Museo Belber Jiménez

We had high expectations for Casa Quiote. As an adults-only hotel with strong reviews and a higher price point, we expected comfort, safety, and quiet. We booked the largest room at the back, assuming we would be well positioned for a peaceful stay. The room itself was spacious but very basic and not particularly inviting. There was a refrigerator and the bathroom was good, with a large shower. On the surface, everything seemed fine. However, the first night when we tried to sleep, chaos started. Several guests, apparently drunk or under the influence, were loudly dragging outdoor furniture around for hours. At first, we were genuinely alarmed — the gate closes at night, so you don’t expect that level of noise. We even feared it could be intruders. We reported it, but nothing changed. We did not sleep at all and felt unsafe. The next night, despite speaking to management, the exact same disturbance happened again. The night manager was present but did nothing. At 2 a.m., we were moved to a smaller, less expensive room where the noise was still audible, plus more street noise — without any compensation. The issue was never properly addressed. For a hotel in this price range, this is unacceptable. You pay a premium and get sleepless nights and an unsafe feeling. We strongly do not recommend staying here.

Our stay was absolutely wonderful. The location couldn’t have been better, everything was within walking distance. We loved being able to explore Oaxaca on foot, with incredible Michelin-recognized restaurants, charming boutiques, delicious panaderías, beautiful churches, and so many cultural landmarks just steps away. One thing that truly stood out was the staff’s attention to detail. They took the time to acknowledge what we were celebrating and helped coordinate special touches that made our anniversary feel even more memorable. That level of personalized hospitality made us feel genuinely cared for. Breakfast was included each morning, and we really enjoyed it. The cocktails were equally impressive, beautifully crafted and full of flavor. Our favorites were the Micheladas, the Mezcalín de Maracuyá, and the Carajillo. Perhaps what we loved most was the hotel itself. The architecture and history are breathtaking. Staying here felt less like checking into a hotel and more like spending the night in a beautifully preserved museum, where every corner tells a story. If you’re looking for a place that combines history, exceptional service, incredible food and drinks, and an unbeatable location, this is it.

Excellent service. The people in the hotel were very helpful.