When we realised we won't be in before 7, I tried to call the number on the Expedia confirmation email. This wasnt the hotel but switchboard gave me the number for hotel. It took me 5 tries and waiting in the phone for over 30 mins to get hold of someone. The information on Expedia, their website and the waiting music information for opening times ate all different.
If I had a choice I wouldnt have stayed, it was revolting but I didnt want to alarm my family. I washed everything but next day all of us had diarrhoea.