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Beoordelingen van Eastwood Inn

2.5 out of 5
Eastwood Inn
900 Highway 10 S, Motley, MN

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 19 van 145 beoordelingen" "
Gastenscore: 8 - Goed. 42 van 145 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 145 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 145 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 145 beoordelingen" "

6,4/10

Netheid

6,8/10

Personeel en service

5,8/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Greg

Reisde met partner
Positief: Netheid
This hotel is ok but not like the web site shows The hot tub was not working and empty. The price was ki d of high for a small hotel.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Deborah

Reisde met huisdieren
Negatief: Voorzieningen
The pool was "closed for maintenance" and the guy tried to charge us an extra $30 for the dog we had with us. He was rude and uncooperative. We never saw the room, and left to find other accommodations This was the OWNER of the establishment and would not recommend this place EVER - Keep driving!.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Bethany

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed, to say the least
The room was bare minimum. TV didn’t work. Musty smell. Pool was closed, which was a reason we made reservations there. No security, as the door on north end of building was open all the time. Beer bottles, cans, cigarette strewn about all over outside. Definitely not worth the price.
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

DL

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I have several photos of damaged throughout the room. The heater vent was filthy and when the heat was operating, it produced a very unpleasant odor. The owner took a screen shot of my credit card information with his personal phone. They were nice folks. However, their way of operating is very archaic.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Denise

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Website is incorrect, there is no pool or hot tub. It’s under major construction. The heater in our room made a loud bang and started smoking and didn’t work after that. We asked for another room (they were not full, only 6 cars in parking lot) instead he brought in a small space heater. The mattress and pillows had to be as old as the hotel. Very uncomfortable. No soft water. The price should be lowered a lot to reflect what you get. Will never return.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Thomas

1 nacht verbleven in november 2023

6/10 – Redelijk

Brian

The Wi-Fi was horrible and showers have bad water pressure. For the price I will look elsewhere next time.
1 nacht verbleven in november 2023
Reactie van Eastwood Inn op 11 nov 2023
Thank you for your review.

8/10 – Goed

Clint

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to facility. Decent parking. Inside, very clean, conducting room updates. WiFi, lousy. Morning breakfast, gets the job done, nothing steller, but easy and dine. Proprietor very helpful.
1 nacht verbleven in november 2023
Reactie van Eastwood Inn op 11 nov 2023
Thank you for your review. We hope to see you again soon.

4/10 – Matig

Eric

Negatief: Staat van de accommodatie en faciliteiten
No where to eat.
1 nacht verbleven in oktober 2023
Reactie van Eastwood Inn op 13 okt 2023
Thank you for your review, unfortunately we don't have control over that.

4/10 – Matig

Jason

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Numerous Hispanics that just hung out in the parking lot playing music loud and drinking all evening. Next morning loud music playing from one of the rooms near ours at 6am.
2 nachten verbleven in september 2023
Reactie van Eastwood Inn op 22 sep 2023
We would like to take the time, and apologize for the noise complaint, we will do our best to put a noise ordinance. Thank you for your review.

4/10 – Matig

Vicki

Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty outside grounds, loud music, holes in the walls and empty bottles behind the night stand.
2 nachten verbleven in september 2023
Reactie van Eastwood Inn op 8 sep 2023
Thank you for your review.

6/10 – Redelijk

Cynthia

Negatief: Netheid
2 nachten verbleven in augustus 2023
Reactie van EAstwood Inn op 8 sep 2023
Thank you for your review.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible place to stay
Terrible place to stay. They have signs all over saying if you break this rule you will be fined so much for each rule. How about they clean up their act. Holes in lampshade, black hair in sink, laminate flooring needed sweeping, bedding dirty black specks all over sheets, walls needed patching, pillows very worn out hard as a rock. Outdated rooms would have been ok if the place was clean. A total dump not worth what they charge.
1 nacht verbleven in augustus 2023
Reactie van Eastwodd Inn op 8 sep 2023
We are sorry to hear your stay didnt go as great as we hope for. We will take care of this asap. Again thank you for your review.

8/10 – Goed

Cynthia

Reisde met partner
The room smelled and the ceiling was flaking off and falling.
1 nacht verbleven in augustus 2023
Reactie van Eastwood Inn op 15 aug 2023
Thank you for your review.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
No breakfast provided. Pool was not working.
1 nacht verbleven in mei 2023
Reactie van Eastwood Inn op 3 jun 2023
Thank you for your review, We are working hard to get them up and running again.

4/10 – Matig

Patricia

Reisde met familie
Negatief: Netheid, personeel en service
Not happy about our stay at Eastwood. They lost my reservations. Thankfully they had a room available, The room was comfortable enough. The floor was dirty under the beds. My Grandchildren found a cigarette & some red capsules under the bed. The shower curtain had many holes in it. I did report that & it was changed immediately. The pool was cold & had gravel & some other sediment on the bottom. In the morning the staff tried to enter our room with her keys. Thankfully I had the extra lock flipped across so she couldn't enter. She quickly said she was there to tell us check-out was 11am. It was only 9:30am. We won't ever stay there again.
1 nacht verbleven in april 2023
Reactie van Eastwood Inn op 2 mei 2023
We would like to take this opportunity to apologize about your stay. We will fix these issues addressed right away. Thank you.

