Lobby

Beoordelingen van Hampton Inn by Hilton Minneapolis/Eagan

2.5 out of 5
Hampton Inn by Hilton Minneapolis/Eagan
3000 Eagandale Pl, Eagan, MN

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 621 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 235 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 79 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 1003 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great welcome by the receptionist and we really appreciated the early checkin!
1 nacht verbleven in mei 2024
Reactie van General Manager op 24 mei 2024
Dear Richard,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you! It was a pleasure having you here, and we hope you return soon. Clinton HeinoGeneral Manager

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had an early flight and had to leave prior to breakfast opening. We were given a brown bag breakfast when we checked out.
1 nacht verbleven in mei 2024
Reactie van General Manager op 25 mei 2024
Dear Karen,Thank you for your five-star review. We know how important it is to have breakfast, and we're glad our team was able to take good care of you with the Hampton on the Go breakfast bag! We hope to see you again soon.Clinton HeinoGeneral Manager

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our stay was great!
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Linda,Thank you for taking a moment to leave your outstanding review! We are delighted that your recent stay with us at Hampton Inn Minneapolis / Eagan was one to remember. It would be our pleasure to welcome you back for another fantastic stay any time your plans bring you this way in the future.Clinton HeinoGeneral Manager

10/10 – Uitstekend

Elmisa

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Clinton Heino, General Manager op 14 mei 2024
Hello Elmisa!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your stay with us, and we look forward to seeing you again the next time you're in the area. Have a GREAT week ahead, and thank you again for staying with us!

10/10 – Uitstekend

Corey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel we always stay prior to flying out. Great staff, great clean/room, we always enjoy the restaurant next door too.
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Corey,It was great having you as our guest at Hampton Inn Minneapolis/Eagan, and we want to thank you for highlighting our excellent service, comfortable accommodations, and convenient location. Thank you for making our hotel your go-to spot, and we look forward to seeing you again soon!Clinton HeinoGeneral Manager

10/10 – Uitstekend

Rachel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved every bit of this hotel. The staff was super friendly and went out of their way to make sure we were comfortable and had everything we needed. Free cookies, pink lemonade, and ice cold water in lobby. Cute little indoor heated pool. Hot food options in the complimentary breakfast. Our hotel room had 2 tv’s in it, and the transportation was the best! The hotel provided me with a uber ride to the airport after my stay. Literally perfection!
1 nacht verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Rachel,Wow! Reading your glowing review brings joy to our hearts! Our friendly staff works diligently to ensure our guests enjoy themselves, and it's wonderful to hear that they met the mark by providing delicious breakfast options, yummy treats, and impeccable service to you. It was a pleasure to have you as our guest at Hampton Inn Minneapolis / Eagan, and we hope to see you again for another five-star experience!Clinton HeinoGeneral Manager

10/10 – Uitstekend

Jaci

Reisde met familie
Clean and comfortable! The beds were super comfy. We needed to get up at 3:30 to catch the 4:30 shuttle. Coffee was fresh and hot and the shuttle was efficient! Fabulous, helpful and welcoming staff. We will defiantly stay again!
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Jaci,Thank you for your wonderful review! We're delighted that you enjoyed the comfortable beds, early morning coffee, and our efficient shuttle service. It's great to hear our team made you feel welcome and helped to enhance your stay. We look forward to welcoming you back for another visit soon!Clinton HeinoGeneral Manager

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice facility and reasonable priced
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 apr 2024
Dear Gary,Thank you so much for choosing to stay with us at Hampton Inn Minneapolis/Eagan! We are thrilled to learn you had such a pleasant stay and appreciated our beautiful property. Your kind words are very appreciated, and we hope to welcome you back for another unforgettable experience. Clinton HeinoGeneral Manager

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Clinton Heino, General Manager op 23 apr 2024
Hello Judy!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your stay with us, and we hope to see you again soon. Have a WONDERFUL rest of the week ahead, and thank you again for staying with us!

