Thank you for being our guest and for this amazing 5-star rating! We are glad to learn you had a fabulous stay at Hyatt Centric Murano Venice and we hope to welcome you back very soon. Best regards,

Dear Walter, thank you for your recent visit and leaving a feedback on your stay. It was nice to learn that the experience was satisfactory overall and hope you took happy memories of your Venetian getaway. We hope to welcome you back in the near future to improve your overall rating and impression of our service. Valentin Röttger – General Manager

Dear Mark, Thank you so much for posting this lovely 5 star feedback on your experience. It is wonderful to learn how much you loved our convenient location, guestrooms as well as our courtesy speed boat. We look forward to your next visit on the island of the glass-makers! Best regards,

Dear Marnix We are very grateful for your rating after you visited our hotel. We are delighted to know your experience with us was positive thanks to the location & the staff and we do hope to welcome you again to Murano very soon. Leonardo Ometto General Manager

Dear Guest, Thank you for being our guest and taking the time to review your stay at Hyatt Centric Murano Venice. It is great to know your visit was satisfactory and we hope you took with you happy and lasting memories of the time spent in Venice. We look forward to welcoming you back to our property very soon! Leonardo Ometto General Manager

Thank you so much for reviewing your recent stay at our property. We are glad you enjoyed your stay with us and our spotless, spacious, well-appointed accommodations were of your liking. We look forward to welcoming you back to Hyatt Centric Murano Venice! Leonardo Ometto General Manager

Dear Guest, We truly appreciate the time you took to review your experience at Hyatt Centric Murano Venice. We are glad you had an overall pleasurable stay with us and are delighted that our rooms and the hotel design were of your liking. For your information, “Superior” rooms bookable last year represented standard room category which is now called KING/TWIN room depending on the bed configuration. Next time, feel free to reach out to us via email if you need further clarifications on room categories. Once again thank you for being our guest. We look forward to your return in 2021 for the Biennale✌ Leonardo Ometto General Manager

Dear Guest thank you very much for your nice review. We hope to have soon the chance to welcome you back to Venice. Leonardo Ometto General Manager

Dear Guest, thank you for the five out of five review of Hyatt Centric Murano Venice! We work hard to deliver a great experience for all of our guests, and we celebrate reviews such as yours. Thank you again, and it will be our pleasure to welcome you back on your next visit to Venice, Leonardo Ometto General Manager

Thank you Jurgen for this 10 our 10 review you shared with us and the future travelers. We are glad you enjoyed your stay on Murano island and do hope to have the chance to welcome you again very soon! Best regards, Leonardo Ometto General Manager.

Dear Guest, thank you for taking the time to review our hotel and share your 5 out of 5 experience! See you soon in Venice! Leonardo Ometto General Manager

Roger, Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien. Met vriendelijke groet, Leonardo Ometto General Manager

Dear Isabelle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Thank you for taking the time to share your feedback and for these amazing 5 stars! See you soon in Murano!

Thank you so much for posting this 5-star feedback on your recent stay with us. It is absolutely amazing to learn you had a fantastic time and the whole experience was excellent overall.We would love to welcome you again!

Thank you so much for your kind words! We're delighted to hear you enjoyed the spacious rooms and felt welcomed during your stay. We look forward to welcoming you again soon!

Thank you so much for posting this 5-star feedback on your recent stay with us. We would love to welcome you again!

Dear Laurie,Thank you for being our guest and taking some valuable time to tell us more about your experience.Although we're glad to learn you had a pleasant stay overall, we're sorry to read your experience wasbelow expectations under certain circumstances. Your observations certainly are food for thought and are well received and appreciated. We strive to improve and enhance our guest experience every day and take into consideration all guest feedback, both positive and negative. Hopefully, we will have the pleasure of welcoming you back in the future to gain your entire satisfaction. Sincerely,

Thank you for your visit and for taking some time to rate your experience. We do hope to welcome you back in the future and win your 5-star rating. Sincerely,

Thank you so much for posting this 5-star feedback on your recent stay with usWe would love to welcome you again! Best regads,

Dear Lynn, Thank you for being our guest and taking some time to provide us with your valuable feedback. Although I am glad to learn your stay was enjoyable overall, I am sorry to read the room temperature was not ideal on this occasion. Hopefully we will have the pleasure of welcoming you back in the future and gain you entire satisfaction. Best regards,

Thank you for taking the time to share your feedback and for these amazing 5 stars! See you soon in Venice! Best regards,

Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon. Sincerely,

Thank you for being our guest and for this amazing 5-star rating! We are glad to learn you had a fabulous stay at Hyatt Centric Murano Venice and we hope to welcome you back very soon.

Many thanks for taking the time to review your experience! We are grateful you chose our hotel and we are glad to learn you had a fabulous stay. Should you visit Venice again in the future, we would be happy to welcome you back!