2/10 – Ontzettend slecht

Jacob

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Can't recommend this place to my worst enemies
Where to begin? Hotel "lost" my reservation made weeks in advance, tried to send me to another hotel 45min away. No continental breakfast (as advertised) and pool has apparently been out of order for several months/years. Front desk lady clearly didnt want to be bothered from her phone to help us with any concerns. Gave off some bigtime Norman Bates vibes too...She eventually found us a substitute room with holes in the wall and stains on the towels and bed sheets. Looking outside the property the was trash all over the place and it was obvious that several rooms had people living in them and/or intended to stay there for months at a time. There was also NO STAFF available between 11pm-7am each day, so forget it if you fibd issue with your room after being out and about all day. Just a sign on the front door that states: Sorry, No Vancy Seems like this "hotel" is a front for money laundering, because nobody could be this terrible at every aspect of what they do and still remain in business... If I had to say something nice about this place: at least there was running water?? But even that was mislabeled in terms of hot vs cold... laughably horrible experience. Wouldnt recommend this place to my worst enemies!
1 nacht verbleven in april 2023
Reactie van Eastwood Inn op 10 apr 2023
Thank you for your feedback.

2/10 – Ontzettend slecht

Amber

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very dirty
Very dirty. Cigarette burns all over carpet and furniture. Doors and walls were very dirty. Several people living in the hotel rooms. Offered breakfast. There was nothing available and no coffee. I washed the room with a face cloth so I could even stay there.
1 nacht verbleven in maart 2023
Reactie van Eastwood Inn op 9 apr 2023
We would like to take the time and apologize about your stay. We will take care of this directly.

6/10 – Redelijk

emily

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023
Reactie van Eastwood Inn op 7 mrt 2023
Thank you for your review.

10/10 – Uitstekend

andrew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Eastwood Inn op 3 feb 2023
Thank you for the review

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

8/10 – Goed

Savile

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Manager was very friendly and accomodating. Room was in nice shape. Felt clean. There was no breakfast, but I have a feeling someone just did not show up for work, so very minor issue. Cleanliness and safety were on par with our expectations.
1 nacht verbleven in oktober 2022
Reactie van Eastwood Inn op 4 dec 2022
Thank you for your review.

6/10 – Redelijk

Kim

Reisde met een groep
Negatief: Netheid, personeel en service
Won’t stay again
The front desk person was crabby and not willing to assist or get us an extra towel. The rooms were ok but bathrooms were not as clean as they could be. The free breakfast was almost nonexistent.
1 nacht verbleven in oktober 2022
Reactie van Eastwood Inn op 4 dec 2022
Thank you for your review, we will make sure this doesnt happen again.

4/10 – Matig

Amy

1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

debra

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not a dam thing! Front desk was rude
2 nachten verbleven in augustus 2022
Reactie van Eastwood Inn op 23 aug 2022
We would like to take this time to apologize for your stay. We will address this asap. Thank you

2/10 – Ontzettend slecht

Josef, Hastings

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing, owner was rude and did not know how to talk to people. Had to go look for another place.
1 nacht verbleven in augustus 2022
Reactie van eastwood inn op 13 aug 2022
Thank you for your feedback.

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was good I would say they need new and better Pillows
1 nacht verbleven in augustus 2022
Reactie van eastwood inn op 13 aug 2022
Thank you for your feedback.

6/10 – Redelijk

Joshua

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beds were cheap and not comfortable at all. You can feel the springs.
1 nacht verbleven in augustus 2022
Reactie van eastwood Inn op 9 aug 2022
Thank you for your review.

8/10 – Goed

JODI

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay and good walking distance from where we needed to be.
1 nacht verbleven in augustus 2022
Reactie van eastwood inn op 13 aug 2022
Thank you for your feedback.

2/10 – Ontzettend slecht

Brooke

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van eastwood inn op 5 aug 2022
Thank you for your review.

2/10 – Ontzettend slecht

Nicole

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Nothing is clean very dirty. No phone no clock no microwave. It was very gross
2 nachten verbleven in juli 2022
Reactie van Sara op 1 aug 2022
We would like to take this time and apologize your stay wasnt great, We will make sure this issue gets taken care of right away. Thank you for your review.

8/10 – Goed

Jim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean ,a reasonable rate and and easy to find right off 10
1 nacht verbleven in juli 2022
Reactie van Eastwood Inn op 26 jul 2022
Thank you for your review.

4/10 – Matig

Joel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bed made poorly, no elevator to 2nd floor that I could find. Sink leaked. Had to wake up help to get breakfast an hour late. Key did not work after getting breakfast. Milk and OJ in gallons, not individual portions. Papers in room were dirty/stained. Shower was nice and hot.
2 nachten verbleven in juli 2022
Reactie van Eastwood Inn op 26 jul 2022
We would like to take the time and apologize for your stay. We will do our best to fix these issues right away.

