Voorkant van accommodatie

Beoordelingen van UNAHOTELS Napoli

4 out of 5
UNAHOTELS Napoli
Piazza Garibaldi, 9/10, Naples, NA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 559 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 310 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 86 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 1000 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Roger

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
What to say….. nice hotel, good location, great breakfast and diner options at the top floor, however very noisy area and not well cleaned after a night and staff isn’t very friendly…
2 nachten verbleven in september 2023
Reactie van Hotel Management op 29 sep 2023
Dear Roger, we are so glad to see that your stay was overall satisfying.As well as many other cities in Europe, Naples railway station surrounding area may appear as not welcoming as it should, altough we must say that we no dangerous situations have occured since long time, thank also Police rounds 24/7.On the other hand, we are sure you appreciated the short distance to city centre of the city and its main point of interest.Last but not least, our staff is always committed to satisfy our guests needs and requests even when busy or envolved in telephone calls, emails and check-in or check out operations, for which we're sure you understand and accept our apologiez if you felt not so welcomed.We would be highly glad to welcome you back, With best regards

8/10 – Goed

Ashkan Mohammad, Rotterdam

2 nachten verbleven in juni 2022

8/10 – Goed

L.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2021
Reactie van La Direzione op 23 dec 2021
Gentile ospite, desideriamo ringraziarLa per aver dedicato parte del Suo tempo recensendo il nostro hotel, consentendoci così di monitorare la qualità dei nostri servizi. Siamo lieti di constatare che siamo riusciti a soddisfare le Sue esigenze, ottenendo un giudizio favorevole sulla struttura che ci gratifica e fornisce uno stimolo al costante miglioramento del nostro lavoro. Augurandoci di averLa presto nuovamente nostro ospite, Le porgiamo i più cordiali saluti.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel
Fijn mooi hotel op een prima locatie
4 nachten verbleven in oktober 2021
Reactie van Hotel Management op 20 okt 2021
Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

10/10 – Uitstekend

Angelique

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel
We werden goed ontvangen bij onze zeer late aankomst. Kregen tevens een gratis upgrade naar een superior room aangeboden. Ook het ontbijtbuffet was top geregeld. Mooi uitzicht vanaf terras van ontbijtzaal trouwens.
1 nacht verbleven in september 2020
Reactie van Luca Giuliano General Manager op 25 sep 2020
Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
odern hotel met mooie rooftop bar.
Mooi en modern hotel in een oud gebouw dicht bij het station. Prachtig uitzicht vanaf de rooftopbar. Goed ontbijt ondanks Corona.
Twee persoonskamer
Twee persoonskamer
Badkamer
Binnen ruimte hotel
1 nacht verbleven in september 2020
Reactie van Luca Giuliano, General Manager op 17 sep 2020
Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vriendelijk personeel, goede kamer en goed ontbijt
4 nachten verbleven in maart 2020
Reactie van Luca Giuliano, General Manager op 16 mrt 2020
Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in maart 2020
Reactie van Luca Giuliano, General Manager op 16 mrt 2020
Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De flatscreens zijn verouderd en te klein. Ook geen tv channel list ,ontbreekt op de kamer. CNN en BBC world wel aanwezig op grote schremen tijdens ontbijt niet gevonden in de kamer.
5 nachten verbleven in februari 2020
Reactie van Luca Giuliano General Manager op 25 feb 2020
Dear Guest, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Hoping to welcome you again soon as our guest, Best regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2019
Reactie van Luca Giuliano,General Manager op 12 okt 2019
Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

4/10 – Matig

Deborah

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This hotel is in a busy and somewhat dangerous neighborhood. The restaurant on the rooftop switched out my wine order and was super over priced for the quality, but we didn’t feel safe enough to walk around looking for another. We won’t return here.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Andrew Vladimir

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything
3 nachten verbleven in mei 2024
Reactie van Michela Testa - General Manager op 26 mei 2024
Dear Andrew,thank you so much for giving us top level review :)We hope to see you next time soon,Best wishes

10/10 – Uitstekend

Sheryl

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome staff and amenities
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 25 mei 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

Martin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are superb, the hotel is stunning.
5 nachten verbleven in mei 2024
Reactie van Hotel Management op 23 mei 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

Maureen, Franklin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the location. In the heart of Piazza Garibaldi. Very walkable and tons of restaurants to choose from.
1 nacht verbleven in mei 2024
Reactie van Michela Testa General Manager op 26 mei 2024
Dear Joseph,we wish to really thank you for leaving this amazing review!We're glad you fully enjoyed your stay and we hope to have you back here soon!Best wishes

