recognized nor was I given Welcome points for my stay. Front Desk Service was AWFUL!! Even if I couldn't get points for the booking I should have gotten welcome points!! I stayed here in the past but will never stay here again!!'

'Great night sleep. No serious complaints. Pillows where good. Beds comfortable.'