Hôtel près de NRG Astrodome (Houston)

« First the greeting from Leslie was top tier. He was so helpful, so kind & more importantly he was very respectful. I had so issues with my card. He was very patient while the issue got resolved even with a lobby full of waiting patrons he waited on me. After my issue was resolved I saw he moved on to the next person with ease and grace once again. I will definitely be back to this location & I hope he is there to check us in & out! He is a great access to this establishment! »

« staff and room where GREAT!! »

« Hotel parfait pour un week-end j'y retournerais »

« must offer omellettes »

« Front desk team just horrible, not friendly, try to charge you breakfast meanwhile it supposed to be included. »

« Parfait. Établissement très propre. Personnel agréable, compétant et disponible. Merci particulièrement à Rachel qui nous a accueilli à notre arrivée. Chambre confortable, spacieuse, avec cuisine. Petit déj varié salé sucré. Salle de fitness (cardio, trx, 1 cadre multifonction, 1banc et des poids) Possibilité d'utiliser machine à laver et sèche linge (il faut juste prévoir la lessive) Situé au calme. »

« Nice hotel. I have received the upgraded room, it was fantastic. Petsonal working there very nice. »

« We had a poor customer experience upon check in . We came in late night flight and when arrived no one was at the front desk with a sign the staff would “be right back”. Any number called rang unanswered at the front desk. I fell asleep on a bench in the lobby and awoken by my children..40 minutes had gone by. It was 2:00 am and we were sleeping in the lobby. Ridiculous and unsafe. Called multiple numbers all rang to front desk. Finally found one answered and then “suddenly front desk...

« Hôtel situé proche de Hermann Park et surtout à 30 minutes du Space Center. Personnel très aimable et serviable. Chambre king size, très spacieuse, avec micro onde, frigo, bouilloire( pas de sachets de thé !), grande douche. Clim un peu bruyante. Pas pu testé la piscine vu les trombes d’eau qui tombaient !!! Petit déjeuner basique de sucré salé. Parking fermé sur place au prix de 8$. J’attends encore l’annulation du pré paiement !!! »

« Propre et spacieu »

« We had a wonderful stay! Comfortable bed and great breakfast. Really nice staff. Walking distance to MD Anderson and healthy restaurants near by. Will be staying here for our MD Anderson visits. »

« Chambre vieillotte, odeur d’humidité »

« I have stayed at this hotel multiple times and never had any issues. However, my recent stay was different. I'm not sure if they changed the mattresses but I woke up feeling like I had slept on the sidewalk. The bed was hard and uncomfortable. »

« Clean »