Very good property in the heart of the Piazza Garibaldi which makes it super convenient for travel around Napoli and the rest of Southern Italy. The port is close, as is the Centro Storico, train station, and subways.
Lots of shopping, restaurants, and cafes and neighborhood is bustling if a little gritty. I never felt unsafe- but it's definitely very good to keep an eye out and b e aware. As in any large metro area.
The hotel staff were very helpful, kind, and considerate.