8/10 – Goed

Steven

Positief: Netheid
It was a fair value for the money. Nothing extravagant, clean and comfortable.
2 nachten verbleven in juli 2022
Reactie van Eastwood Inn op 26 jul 2022
Thank you for your review

2/10 – Ontzettend slecht

Stacey

2 nachten verbleven in juli 2022

4/10 – Matig

Robert

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Go to the next town...
The motel is quite run down. I would not take my wife there. The desk attendant was never at the desk, and didn't have much to say when he was. There is one restaurant within walking distance, and I didn't even see another one as I drove around looking for a safe-looking liquor store. The town is a dump.
1 nacht verbleven in juni 2022
Reactie van Eastwood Inn op 26 jul 2022
We would like to take the time and apologize for your stay. We will do our best to fix these issues right away.

8/10 – Goed

James

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Decent place
Older hotel, friendly staff, acceptable room, so so breakfast. Very quiet.
1 nacht verbleven in juni 2022
Reactie van Easwood Inn op 26 jul 2022
Thank you for your review. Hope to see you again soon.

6/10 – Redelijk

Janel

Negatief: Netheid, staat van de accommodatie en faciliteiten
It wasn't really clean there, and there was an old smell and smoky.
1 nacht verbleven in juni 2022
Reactie van Eastwood Inn op 26 jul 2022
We would like to take the time and apologize for your stay. We will do our best to fix these issues right away.

6/10 – Redelijk

Anthony

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Definitely not staying there again if I can avoid
Not impressed. Room wasn't disgusting, but wasn't clean either. Multiple apparently coffee or beverage spills on walls by night stands, even though it was non smoking room there were what looked like ash burns in various places on the walls. Sink had big crack in it, surprised it didn't leak. Bathroom fan and AC vents totally covered in thick layer of dust. Everything just seemed grimy. and overall appearance of being run down. Pool was still closed "due to Covid" even after this long, even though it was full of water? Was noisy most of the night, doors slamming and loud talking in the halls. Just overall was not someplace I'd ever want to stay at again. Only picked this hotel because there were no other rooms available in Brainerd and this was the closest available.
1 nacht verbleven in juni 2022

8/10 – Goed

Jeanne

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Great location, quiet area. It looked like someone had emptied the trash out of their car near the side entrance. Trash littered the lawn, not the fault of the staff but it didn't look very nice. There was a problem with the room keys too. Though the rooms were clean, the carpet in the room needed to be replaced. Expedia said the beds were king size and they were not. They were very comfortable though.
1 nacht verbleven in juni 2022

8/10 – Goed

Tammy

3 nachten verbleven in augustus 2021
Reactie van Frank op 21 sep 2021
Thank you for review.

2/10 – Ontzettend slecht

Mark

Negatief: Personeel en service
Horrible!
Well si ce the didn't actually honor our reservation I cannot say the stay was good. I called to confirm and they had already given our room away. We were coming from 6 hours away. Goos thing I called sonce they made no attempt to call me. We would have shown up at 11pm amd had no room. HORRIBLE SERVICE! Highly discouage anyone staying there!
1 nacht verbleven in juni 2021
Reactie van Eastwood Inn op 15 jun 2021
We are so sorry that this happen, we will do our best to make sure this doesnt happen again.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The rooms were decently clean. Small ant problem but nothing bad Only downside was hotel couldnt find my reservation but did give us a room as i did have a 7 montn old baby.
1 nacht verbleven in juni 2021
Reactie van eastwood inn op 15 jun 2021
Thank you for your review, we hope to see you again.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van sara op 18 mei 2021
Thank you for your review.

2/10 – Ontzettend slecht

Geverifieerde reiziger

2 nachten verbleven in april 2021
Reactie van sara op 18 mei 2021
Thank you for your review

6/10 – Redelijk

Matthew

8 nachten verbleven in november 2020
Reactie van sara op 1 jan 2021
Thank you for your review. Hope to see you again soon.

10/10 – Uitstekend

Rysa

1 nacht verbleven in oktober 2020
Reactie van sara op 2 nov 2020
Thank you for your review. We hope to see you again.

10/10 – Uitstekend

cindy, Rochester MN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good location. close to other businesses. pool looked nice but I did not use it.
1 nacht verbleven in september 2020
Reactie van Frank op 12 sep 2020
Thank you for your wonderful review of the Eastwood inn. We are thrilled to read you loved our courteous service and location which was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Thanks again, Eastwood inn

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Go the extra distance to Brainerd or Little Falls
This hotel was built over 23 years ago with no updates and it shows. Non-smoking rooms have “smoking smell”; bathrooms smell like urine and there was no proof that any type of COVID-19 enhanced cleaning was done.
2 nachten verbleven in augustus 2020
Reactie van Frank op 12 sep 2020
Thank you for your review.

10/10 – Uitstekend

EastwoodInn, Motley, MN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the location and Cleanliness we felt that the price was more than reasonable. If ever in the area, we would certainly stay again!
1 nacht verbleven in augustus 2020
Reactie van Frank op 19 aug 2020
Thank you for taking the time to post your nice feedback about the Eastwood inn. We are pleased to know you liked our convenient location . We look forward to your next visit in the near future. Manager