2/10 Horrible
Jeffrey
Voyage en famille avec de jeunes enfants
4 avr. 2026
Les points faibles : Propreté et personnel et service
Just a bad stay all around man. We arrived after a maybe 5-6 hour road trip driving due to traffic. We arrived very tired, I had booked a room with 2 queens. They had no rooms available with 2 queens. Hilton nor Expedia reached out to tell me before I made this booking. I had remembered at booking there was a junior suite that atleast had a coach for me to sleep on and a bed for my 2 daughters. Upon asking about this room I was told basically. “ nope it’s different price”. Never even asked did I wanna pay that extra price or at the least, offer the room to make up for not having 2 queens. I have younger daughters that I’m raising right and any man sleeping in a bed with them is unacceptable, even me the father. So needless to say I slept in the floor. Of course being upset about this, we had picked up pizza before arriving and I asked in the big kitchen area they have did they possibly have paper plates we could eat on, again I was told “nope” lol. But of course when I realized the breakfast itself was like $16( yes $16) I guess I understood, of course no free paper plates. Get to the room, and all night there is teenage boys part of a baseball team I believe running and playing in hallway outside our floor. The walls were so thin and cheap I could also basically beat the conversations of the people of both rooms beside us. And lastly to be a Hilton Garden Inn, the room most definitely felt like a cheap comfort inn or a run down holiday inn. Luckily I never have to go back!
Jeffrey
Séjour de 1 nuit en avril 2026