Hôtel près de Musée de la gare de Monkwearmouth (Newcastle-upon-Tyne)

« Staff members were all fantastic. Exceptional customer service was provided. »

« Clean room,comfy bed and pillows, very hot in the room but nice ,did turn the radiator down a bit, lady on check in very helpful. »

« Climatisation qui ne fonctionne pas dans la première chambre Après avoir insisté auprès de la réception pour changer de chambre, il y avait un jour entre le chambranle et la porte lissant passer la lumière et le bruit du couloir »

« Everything was as good as you would hope. »

« Hotel 1 peu vieillot. Du bruit dans les canalisations, pas de prise électrique autour du lit pour le smartphone, pièce froide. La qualité n'est pas à la hauteur du prix. L'emplacement est top. »

« Hôtel agréable en bord de mer à Sunderland »

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« Check-in was quick and easy as someone was at the desk but there were times I would have liked to ask a question of a staff member but there was no one around. I would also like to have had a suitcase stand rather than have it opened on the floor. I don't like to us the bed as a suitcase stand as the suitcase is not particularly clean. »

« I like this hotel. The Staff are friendly. I just thibk recently the price is a far too much. It used to be so much cheaper »

« A small but well appointed twin room. Quiet and could not hear other people, so this was good. Tasty pub grub and a decent choice for breakfast. Just what we needed »

« The breakfast is fresh and good choice. Rooms are clean and nice. »

« Clean & comforts, but there’s no table which even can’t have a simple breakfast. Have 2 sofa which are no use for us. It’s better to have a table & storage drawer. »

« Better than expected - lovely building well maintained. Very clean. »

« Not great for EV drivers as when you take the car to charge, you cannot return to the hotel to park. And the cleanliness in the bathroom prevented me from bathing my 3 year old. »

« Great position, comfortable room & friendly host. »

« Stayed in the suite, it's a large, 'family room' clean with a nice ensuite. Staff are friendly and helpful. Breakfast was great 👍👍 »

« Room spotless Friendly staff willing to help Amazing conservatory breakfast room Excellent breakfast, quick service »

« bon emplacement, parking gratuit pour les résidents de l'hôtel, personnel très charmant, chambre très propre, juste la moquette de l'escalier à revoir »

« The hotel is in a great location right on the seafront. Fast efficient check in and a nice room. Breakfast was very tasty. Loved the green option of swapping a room clean for a free drink. Perfect for a 2 night stay and great for the climate. »