10/10 – Uitstekend

Andrew, Ashland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proximity to airport and Mall of America was very convenient..
1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 17 apr 2024
Hello Andrew!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place in safe location for a quick business trip.
3 nachten verbleven in april 2024
Reactie van Clinton Heino, General Manager op 17 apr 2024
Hello Thomas!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us and our location was just right for you! We look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 – Uitstekend

Rebecca

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, convenient to interstate. Clean & the beds were VERY comfortable
1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 17 apr 2024
Hi Rebecca!!thank you so much for taking the time to review our hotel! We are so happy to see you enjoyed your stay, and our beds were great for you! We look forward to seeing you again soon. Hope you have a GREAT weekend ahead, and thank you again for staying with us!

8/10 – Goed

Julia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was nice but surprisingly far from the airport and the shuttle only runs until 9 pm so I had to pay $30 to get there.
1 nacht verbleven in april 2024
Reactie van Clinton Heino, General Manager op 17 apr 2024
Hello Julia!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall. We are working towards expanding our shuttle hours soon, so hopefully the next time you're with us, we'll be going as late as you may need. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

10/10 – Uitstekend

kevin

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Clinton Heino, General Manager op 17 apr 2024
Hello Kevin!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a wonderful spring season ahead, and thank you again for staying with us!

8/10 – Goed

Raghavendra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Clinton Heino, General Manager op 17 apr 2024
Hello Raghavendra!Thank you so much for the 4 star review of our hotel! We are so glad to see you enjoyed your time with us overall, and we hope to see you again the next time you're in town. Have a GREAT rest of the week, and thanks again for staying with us!

8/10 – Goed

Theresa

1 nacht verbleven in april 2024
Reactie van Clinton Heino, General Manager op 4 mei 2024
Hello Theresa!Thank you so much for taking the time to review your stay with us! We are glad to see you enjoyed your time overall, and we hope to see you again the next time you're in the area. Hope you have a WONDERFUL rest of the spring season, and thank you again for staying with us!

10/10 – Uitstekend

Jessica

1 nacht verbleven in april 2024
Reactie van Clinton Heino, General Manager op 3 mei 2024
Hello Jessica!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we hope to see you again the next time you're in the area. Have a WONDERFUL rest of the spring season, and thank you again for staying with us!

10/10 – Uitstekend

joshua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and helpful
1 nacht verbleven in april 2024
Reactie van Greg op 10 apr 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

6/10 – Redelijk

Tara

Reisde met familie
I think the property location is great !! Would love to see a jacuzzi and maybe a bigger pool I like that the pool was open till midnight but think maybe they should close it off for kids at 10.
1 nacht verbleven in april 2024
Reactie van Clinton Heino, General Manager op 8 apr 2024
Hello Tara!Thank you so much for taking the time to review our hotel. We are glad to see you enjoyed your stay overall, and appreciate the feedback regarding the pool area. We hope to see you again the next time you're in the area. Have a GREAT rest of the week ahead, and thank you again for staying with us!

10/10 – Uitstekend

Tia, Kansas City

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in. They provide contactless and contact check ins. Free airport shuttle to and from the hotel. Quiet and clean facility.
1 nacht verbleven in april 2024
Reactie van Clinton Heino, General Manager op 7 apr 2024
Hello Tia!Thank you so much for the AMAZING 5 star review of our hotel! We are so happy to see you enjoyed your time with us and all the hotel has to offer. We hope to see you again soon! Have a GREAT week ahead, and thank you again for staying with us!

8/10 – Goed

Lovely

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property, Good stay experience Highly recommend
1 nacht verbleven in april 2024
Reactie van Clinton Heino, General Manager op 7 apr 2024
Hello Lovely!Thank you so much for the 4 star review! WE are so glad to see you enjoyed your stay, and look forward to seeing you again the next time you're in the area. Have an AMAZING week ahead, and thank you again for staying with us!