8/10 – Goed

Alla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean rooms, very comfortable beds. We had a nice dinner at the hotels rooftop restaurant, food was very good.
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 22 mei 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

Robin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 22 mei 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

Felix

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice location
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 14 mei 2024
Dear Felix,thank you so much for such a positive review!We hope to see you back soon,Best regards

8/10 – Goed

Dorothy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
service en chambre ( petit dejeuner payant
2 nachten verbleven in mei 2024
Reactie van Michela Testa General Manager op 26 mei 2024
Dear Dorothy,thank you so much for this nice review and for having underlined the quality of breakfast service, served on the rooftop restaurant or comfortably in the room.We hope to see you next time soon,Best regards

6/10 – Redelijk

Betty, North Hampton

Reisde met familie
Positief: Netheid
We stayed for 5 days. On the first day, our assigned room had no internet service so we moved to another room. This was fine for 3 nights until the air conditioning stopped working…so, we moved to a third room for 2 nights. In this room the safety bar in the bath/shower was broken. We stayed there anyway because we were tired of changing rooms! Also, none of the three rooms had anywhere (drawers, shelves) to put anything.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

William

Reisde met familie
Positief: Personeel en service
The room was loud and overrated
1 nacht verbleven in mei 2024
Reactie van Michela Testa General Manager op 26 mei 2024
Dear William,thanks for taking time to review your stay, we are glad that it has been overall satisfying.For what may concern to your accomodation, all rooms are provided with sound proofing windows that isolate chaos coming from outside, as we are placed in the main area of Naples. In fact we are sure you highly appreciated our convenient location next to central train station and historical center.We're looking forward to welcoming you once again,Best wishes

8/10 – Goed

Denise Mandy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Schöne und saubere Zimmer, zentral gelegen. Unbedingt Ohrstöpsel mitnehmen, wenn man geräuschempfindlich ist, da die Feuerwehr sehr oft fährt, nachts die Müllabfuhr fährt und die Autofahrer dauerhaft hupen und die Wände sehr dünn sind. Wir hatten außerdem sehr viele Mücken im Zimmer. Wir können die Bar empfehlen die Drinks waren lecker und das Personal war sehr nett. Lediglich die Angestellten am Empfang waren sehr arrogant und unfreundlich. Alles in allem kann ich das Hotel weiterempfehlen.
4 nachten verbleven in mei 2024
Reactie van Michele Testa - General Manager op 27 mei 2024
Dear Denise,thank you for taking time to review your stay: we’re glad to see that you overall enjoyed your stay.As far as your accomodation is concerned, all rooms are provided with sound-proofing windows that reduce the impact of noises coming from outside, as we are located in the main and neuralgic area of Naples; in fact we are sure you took advantage from being closeby to Central Train Station and historical center.Thanks for your great feedback about RoofTop Bar&Restaurant too, we wish to have you back soon, also for changing your feeling about staff’s courtesy.Our team’s always committed and focused on our guests needs and requests, even when highly busy on high season days.Within best wishes,

10/10 – Uitstekend

Elena, Dallas

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Strange area
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 22 mei 2024
Dear Guest,we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services.We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

Paolo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 4 mei 2024
Gentile Paolo,desideriamo ringraziarla per il tempo dedicato a recensire il suo soggiorno che con nostra grande soddisfazione leggiamo esser stato di suo totale gradimento.Ci auguriamo di rivederla presto,Cordiali saluti

8/10 – Goed

Jagdish

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not far to walk
3 nachten verbleven in april 2024
Reactie van Hotel Management op 26 apr 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

Myles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hotel Management op 26 apr 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

David, Juarez

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 26 apr 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

8/10 – Goed

Jesus

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is good and near train and metro station. Staff is good.
4 nachten verbleven in april 2024
Reactie van Hotel Management op 26 apr 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

Rex

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a quiet retreat from the noise and chaos from the streets of Naples. The rooms were nicely appointed, beds comfortable, breakfast was excellent, and staff very accomodating.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 27 apr 2024
Dear Guest, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

6/10 – Redelijk

Dr. Johannes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central located but it was absolutely tooNoizy in the Night, we did not Sleep Moore than Two hours even in the de luxe room … Perfect Restaurant on the sixth floor and denies the rooftop terrace…
1 nacht verbleven in april 2024
Reactie van Hotel Management op 1 mei 2024
Dear Guest,thanks for taking time to review your stay.We're sorry to read that you weren't able to sleep at the night for noises coming from the street, we are located in the main square of Naples, in a crowded, convenient and strategical area, for that we gave to you a room on a high floor, provided with sound proofing windows, to isolate chaos outside. We are sure you appreciated at least the proximity to central station and historical center and we hope to see you back soonBest regards

