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Beoordelingen van Courtyard by Marriott Wall at Monmouth Shores Corporate Park

3 out of 5
Courtyard by Marriott Wall at Monmouth Shores Corporate Park
1302 Campus Pkwy, Neptune City, NJ

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 316 van 653 beoordelingen" "
Gastenscore: 8 - Goed. 222 van 653 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 653 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 653 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 653 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Araceli

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
We didnt have a working bathroom in our room and we were told to use the one in the waiting area if we needed to. We asked to speak to manager and manager does not care. Also they had one person working the breakfast area when they should have known people were there for a big festival. The place was clean, staff except manager were friendly and attentive.
1 nacht verbleven in april 2024
Reactie van Customer Service op 3 mei 2024
Araceli, we sincerely apologize for the inconvenience you experienced regarding the bathroom facilities in your room. It's imperative that we strive to ensure each of our guests' rooms are comfortable and functioning as they should. We're sorry to hear your interaction with our management did not meet your expectations.We value your feedback about the breakfast service. This helps us adjust and ensure we can accommodate high demand times effectively. On a positive note, thank you for acknowledging the cleanliness of the hotel and the attentiveness from our team members. We hope you consider giving Courtyard by Marriott Wall at Monmouth Shores Corporate Park another opportunity to offer you an improved experience in the future.

8/10 – Goed

Harvey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff went the extra mile to satisfy the customer. Maintenance seemed to have trouble figuring out how to fix a noisy toilet flush valve.
3 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Harvey, it warms our hearts to hear that our front desk team truly went above and beyond to ensure a positive experience. It's disappointing to hear, however, that there were some issues with bathroom maintenance during your stay. We assure you that our team is dedicated to addressing these matters swiftly and efficiently. We hope that you found the overall experience at Courtyard by Marriott Wall at Monmouth Shores Corporate Park to be gratifying, and we look forward to your next visit.

10/10 – Uitstekend

Pamela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed 1 night
1 nacht verbleven in maart 2024
Reactie van Customer Service op 28 mrt 2024
Pamela, thank you for choosing Courtyard by Marriott Wall at Monmouth Shores Corporate Park for your recent stay. We hope you found everything to your satisfaction and we look forward to welcoming you back for another stay in the future.

10/10 – Uitstekend

Albert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The whole place was very nice, friendly and knowledgeable staff. Everyone went above and beyond to make our stay wonderful, I’ll stay there again anytime I’m in the area.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 22 mrt 2024
Albert, it's fantastic to hear that you found the Courtyard by Marriott Wall at Monmouth Shores Corporate Park an exceptional experience. We appreciate your kind words regarding our devoted team members. It's truly rewarding to know they made your stay wonderful and that you'll consider staying with us again on future visits to the area. Looking forward to welcoming you back!

10/10 – Uitstekend

julianne

1 nacht verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Thanks for the perfect rating, Jolaine!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard by Marriott Wall at Monmouth Shores Corporate Park.Have a wonderful day!

8/10 – Goed

Monique

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely staff and nice hotel. Just missing lotion
1 nacht verbleven in maart 2024
Reactie van Customer Service op 4 mrt 2024
Monique, we're delighted to hear that you found our team members to be lovely and that you enjoyed your time at Courtyard by Marriott Wall at Monmouth Shores Corporate Park. We appreciate your feedback regarding the availability of amenities and will take it under consideration. We hope to have the pleasure of hosting you again soon.

8/10 – Goed

BERNARD

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Service op 4 mrt 2024
Thanks for the 4/5 rating, Benard!We're thrilled you enjoyed your time at Courtyard by Marriott Wall at Monmouth Shores Corporate Park so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

6/10 – Redelijk

Mary

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
During my stay, the fire alarm went off at around 1am. It turned out to have been a faulty system. Although we were not charged for the room, given a continental breakfast, and staff was very helpful, it seems that there were various problems with the system, such as multiple passwords that did not work. I think Marriott should be more prudent in maintaining in this important system.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Cheryl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Sean

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in. Clean well appointed room.
1 nacht verbleven in december 2023

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very pleasant, nicely run suburban motel that meets all the expectations expected of the brand. Staff were helpful, location was convenient for our visit, Exercise room we good, everything worked and they had most needed amenities. Not a vacation spot but a convenient, hospitable suburban motel.
1 nacht verbleven in november 2023

8/10 – Goed

Georgia

Reisde met familie
Positief: Netheid, personeel en service
The heat didn't work well. It came out of the unit cold. I thought the breakfast was more than it was. Consequently we went out for a real breakfast
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Justin

Reisde met een groep
Negatief: Personeel en service, voorzieningen
Seems clean
1 nacht verbleven in november 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was fine but the hallway leading to the room was bit of a mess. Baseboards missing from walls and the remnants of work in the hall were evident in the carpet. The front desk failed to warn us about the wedding party across and down the hall from us so we had to put up with the noise all night. I don't blame the wedding party. Of course that's what you should do at a wedding - celebrate. I suppose the hotel staff have no legal obligation to tell us but I would have appreciated a heads-up up. It's the kind of thing I used to do for my valued customers when I worked in the service field for many years.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Nelson

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice and clean
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Charda