10/10 – Uitstekend

María del Rosario

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Clinton Heino, General Manager op 7 apr 2024
Hello Maria del Rosario!Thank you so much for the AWESOME 5 star review! WE are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in the area. Hope you have a WONDERFUL week ahead, and thank you again for staying with us!

10/10 – Uitstekend

Janice M

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located close to Interstate with easy access to restaurants and convenience stores. Staff were friendly. Rooms clean and comfortable. Very nicely organized layout of hotel with pool, breakfast and sitting area, snack display (quite large). Prices are reasonable. Location to airport, St. Paul downtown, etc. are very convenient.
1 nacht verbleven in april 2024
Reactie van Clinton Heino, General Manager op 7 apr 2024
Hello Janice M!Thank you so much for the AWESOME 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we hope to see you again soon! Hope you have a WONDERFUL week ahead, and thank you again for staying with us!

8/10 – Goed

Rachelle La

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Our stay was on a weeknight so it was pretty quiet in the hotel. We had an issue with the key card but the staff made it right quickly. Very appreciated. The pool area was clean with multiple seating options. There were plenty of towels and the chemical smell wasn't overpowering. It would have been nice to have a hot tub and there was no shower for rinsing off after swimming, but we can do that back at the room. The room was clean and we had enough space for 4 people for one night. The fridge had someone else's leftover food in it (gross) and it didn't get or keep our drinks very cold. The bathroom had plenty of towels and all of the usual complimentary items. The beds were ok, just not my mattress preference. The breakfast spread was great with a couple of hot dishes that looked fresh and plenty of grab and go options. The coffee bar was stocked and well utilized. We would stay here again.
1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 2 apr 2024
hello Rachelle La!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your stay overall and everything the hotel had to offer! So sorry about the fridge issue...I have passed along this info to our maintenance and housekeeping teams so we can ensure you and other future guests don't run into the same issue. We do hope to see you again in the future so we can bump that 4 stars to a 5! Hope you have a WONDERFUL spring season ahead, and thank you again for staying with us!

10/10 – Uitstekend

Leah

1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 28 mrt 2024
Hi Leah!thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we look forward to seeing you again the next time around. Have a WONDERFUL spring season ahead, and thank you again for staying with us!

6/10 – Redelijk

Katy-Jo

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Clean hotel, great breakfast. We booked it because it had a pool for the kids with comfy chairs for the adults to lounge in. However, the pool was cloudy, low on water, and smelled so bad of chlorine our hotel room stank all night too (even after showering).
1 nacht verbleven in maart 2024
Reactie van Greg op 28 mrt 2024
We extend our sincerest apologies for any inconvenience you experienced regarding the condition of your room and the pool during your recent stay. Please know that addressing these issues is our top priority, and we are actively working to rectify them.Your feedback is incredibly valuable to us as it helps us improve our services and ensure that all our guests have a pleasant experience. Rest assured, your concerns have been noted, and we are taking steps to prevent such occurrences in the future.Your comfort and satisfaction are of utmost importance to us, and we genuinely appreciate your understanding and patience as we strive to make things right. Should you have any further concerns or require assistance, please do not hesitate to reach out to our team.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back soon and provide you with the exceptional experience you deserve.

6/10 – Redelijk

Jason

1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 17 apr 2024
Hello Jason!Thank you so much for taking the time to review our hotel. We are so sorry to see we didn't quite meet what you were looking for. We'd love to know what we could do different the next time to get that 4 or 5 star rating instead. Please reach out when you have a chance so we can discuss what we could have done better. Hope you have a WONDERFUL rest of April, and I look forward to hearing from you soon!

10/10 – Uitstekend

Sherriann, Fort Lauderdale

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and nice
1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 2 apr 2024
Hello Sherriann!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your stay, and we look forward to seeing you again soon. Have a WONDERFUL rest of the week ahead, and thank you again for staying with us!

8/10 – Goed

Agnes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Greg op 27 mrt 2024
Thank you for your feedback!

