4/10 Médiocre
Sara G., Travelers Rest
2 nov. 2025
Les points forts : Propreté
I really loathe leaving a bad review, but this trip was pretty stressful.First of all, I would like to express how this room was very well equipped and laid out; Everything we needed. That said, I cannot express how terrible the bed was, which pretty much defeats the purpose of renting a room to sleep in. The bed was so full of lumps and holes that it really hurt to lay on! I actually fell out of it trying to get up and seriously hurt myself, and that never happens at home!I contacted the “concierge” after a few days and, to paraphrase, they responded fairly quickly that they were sorry and would do something about it, but never got back to me! Weeks went by (28 day stay), and in this time I tried the couch bed, which was also pretty terrible and my companion could not sleep on it (he’s 6’2”) and finally had him *flip* the king-sized mattress, which helped quite a bit, but I believe we were too tired at this point to care much anymore. Weeks went by after contacting the “concierge”, all the while silly me expecting them to replace the mattress, give us another room or at least a partial refund, but No! No further contact frrom the “concierge”. In summary: A nice room, but if you’re renting a room to sleep in, forget about it.
Sara G.
Séjour de 28 nuits en septembre 2025