I had two rooms booked for my family to stay for my wedding. One of the rooms absolutely reeked like cigarette smoke. The guy at the front desk told me to focus on my wedding and that i wont even remember the smell when all is said and done...I didn't appreciate that answer because if I am paying for a room, it shouldn't smell like smoke that I did not smoke. They bombed the room and it was a little better. I work in customer service, it shouldve been moved or upgraded.