Dear Manuel, Thank you for being our guest and taking some time to share your concerns. Indeed, our complimentary shuttle is one of the most loved services according to our guests and we appreciate it creates high expectation and we understand your disappointment related to the absence of the shuttle service. Unfortunately, as mentioned on our website, due to a motor damage, our boat was undergoing repairs in the shipyard. Our apologies for the inconvenience caused. We hope this will not prevent you from returning and giving us a second chance. Until then, we wish you only the best of travels moving forward. Sincerely,

Dear Ally,Thank you for taking a moment to review your recent experience at Hyatt Centric Murano Venice which we are glad to learn was a positive and pleasurable one.On a negative note, are very sorry to learn your stay was impacted by the presence of pigeons. However, we would like to reassure you that the management has always taken this problem very seriously. Control measures are carried out several times over the year with the purpose of limiting pigeons around the property as much as possible. Unfortunately, it is impossible to avoid them totally. Once again thank you for your time, we hope to welcome you back very soon.  Sincerely,

Thank you for taking the time to share your impressions on your experience at Hyatt Centric Murano Venice, it is much appreciated!  Should you visit ourcity again in the future, we would love to welcome you back. Sincerely,

Dear Anthony, Thank you for being our guest and taking some time to share your concerns.Indeed, our complimentary shuttle is one of the most loved services according to our guests and we appreciate it creates high expectation and we understand your disappointment related to the absence of the shuttle service. Unfortunately, as mentioned on our website, due to a motor damage, our boat is currently undergoing repairs in the shipyard. Our apologies for the inconvenience caused.We hope this will not prevent you from returning and giving us a second chance. Until then, we wish you only the best of travels moving forward. Sincerely,

Thank you very much for taking the time to share details of your experience and for this 5-star rating. Hopefully, we will have the pleasure of welcoming you back at Hyatt Centric Murano Venice on one of your journeys. Sincerely,

Merci beaucoup d'avoir choisi Hyatt Centric Murano Venice et d'avoir partagé vos impressions sur le séjour. Ce serait un plaisir de vous accueillir une nouvelle fois au sein de notre hôtel.

Thank you so much for choosing our property and posting this 10 out of 10 feedback on your recent stay with us. It is absolutely amazing to learn you had a fantastic time and the whole experience was excellent overall. Should you visit Murano again in the future, we would be happy to welcome you back.

Dear Alexander, Thank you very much for choosing Hyatt Centric Murano Venice and for your recommendation. We are glad to learn you had a 5-star experience and we hope to welcome you back to the island of the glassmakers very soon. Best regards,

Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon.

Thank you so much Catherine for sharing this wonderful 10-star feedback on your recent stay at Hyatt Centric Murano Venice! We truly hope to welcome you again on one of your journeys. Kind regards,

Dear Catherine, Thank you for being our guest and for these 5 stars!It makes us happy to see that we were able to meet your expectations and would love to welcome you again for another stay on the island of the glass-makers. Best regards,

Nous vous remercions d'avoir choisi notre hôtel et d'avoir pris le temps de nous faire part de vos impressions sur votre séjour. Nous sommes désolés de lire que votre expérience n'a pas été entièrement satisfaisante et nous aimerions vous présenter nos plus sincères excuses pour les inconvénients rencontrés. Les manquements que vous exposez ne reflètent aucun cas les standards de qualité et de service que nous nous attachons à fournir quotidiennement. Nous espérons avoir l'opportunité de vous recevoir à nouveau et de vous offrir une expérience plus favorable et en lien avec vos attentes.Cordialement,

Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was positive overall. The Team and I look forward to welcoming you back again soon.

Thank you, Darren, for taking a moment to review your experience on the island of the glass-makers. I am glad to learn your experience was positive overall. We hope to see you again at Hyatt wherever your travel plans will take you next. Best regards,

Thank you for your visit and for taking some valuable time to rate your experience. We do hope to welcome you back in the future and win your 10-star rating.Sincerely,

Dear Adriana, Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon.

Thank you for choosing our property on your recent trip to Venice and for taking some time to rate your experience. We are glad to learn your stay was enjoyable overall and would be delighted to see you here again. Best regards,

Dear Praveen, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that your stay was comforting and that you enjoyed every aspect of it. It is particularly rewarding to know that our staff was able to contribute to your positive experience with their helpful assistance.We appreciate your choice to stay with us and look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Valentin RöttgerGeneral Manager

Cher Billiet, Nous tenons à vous remercier d'avoir pris le temps de laisser une évaluation. Nous sommes désolés de constater que votre expérience n'a pas été à la hauteur de vos attentes. La satisfaction de nos clients est notre priorité, et nous prenons chaque retour au sérieux. Si vous avez des préoccupations spécifiques que vous aimeriez partager, n'hésitez pas à les partager. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur et de surpasser vos attentes. Cordialement, on behalf of Valentin Röttger - General Manager

Thank you for being our guest and for this amazing 10-star rating, Janelle!We are glad to learn you had a fabulous stay at Hyatt Centric Murano Venice and we dpo hope to welcome you back very soon. Best regards,

Many thanks for taking the time to review your experience. We are grateful you chose to stay with us and we are glad to learn your visit was satisfactory overall. Should you visit Murano again in the future, we would be happy to welcome you back. Best regards,