1 nacht verbleven in oktober 2023

8/10 – Goed

Joseph, Georgetown

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service
Nice and comfortable with lovely staff
2 nachten verbleven in september 2023

6/10 – Redelijk

Richard

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
3 nachten verbleven in september 2023

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Grace

1 nacht verbleven in september 2023

10/10 – Uitstekend

Beatrice

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Christina

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service
2 nachten verbleven in juli 2023

8/10 – Goed

magdalena, philadelphia

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Recuperating from the flood needs to become a priority by upgrading the entire hotel and ensuring both elevators work. Carpet on the side of the only working elevator looks very old; some rooms still need upgrading. Super location but place needs some attention. Staff is super.
1 nacht verbleven in juli 2023

8/10 – Goed

Donald

Positief: Netheid, personeel en service
The restaurant should offer more on the menu, You will lose business, If you don't update to a full menu, People that travel will stay more if food is more convenient.
2 nachten verbleven in juli 2023

8/10 – Goed

sandra

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022
Reactie van Joe op 10 jan 2023
Thank you

8/10 – Goed

Beth

Zakenreiziger
Positief: Netheid, personeel en service
The property appeared to be new/well maintained and clean. The bedroom had some attractive furniture besides the king bed: couch, ottoman & end table to use to eat, if one so desired. It was not your typical vanilla hotel decor, but slightly nicer. The room had a fridge and it had multiple lamps for good lighting. The bed was comfortable but the pillows needed replacing. However, it was located in a corporate park with no restaurants. Although the hotel advertised that it had a restaurant for breakfast and dinner, it was not a true restaurant in the sense that it was located in the bar area and served a very limited menu for dinner. I had to approach the bar and call out into the “kitchen” to get the waitress’s attention to place a dinner order. The burger was just so-so. It was made from a frozen patty and not the type of hamburger that I would expect from a true restaurant. However, it was brought to my table (in the bar area) promptly & with a smile.
Reactie van Joe op 10 jan 2023
Thank you

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice suburban hotel
This was a very nice, suburban hotel, well-maintained and well-managed. The rooms were large and comfortable, the staff were helpful, the location (and room) were quiet. It's not a vacation destination but for personal or business reasons, I would be happy to stay there again if the opportunity arose.
1 nacht verbleven in november 2022
Reactie van Joe op 10 jan 2023
Thank you

6/10 – Redelijk

Sergio

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Clean but very removed from everything
1 nacht verbleven in oktober 2022

8/10 – Goed

Gregory

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2022

4/10 – Matig

Austin

Zakenreiziger
Positief: Comfort kamer
Room had a horrible musty smell the entire time I assume from the AC unit.
2 nachten verbleven in september 2022

10/10 – Uitstekend

DAVID

1 nacht verbleven in september 2022

6/10 – Redelijk

Victor

Negatief: Personeel en service
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Joseph

Reisde met familie
Positief: Personeel en service, voorzieningen
Been here a few times. Got the bigger room last stay, things were broken, eoom just looked run down
1 nacht verbleven in augustus 2022

8/10 – Goed

Richard

Positief: Personeel en service
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Lionel

1 nacht verbleven in juli 2022

8/10 – Goed

ELLEN

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022

6/10 – Redelijk

Steven

Reisde met partner
Positief: Netheid, personeel en service
Nice place, room furniture outdated and loud air conditioning. Outside courtyard furniture needs improvement Room was clean and front desk helpful
3 nachten verbleven in juli 2022

10/10 – Uitstekend

Maryana, Stormville

1 nacht verbleven in juli 2022

10/10 – Uitstekend

Lynda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service, clean and comfortable
My husband and I have stayed in Marriott hotels several times and always have a great service. Rooms are always clean and comfortable.
2 nachten verbleven in juni 2022

8/10 – Goed

Travis

Positief: Personeel en service, comfort kamer
For the money spent here a usable Pool would be nice.
1 nacht verbleven in juni 2022

6/10 – Redelijk

Pichny

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Luis

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Whas great!
1 nacht verbleven in mei 2022
Reactie van Joe op 31 mei 2022
Thank you

8/10 – Goed

Ann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I think we could have done better
I would say this hotel was a little too expensive for what it was… No breakfast was included… For the price, I think we could have done better
1 nacht verbleven in april 2022
Reactie van Joe op 26 mei 2022
Thank you for the Comment. Courtyard brand does not offer free breakfast. Next visit, the Residence Inn Marriott offers free breakfast.

6/10 – Redelijk

Matt

Zakenreiziger
Positief: Netheid
Thin floors
Floors are weak and thin. You can hear anyone walk above you.
1 nacht verbleven in april 2022
Reactie van joe op 26 mei 2022
I apologize the floors are thin, Unfortunately we did not build the building, I wish we did.

10/10 – Uitstekend

amir

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable bed. Delicious avocado toast and lattes
1 nacht verbleven in april 2022
Reactie van Joe op 31 mei 2022
Thank you

2/10 – Ontzettend slecht

Kerry

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rain was coming through the roof into my room. Extremely disappointed.
1 nacht verbleven in april 2022
Reactie van Joe op 26 mei 2022
I apologize, the roof sprung a leak