Hôtel près de Musée de Hartlepool (Hartlepool)

« Sea views was amazing. »

« On a short break in Hartlepool with family. The Grand is 'grand' a stylish property probably more than 100 years old- carpeted rooms- confortable bed-high ceiling- modern bathroom-(good water pressure)- decent included breakfast- very friendly staff. Nothing really special BUT for this price it is value for money in he UK. »

« Not a good a place »

« Les photos de lhotel son fausse très mal situer personnel parlant espagnol manque d'organisation dans les paiement des chambre trace de pipi sur les draps et déjeuner non gratuit comme indiquer sur le site »

« The place isn't clean,the doors aren't functional,the service,no access to clean water,had to use water from toilet,which are not very clean,the Lady is very old,fogetful,spent standing in the cold cos she didn't me the access code,terrible place. »

« Nous avons été bien accueillis. L'hôtel est un ancien manoir situé dans un bel environnement. L'après-midi, nous nous sommes retrouvées seuls dans cet hôtel ! Nous avions l'impression d'être des châtelains. En dehors de la propriété, il faut faire des kilomètres pour trouver de quoi se restaurer correctement (le dimanche soir, l'hôtel ferme son restaurant). Nous avons passé une nuit très calme... »

« We were visiting friends so only stayed 1 night. Room was clean and bed comfy. Breakfast was really nice. Full English beautifully cooked and perfect poached eggs! »

« Lovely hotel, friendly »

« Clean room, friendly staff, second stay as goo as the first if not better as neighbouring guests were quite »

« Dirty »

« A comfortable and nicely appointed hotel in the centre of the town. Many hotels allow early check-in if rooms are available, but NOT the Hampton by Hilton. You pay £10 per hour extra. A very disappointing practice. Low-cost airlines charge for every little extra; it seems that there are low-cost hotels! »

« Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay »

« Radiators not warm, did not stay. Too cold in the room. Manager said no other room available. I asked for a refund. Not good enough for a 3 star. »