10/10 – Uitstekend

Robert

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Hotel Management op 27 apr 2024
Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

antonella, Milano

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the personnel were kindly and really supportive. I would recommend this hotel to my friends and back there Anto
1 nacht verbleven in april 2024
Reactie van Hotel Management op 1 mei 2024
Gentile Antonella,desideriamo ringraziarla per la bellissima recensione, ci auguriamo di rivederla prestissimo!Cordiali saluti

6/10 – Redelijk

Anthony

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Staff tried to be helpful but experience was not great. We stayed one night and needed wi-fi to check in. First room (113) we moved in to: no wi-fi. We called down to reception and were told to pop down and they would set up. We unpacked and went down. We went back up and met a facilities guy and he couldn't get wi-fi.. He then took us to another room on the first floor. No wi-fi. He then took us to 324 on the 3rd floor and we had wi-fi. We then had to repack and move. The second room had poor light and was smaller but, by this time we were too tired to complain as had already lost an hour. We later noted it had a broken toilet seat. The roof-top restaurant staff worked hard and we had an enjoyable meal, although I ordered a Vodka Martini that was delivered warm (the manager removed it from the bill so thank you).
1 nacht verbleven in april 2024
Reactie van Hotel Management op 25 mei 2024
Dear Guest,we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services.We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.Hoping to welcome you again soon as our guest,Best regards

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location - literally opposite the main station. But this is a bit of a downside too as it’s pretty noisy all night. Reception staff are great - we wanted to go to pompei and there was a train strike on the line we were going to use. The man at reception took time to look online which lines were and weren’t open. Wrote down an alternative route and the times of the trains. Another receptionist drew on a map 3 pizza places he recommended. Very good service. Taxi to the airport was only 15 mins and 19 euros. I’d stay again.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 27 apr 2024
Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

Heidi

Positief: Voorzieningen
Close to train station. Nice roof top bar and restaurant. Excellent breakfast
1 nacht verbleven in april 2024
Reactie van Hotel Management op 1 mei 2024
Dear Heidi,we'd like to thank you for taking time to review your stay and for having underlined the quality of breakfast service :)Wish to welcome you back soonBest regards

10/10 – Uitstekend

Robert T

3 nachten verbleven in april 2024
Reactie van Hotel Management op 4 mei 2024
Dear Robert,thank you, it's been a pleasure to have you here :)Hope to see you back soonBest regards

10/10 – Uitstekend

Rex

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ammenities were very good, staff was very accommodating and helpful.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 27 apr 2024
Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 – Uitstekend

Jason, Short Hills

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is conveniently located near main train station. Our room was big, nice, had big balcony with view of Vezuvius mountain. Room had big and nice shower room, good bed, electic kettle to make coffee and tea. Breakfast was also very good.
4 nachten verbleven in april 2024
Reactie van Hotel Management op 1 mei 2024
Dear Jason,thank you so much for such an amazing review, we are glad to have fullfilled your expectations and we hope see you back soon!Best wishes

8/10 – Goed

Giusy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel ottimo in tutto anche nelle pulizie ,buona posizione unico nota negativa le signore alle reception un po' sbrigative sulle esigenze del cliente poi all' arrivo ci sono state consegnate le schede di accesso alla camera ,senza dare alcuna spiegazione e niente informazione sulla struttura .
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 30 mrt 2024
Gentile Sig.ra Giusy,grazie per il tempo speso a recensire il suo soggiorno; Siamo lieti di leggere che il soggiorno sia stato complessivamente di suo gradimento, ci spiace tuttavia constatare che non sia rimasta soddisfatta dell'accoglienza. Il nostro staff è sempre attento alle richieste dei nostri Ospiti anche quando in giornate come queste l'alta occupazione può in qualche modo rendere più difficile soddisfarle a pieno durante il check-in. Sarà nostra premura qualora desiderasse tornare da noi darle informazioni e spiegazioni aggiuntive.Grazie inoltre per le belle parole spese per la pulizia degli spazi comuni e privati: ci teniamo davvero molto.Con l'augurio che ciò avvenga,Cordiali saluti

10/10 – Uitstekend

Roma

2 nachten verbleven in maart 2024
Reactie van La Direzione op 25 apr 2024
Gentile ospite,grazie per aver lasciato una sua valutazione in merito al suo soggiorno a Napoli.Torni a trovarci presto.Cordiali saluti

10/10 – Uitstekend

Gerald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles gut wie erwartet..
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 29 mrt 2024
Dear Gerald,thanks for having chosen us and to trust in our service, it's been a pleasure to have you here and we hope to see you back next time, thanksBest wishes