10/10 – Uitstekend

Alissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Greg op 27 mrt 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was awesome, very helpful. Airport shuttle driver was great. Will definitely stay there again when we need to fly out of msp.
1 nacht verbleven in maart 2024
Reactie van Greg op 25 mrt 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hampton Inn never disappoints.
2 nachten verbleven in maart 2024
Reactie van Greg op 25 mrt 2024
We're absolutely thrilled to hear that you had a wonderful stay with us! Your satisfaction means the world to us, and we truly value your guest status. We can't wait to welcome you back again in the future! Until then, take care and safe travels!

8/10 – Goed

Gerilyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 25 mrt 2024
Hello Gerilyn!Thank you so much for the 4 star review of our hotel! We are glad to see you enjoyed your stay with us overall, and we hope to see you again the next time you're in the area, so we can get a 5 out 5 the next time. Have a WONDERFUL spring season ahead, and thank you again for staying with us!

10/10 – Uitstekend

Carolyn M.

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 19 mrt 2024
Hello Carolyn!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in town. Hope you have a wonderful spring, and thank you again for staying with us!

6/10 – Redelijk

Aaliyah

2 nachten verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 4 apr 2024
Hello Aaliyah!Thank you so much for taking the time to review our hotel! We are so sorry to see things didn't quite go as you expected, and we'd love to know what we can do next time to ensure a 5 out 5 star rating! Please reach out to us to discuss any issues you ran into during your stay. Hope you have a WONDERFUL weekend ahead, and thank you again for staying with us!

8/10 – Goed

Ronald P

1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 31 mrt 2024
Hello Ronald!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we hope to see you again the next time you're in the area. HAve a WONDERFUL week ahead, and thank you again for staying with us!

10/10 – Uitstekend

Amado III, Dauphin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the place with free airport shuttle service. Great place to stay. Will highly recommend.
1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General manager op 10 mrt 2024
Hello Amado!thank you so much for the 5 star review! We are so glad to see you enjoyed your stay with us and all our hotel has to offer! We look forward to seeing you again the next time you're in the area. Hope you have a wonderful rest of the month, and thank you again for staying with us!

10/10 – Uitstekend

Monica, Grinnell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always reliably clean and comfortable.
1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 10 mrt 2024
Hello Monica!Thank you so much for the 5 star review! We are so glad to see you enjoyed your stay and the cleanliness our team provides. I will make sure to pass along your kudos to the housekeeping team. Hope you have an AMAZING rest of the month, and thank you again for staying with us!

10/10 – Uitstekend

noelle

Positief: Netheid, voorzieningen
From the minute you walk in it feels homey and spotless. Our go to whenever we are in the cities.
1 nacht verbleven in maart 2024
Reactie van Grteg op 9 mrt 2024
Thank you very much for taking the time to share your feedback with us. Your satisfaction as our guest is of utmost importance to us, and we truly appreciate your kind words. Knowing that you enjoyed your stay is incredibly encouraging for our team.We strive to provide exceptional experiences for all our guests, and we are delighted to hear that we succeeded in making your visit memorable. Your support means a lot to us, and we would be honored to welcome you back in the future.

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 6 mrt 2024
Hello Elizabeth!Thank you so much for the 5 star review of our hotel! We are so happy to see you enjoyed your time with us, and we look forward to seeing you again the next time you're in town. Hope you have a WONDERFUL spring ahead, and thank you again for staying with us!

8/10 – Goed

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was clean and comfortable! The pillows were not great and the room was on the smaller side, but it’s very affordable and clean!
2 nachten verbleven in februari 2024
Reactie van Clinton Heino, General Manager op 3 mrt 2024
Hello Ashley!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we look forward to seeing you again the next time you're in the area. Have a GREAT week ahead, and thanks again for staying with us!

8/10 – Goed

Joel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean and the staff was friendly. Comfortable beds. Basic breakfast, not great but it was ok. Coffee was ok.
1 nacht verbleven in maart 2024
Reactie van Clinton Heino, General Manager op 3 mrt 2024
Hi Joel!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your time with us overall, and we look forward to seeing you again the next time you're in the area. Have a GREAT week ahead, and thanks again for staying with us!