8/10 – Goed

Joanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good property in the heart of the Piazza Garibaldi which makes it super convenient for travel around Napoli and the rest of Southern Italy. The port is close, as is the Centro Storico, train station, and subways. Lots of shopping, restaurants, and cafes and neighborhood is bustling if a little gritty. I never felt unsafe- but it's definitely very good to keep an eye out and b e aware. As in any large metro area. The hotel staff were very helpful, kind, and considerate.
4 nachten verbleven in maart 2024
Reactie van Hotel Management op 29 mrt 2024
Dear Joanna,we wish to really thank you for this detailed and deep review. We highly appreciated your sensibility and your open minded suggestions as Naples is not different from any other metropolis in the world and the area sorrounding the Hotel could not appear welcoming but nothing bad happens, even thanks to Police rounds 24/7We hope to see you back soon!

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dinner - Restaurant Preise nicht gerade niedrig
5 nachten verbleven in maart 2024
Reactie van Hotel Management op 29 mrt 2024
Dear Micheale,thanks for the review, we're glad your stay has been overall satisfying. As you kindly chose our restaurant on the terrace with an amazing view on Mt Vesuvius, we'd like to underline that our offer is daily-made by our Chef, nothing is prepacked and menu is constantly renewed in order to let our guests tasting real neapolitan cousine, thanksBest wishes

8/10 – Goed

Claudio, Torricella

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tutto bene solo un po’ rumoroso.
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 29 mrt 2024
Gentilissimo Claudio,grazie per averci lasciato una recensione davvero positiva :)A presto,

10/10 – Uitstekend

Joe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Suite was nice… surrounding area was sketchy at night… dinner at hotel was good… breakfast was ok.. Be careful crossing the street as pedestrians don’t have the right of way…..
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 29 mrt 2024
Dear Joe,we wish to thank you for taking time to review your stay.We're glad you enjoyed the Suite Room and breakfast on the terrace.Naples it's a lovely crowded city, for which tourists have to get used to it, but as soon as they succeed, it surprises like no other city in the world :)Best regards

10/10 – Uitstekend

janet

1 nacht verbleven in maart 2024
Reactie van Hotel Management op 3 apr 2024
Dear Janet,thank you so much for taking time to review your stay!Hope to see you next,Best wishes

8/10 – Goed

Jonathan

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel inside, staff were amazing and roof top bar very good. Good location for transport links for the surrounding area. Unfortunately the area surrounding the hotel felt unsafe, car horns constantly being heard 24/7, homelessness and rubbish covering the streets.
Reactie van Hotel Management op 21 mrt 2024
Dear Jonathan, we are so glad to see that your stay was overall satisfying, As well as many other cities in Europe, Naples railway station surrounding area may appear as not welcoming as it should, altough we must say that we no dangerous situations have occured since long time, thank also Police rounds 24/7.On the other hand, we are sure you appreciated the short distance to city centre of the city and its main point of interest. A special thank from our Vesuvio RoofTop Bar&Restaurant staffWe would be highly glad to welcome you back, With best regards

10/10 – Uitstekend

Klaus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located close to the main station and just a short walk to the old historical part of the city. So best place to explore Napoli. The rooms are in best condition, new equipment, safe, minibar, comfortable queen bed and excellent breakfast buffet. Indeed, even apart from the noise reduceding windows, it is still loud at night. But that is not the hotels fault, this is Napoli. I recommend the Una!
4 nachten verbleven in februari 2024
Reactie van Hotel Management op 29 mrt 2024
Dear Klaus,we'd like to really thank you for such an amazing and detailed review about your stay. Comments like these push us to keep grinding and working hard to satisfy our Guests needs and requests while abroad. We're glad you enjoyed breakfast on the RoofTop and we hope to see you back soon,Best wishes

8/10 – Goed

Massimiliano

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima posizione con trasporti pubblici a portata di mano. Albergo gradevole con tutti i servizi. Non particolarmente silenzioso, ma dovuto al fatto che si affaccia su una piazza molto trafficata, tuttavia l'insonorizzazione è buona. Staff cortese.
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 6 mrt 2024
Gentilissimo Massimiliano,desideriamo ringraziarla per questa recensione positiva e dettagliata anche delle nostre finestre isolanti, un particolare ringraziamento dal nostro staff.Con l'augurio di rivederla presto,cordiali saluti

6/10 – Redelijk

ALESSANDRO

1 nacht verbleven in maart 2024
Reactie van Hotel Management op 29 mrt 2024
Gentile Alessandro,grazie mille!A presto,