10/10 – Uitstekend

Shari

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Check in was easy and fast. Rooms were clean. I will stay here again.
1 nacht verbleven in februari 2024
Reactie van Clinton Heino, General Manager op 24 feb 2024
Hello Shari!Thank you so much for the perfect 10 score review of our hotel! We are so glad to see you enjoyed your stay, and we look forward to seeing you again in the future. Have a WONDERFUL rest of the weekend, and thank you again for staying with us!

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Clinton Heino, General Manager op 24 feb 2024
Hello Amanda!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again soon. Hope you have a GREAT rest of the weekend, and thanks again for staying with us!

10/10 – Uitstekend

Leslie

1 nacht verbleven in februari 2024
Reactie van Clinton Heino, General Manager op 20 mrt 2024
Hello Leslie!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your stay with us, and we look forward to seeing you again the next time you're in town. Have a wonderful rest of the week, and thank you again for staying with us!

8/10 – Goed

Tracey

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is good, rooms are clean and modern. The wifi didn’t work the first day and part of the second day of our trip.
2 nachten verbleven in februari 2024
Reactie van Clinton Heino, General Manager op 21 feb 2024
Hello Tracey!thank you so much for taking the time to review our hotel! We are so sorry about the wifi. A new equipment piece we got earlier in the week unfortunately wasn't set up right by the installation folks. It was very frustrating for us as well trying to get everything back up and running properly. It has been resolved and everything is back up and running as normal. We do hope to see you again the next time you're in the area. Hope you have a wonderful rest of the week, and thank you again for staying with us!

6/10 – Redelijk

Carlisle

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Airport shuttle runs to 9pm only, we arrived on our flight at 915pm and had to take a $50 Uber to the hotel. The airport shuttle and good price was the main reason I chose this hotel - having to take an Uber made it more expensive hotels in the area. Would not stay here again if needing and airport transfer- shuttle times need to be posted on the website. No microwave in room but one was available in the lobby. Hot breakfast was good.
1 nacht verbleven in februari 2024
Reactie van Clinton Heino, General Manager op 18 feb 2024
Hello Carlisle!Thank you so much for taking the time to review our hotel. We are so sorry to see the shuttle services weren't quite what you were looking for. Our hours are actually posted under the parking and transporation section on the hotel's site on Expedia. We run daily from 4:30 a.m. til 9 p.m. We are trying to work on getting to expand those hours and hopefully will have something in place soon. Hope you have a great week ahead, and thank you again for staying with us!

10/10 – Uitstekend

David, SLEEPY EYE

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fast check-in, coffee available 24-7, clean room and complimentary shuttle service to the airport.
1 nacht verbleven in februari 2024
Reactie van Clinton Heino, General Manager op 18 feb 2024
Hello David!Thank you so much for the 5 star review of our hotel! We are so glad to see you enjoyed your stay and all the hotel's amenities we have to offer! We hope to see you again the next time your'e in the area. Have a WONDERFUL rest of your February, and thanks again for staying with us!

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a nice hotel with comfortable rooms. It is in a convenient and easy to get to, but outside the busiest areas of the twin cities.
1 nacht verbleven in februari 2024
Reactie van Clinton Heino, General Manager op 18 feb 2024
Hello Andrew!Thank you so much for the awesome 5 star review of our hotel! We are so glad to see you enjoyed your time with us, and we look forward to seeing you again soon! Hope you have a WONDERFUL rest of the winter season, and thank you again for staying with us!

10/10 – Uitstekend

Paul

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Clinton Heino, General Manager op 18 feb 2024
Hello Paul!Thank you so much for taking the time to review our hotel! We are so glad to see you enjoyed your stay, and we look forward to seeing you again the next time your'e in the area. Hope you have an AWESOME rest of your February, and thank you again for staying with us!